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Help Desk Specialist

2 months ago


Atlanta, United States Charter Global Full time

Job Title: Help Desk Support Specialist (Windows)

Location: 430 10th Street Atlanta, GA 30318 (100% Onsite Need Only Locals)

Duration; Long Term

Job Type: W2

Job ID: (746548)

Must Have Skills:

Experience with Windows, Help desk, account management (including but not limited to account creation, password resets, setting permissions), supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation (SCAP checklists and other artifacts), STIGs, data transfers, system deployments (including hardware, operating system, and software installation, maintenance, and upgrades), supporting office equipment such as printers and scanners, and documenting installed applications.


Certifications/License:

The candidate will directly support classified systems in DoD closed areas; as a result, will require a minimum of a Final DoD Secret clearance on the first day to perform this work.