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Applications Specialist

2 months ago

Pasadena, United States ACCO Engineered Systems Full time

General Job Description:

Reporting to the Operations Manager, the Applications Specialist is responsible for the successful execution of technical enhancements and/or environment creations based upon specifications provided. The Application Specialist should have skills in business application configuration and integration. These skills will be utilized to demonstrate value through prototypes, documents and presentations.

Essential Duties & Responsibilities

  • Possess the ability to turn concepts into workable solutions for the organization.
  • Successfully work with the operations team to develop best-practice solutions for internal stakeholders.
  • Build and configure business solutions for business process owners by developing useful tools for other department or projects and leveraging multiple software's available in house (MS Excel, Smart Sheets, etc.).
  • Create efficiencies and economies of scale by evaluating existing applications to reconfigure, update and add new features to achieve 'constant improvement' ideology based on intake with business process owner.
  • Actively participate in the analysis and assessment of proposed enhancements.
  • Perform configuration and integration testing in beta environments with select user groups.
  • Successfully guide support issues (troubleshoot/debug) from the general audience and process owners for both on-going and completed projects.
  • Maintain on-going project status and documentation to ensure standard operating procedures are being met, and project success, and capture any lessons learned throughout the prices.
  • Develop technical documents and handbooks to accurately represent application design and configuration.
  • Provide solutions that successfully meet the business process owner's specifications and assist with go-live support and routine product maintenance.
  • Successfully guide on-going production support requests and/or issues.
  • Other tasks and duties as assigned by supervisor and/or ACCO management.

Position Requirements (Skills, Knowledge, Abilities):

  • Bachelors in Computer Science/Information Systems or 5 years of comparable
  • Experience.
  • Advanced experience with Visual Basic for Applications specific to Excel, required.
  • Experience with Microsoft Bower Business Intelligence, Smartsheet online application.
  • Willingness to learn and master new application platforms as required.
  • Strong data analysis, design and application testing skills.
  • Ability to use discretion and maintain confidential information.
  • Operate in a startup fashion for emerging technologies that impact the construction industry.
  • Ability to quickly adapt to new business teams, new technologies and processes and take on a leadership role in acquisitions.
  • Ability to express difficult and complex concepts clearly and concisely both orally and in writing.
  • Ability to solve complex problems independently and to seek out and generate innovative solutions.
  • Ability to work independently and as part of multiple teams on overlapping projects.
  • Must be a critical thinker with the ability to come up with original and/or creative ideas.
  • Strong relationship management to work / consult with users.

ACCO Competencies:

  • Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.
  • Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
  • Insight: The ability to gather and make sense of information that suggests new possibilities.
  • Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
  • Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
  • Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
  • Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility, and shows personal humility.
  • Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change.
  • Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.

Physical Requirements:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • The employee may regularly lift and /or move up to 10 pounds, and occasionally lift and/or move up to 20 pounds.
  • Specific vision abilities required by this job include Close vision and Distance vision.
  • The auditory/hearing abilities required by the job include the ability to hear customers calling by telephone.
  • While performing the duties of this Job, the employee is regularly required to sit for prolonged periods, stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
  • The employee is regularly required to walk and sit.
  • This individual must be a responsible person and regular attendance is required.

Hours:

This is a non-exempt position. Workdays are scheduled from Monday through Friday. Typically, work hours begin and end between 7:00 am and 5:00 pm as scheduled with the position's supervisor, with a minimum thirty-minute and maximum one-hour break for lunch, and two rest breaks. Occasional overtime may be necessary per business needs.

Competitive Wages:

$22.60 to $29.81 per hour. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.

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