Current jobs related to IT Help Desk Specialist - Atlanta - Moore Colson

  • Help Desk Specialist

    1 week ago

    Atlanta, Georgia, United States Charter Global Full time

    Job Title: Help Desk SpecialistLocation: Charter GlobalDuration: 12 Months ContractJob Summary:We are seeking a highly skilled Help Desk Specialist to join our team at Charter Global. As a Help Desk Specialist, you will be responsible for providing technical support to our users, troubleshooting and resolving technical issues, and ensuring the smooth...

  • Help Desk Specialist

    3 weeks ago

    Atlanta, Georgia, United States Charter Global Full time

    Job Title: Help Desk Support Specialist (Windows)Location: Onsite Need OnlyDuration: Long TermJob Type: W2Job ID:Job Summary:We are seeking a skilled Help Desk Support Specialist to join our team at Charter Global. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key...

  • Help Desk Specialist

    2 weeks ago

    Atlanta, Georgia, United States Charter Global Full time

    Job Title: GTRI Help Desk Support Specialist (Linux)Location: RemoteDuration: 12 Months ContractJob Summary:We are seeking a highly skilled Help Desk Specialist to join our team at Charter Global. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key Responsibilities:Provide...

  • IT Help Desk Support Specialist

    2 months ago

    Atlanta, United States Resolution Technologies, Inc. Full time

    IT Help Desk Support Specialist Career OpportunityOur client who is a well-respected government agency is seeking an experienced IT Help Desk Support Specialist. This person will provide daily support to both walk-in and remote internal agency users, managing and triaging incidents and requests through ServiceNow. The ideal candidate will be highly skilled...

  • IT Help Desk Support Specialist

    2 months ago

    Atlanta, United States Resolution Technologies, Inc. Full time

    IT Help Desk Support Specialist Career OpportunityOur client who is a well-respected government agency is seeking an experienced IT Help Desk Support Specialist. This person will provide daily support to both walk-in and remote internal agency users, managing and triaging incidents and requests through ServiceNow. The ideal candidate will be highly skilled...

  • Help Desk Support Specialist

    17 hours ago

    Atlanta, Georgia, United States Universal Business Solutions Full time

    Job Title: Help Desk Support SpecialistUniversal Business Solutions is seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our systems and equipment are running smoothly.Key...

  • Help Desk Specialist

    3 weeks ago

    Atlanta, Georgia, United States Amtec Inc. Full time

    **Job Summary**Amtec Inc. is seeking a highly skilled and experienced Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our employees and customers.**Key Responsibilities**Provide technical support and assistance to employees and customers via phone, email, and...

  • Help Desk Support Specialist

    2 weeks ago

    Atlanta, Georgia, United States Sunrise Systems Inc Full time

    Job Title: Help Desk Support SpecialistJob Summary: We are seeking a skilled Help Desk Support Specialist to join our team at Sunrise Systems Inc. The ideal candidate will have experience supporting classified systems and possess a strong understanding of Windows, Help desk, account management, and secure VTC calls.Key Responsibilities:Support classified...

  • Help Desk Support Specialist

    4 days ago

    Atlanta, Georgia, United States Sunrise Systems Inc Full time

    Job Title: Help Desk Support SpecialistSunrise Systems Inc is seeking a skilled Help Desk Support Specialist to join our team. The ideal candidate will have experience supporting classified systems and possess a strong understanding of Windows, Help desk, account management, and secure VTC calls.Key Responsibilities:Support classified systems in Sunrise...

  • Help Desk Support Specialist

    2 weeks ago

    Atlanta, Georgia, United States Sunrise Systems Inc Full time

    Job Title: Help Desk Support Specialist (Linux)Location: Atlanta, GADuration: 04 Months contractAt Sunrise Systems Inc, we are seeking a skilled Help Desk Support Specialist to join our team. The successful candidate will be responsible for providing top-notch support for our High Assurance Computing (HAC) systems.The ideal candidate will have a minimum of a...

  • Help Desk Support Specialist

    5 days ago

    Atlanta, Georgia, United States Sunrise Systems Inc Full time

    Job Title: Help Desk Support SpecialistJob Title: Help Desk Support Specialist (Linux)Location:Atlanta, GADuration:04 Months contractClient seeks a Helpdesk Specialist to perform services to support CLIENT's High Assurance Computing (HAC). The specialist will support classified systems in Client's Department.The candidate will directly support classified...

  • Help Desk Support Specialist

    1 day ago

    Atlanta, Georgia, United States V-Soft Consulting Group Full time

    Job Title: Help Desk Support SpecialistWe are seeking a skilled Help Desk Support Specialist to join our team at V-Soft Consulting Group. As a Help Desk Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their computer systems and equipment are running smoothly.Key Responsibilities:Install, maintain,...

  • Help Desk Specialist

    1 month ago

    Atlanta, United States The Methodical Group Full time $36 - $38

    Job DescriptionJob DescriptionHelp Desk SpecialistLocation: Atlanta, GA 30334 (Onsite)Pay Rate: $36 - $38 per hourPosition Overview:We are seeking a skilled Help Desk Specialist to provide technical assistance and support to computer users onsite in Atlanta, GA. The ideal candidate will be responsible for resolving hardware and software issues, coordinating...

  • Help Desk Support Specialist

    16 hours ago

    Atlanta, Georgia, United States V-Soft Consulting Group Full time

    Job Title: Help Desk Support SpecialistV-Soft Consulting Group is seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our systems.Key Responsibilities:Install, maintain, and upgrade workstation and...

  • Help Desk Specialist

    3 weeks ago

    Atlanta, United States Charter Global Full time

    Job Title: Help Desk Support Specialist (Windows) Location: 430 10th Street Atlanta, GA 30318 (100% Onsite Need Only Locals)Duration; Long TermJob Type: W2Job ID: (746548) Must Have Skills:Experience with Windows, Help desk, account management (including but not limited to account creation, password resets, setting permissions), supporting secure VTC calls,...

  • Help Desk Specialist

    3 weeks ago

    Atlanta, United States Charter Global Full time

    Job Title: Help Desk Support Specialist (Windows) Location: 430 10th Street Atlanta, GA 30318 (100% Onsite Need Only Locals)Duration; Long TermJob Type: W2Job ID: (746548) Must Have Skills:Experience with Windows, Help desk, account management (including but not limited to account creation, password resets, setting permissions), supporting secure VTC calls,...

  • Help Desk Support Specialist

    3 weeks ago

    Atlanta, United States search-tactics Full time

    Job DescriptionJob DescriptionWe are currently looking for a talented Help Desk Support Specialist for Atlanta, GA location with one of our Direct Client. If you're interested in a growth opportunity, we would love to know you a bit better over a call or reply to the email with your interest. Please go through the full requirement mentioned below.Title:...

  • Help Desk Support Specialist

    2 days ago

    Atlanta, Georgia, United States Lorven Technologies Full time

    Job SummaryWe are seeking a skilled Help Desk Support Specialist to join our team at Lorven Technologies. As a Help Desk Support Specialist, you will provide unit-level support in the installation, operation, and maintenance of computer systems.Key ResponsibilitiesInstall, maintain, and upgrade workstation and peripheral hardware and software.Respond to and...

  • Help Desk Support Specialist

    3 weeks ago

    Atlanta, Georgia, United States Rose International Full time

    Job SummaryRose International is seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support to clients, troubleshooting and resolving technical issues, and ensuring the smooth operation of computer systems.Key ResponsibilitiesProvide technical support to clients...

  • Help Desk Support Specialist

    4 days ago

    Atlanta, Georgia, United States Resolution Technologies, Inc. Full time

    Help Desk Support Specialist Career OpportunityWe are seeking a skilled Help Desk Support Specialist to join our team at Resolution Technologies, Inc.Job SummaryThe Help Desk Support Specialist will provide daily support to our agency users, managing and triaging incidents and requests using Salesforce Service Cloud. The ideal candidate will be skilled at...

IT Help Desk Specialist

3 months ago

Atlanta, United States Moore Colson Full time

Moore Colson is a premier, full-service certified public accounting (CPA) and consulting firm in Atlanta with over 40 years of experience providing clients with an expansive range of services to help grow their business and achieve their goals. And unlike other firms, our non-book-of-business model organically fosters collaboration and teamwork while putting the client at the center of everything we do.

The Information Technology (IT) Help Desk Specialist is responsible for providing hands on and remote help desk support, effective provisioning, installation, configuration, operation, and maintenance of end user hardware/software and related back-end infrastructure. This individual plays a critical role in ensuring that hardware systems, operating systems, and software systems are functioning properly, thus enabling employees to be productive and efficient. This individual needs to be hands-on, technical, a quick learner, and a good communicator. Superior and timely customer service are critical to the success of this role.

Key Responsibilities:

  • Troubleshoot technical issues both in person and remotely (phone or remote access tools)
  • Troubleshoot/setup wireless devices (Smart phones, Tablets, WAPs etc.)
  • Troubleshoot network printers and copiers
  • Work with 3rd party vendors to escalate and resolve more complex issues
  • Setup and secure new user desktops and laptops. Rebuild/refresh computers as needed
  • Maintain inventory of all equipment, software, and licenses
  • Log and track support tickets, maintaining detailed documentation for each ticket
  • Ensure assignments and support cases are completed to end user satisfaction, following up with users as appropriate
  • Install software, software updates, and patches (OS, Firm specific software)
  • Troubleshoot, optimize, and clean computers from viruses and malware
  • Assign users and computers to proper groups in Active Directory
  • Assist with employee office moves, on-boardings & terminations
  • Setup and test user work areas and desks
  • Research and recommend procedure and process modifications or improvements
  • Assist with IT projects
  • Develop employee "How-to" documents. Assist and sometimes lead IT training
  • Assist company employees with technical questions and communicate technical information to non-technical people
Requirements:
  • Minimum of 2 years' experience providing help desk support.
  • Strong knowledge of MS Office, Windows Server, MS Windows 7 and 10
  • Experience working with Active Directory, DNS, DHCP, Print Server, MS Terminal Services etc.
  • Experience working with Microsoft 365 products (Exchange, Teams, SharePoint, InTune etc.) and Azure Active Directory
  • Bachelor's or Associate's degree in Computer Science, Information Systems or similar technical majors
  • Will consider a non-degreed candidate if they have one or more current IT certifications (MCSA, MCSE, CCNA, Network+, Security+ or similar)
  • Strong client-facing interpersonal and communication skills. This will primarily be an end user support role, in a fast-paced environment
  • Inquisitive problem solver and independent
  • Experience supporting Android and iOS operating systems/devices
  • Must be willing to work extended hours and/or respond remotely when needed, to assist with projects and user needs
Preferred Skills:
  • Experience staging and setting up end users and computers
  • Email and Spam troubleshooting
  • Experience with Office 365 and MS Teams
  • Experience with Citrix or virtual environments
What We Can Offer You

We are dedicated to the well-being of our employees and are proud to be consistently recognized as one of Atlanta's Best Places to Work. Our comprehensive compensation and benefits package aims to exceed employees' expectations.
  • Paid vacation, Flexible Friday hours, wellness days, paid holidays, and floating holidays.
  • "Dress for Your Day" attire code
  • Steeply discounted membership to the Windy Hill Athletic Club or monthly fitness reimbursement
  • Continuing education opportunities
  • Organization & association dues reimbursed
  • Competitive salary and quarterly merit-based bonus
  • Traditional and Roth 401k with a generous funded match
  • Comprehensive medical, dental and vision coverage with multiple options
  • Volunteer days
  • GROW™ - Growth | Resources | Opportunities for Women
  • Family & team social events

Moore Colson is annually ranked among Atlanta's Top 15 Accounting Firms by the Atlanta Business Chronicle. We have been named an Atlanta Journal-Constitution Top Workplace since 2011 and a Top Workplace USA starting in 2023. Inside Public Accounting has also named Moore Colson one of America's Top 110 Largest Accounting Firms, a Fastest-Growing Firm and a Best of the Best Top 50 Firm. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion and respect for hard work that brought us to where we are today.

At Moore Colson, we are a business based on ethics and integrity. We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment.

If you are interested in our award-winning corporate culture, excited for our best-in-class total rewards package and ready to take your career to the next level with a growing organization, consider joining our team

Moore Colson does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from Moore Colson's Talent team. Pre-approval is required before any external candidate can be submitted. Moore Colson will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.