Recipient Solutions Manager I

3 weeks ago

Olympia, United States COCHLEAR AMERICAS Full time

Change people's lives and love what you do Cochlear is the most recognized brand in hearing health care. Recipient Solutions Manager * This position will be supporting the Mid-Atlantic North with location preference given to candidates in the Philadelphia and Washington D.C. areas. * We will be accepting applications until October 21, 2024. Change people's lives and love what you do Cochlear is the most recognized brand in hearing health care. About the role The Recipient Solutions Manager I will be responsible for promoting and providing in-market, personalized recipient education in 1:1 and 1:Many settings (virtual and in person) focused on onboarding new recipients, product maximization, and establishing pathways to product upgrades. In turn, this will enhance patient outcomes, foster recipient self-sufficiency/ownership of their hearing journey, and increase confidence and satisfaction with Cochlear's products and brand while saving our clinicians non-billable time spent counseling. The Recipient Solutions Manager I will work collaboratively with Recipient Services Marketing and Recipient Upgrade Sales team to execute engagement strategies, and will work closely with Consumer Sales and Professional Sales to cultivate clinic relationships to grow recipient referrals within a given region. Key Responsibilities Engagement Acumen: Provide meaningful recipient engagement by implementing recipient education and marketing strategies designed to support the recipient experience, including, but not limited to, strategizing, planning and executing in-market regional and virtual events (1:1 or 1:Many) designed to onboard, educate and promote the Cochlear Family umbrella of services and resources to newly activated/recently upgraded recipients while orienting the patient on their product and accessories to maximize satisfaction, confidence, and self-sufficiency; and setting recipients up for brand satisfaction and loyalty for progressing into future upgrades. Provide feedback on rollout, usage, features, and optimization of Recipient Services Marketing strategies and RSM adoption strategies. Sales Acumen: Collaborate with Consumer and Professional field teams to strategically plan opportunities to drive adoption of RSM role with clinical partners; present Recipient Solutions Manager strategy to clinic partners to differentiate on service and establish referral relationships/pathways to reduce clinic non-billable time spent counseling and increase Cochlear brand preference for candidates. Maintains a professional image when representing Cochlear Americas. Partner with Recipient Upgrade Sales Team to identify in-market upgrade opportunities, engage and facilitate recipient upgrade conversions to support achievement of upgrade revenue targets. Business Acumen: Present in person and virtually, and adjusting communication to fit the audience to drive adoption of RSM program across multiple stakeholders. Generate reports to highlight impact and value of RSM program to internal partners and clinicians. Follow through on commitments and taking responsibility for actions and decisions. Learning and understanding the field and internal matrix organization and regional clinic dynamics and may work across teams to achieve operational targets. Adapt to competing priorities and manage time in a fast-paced environment while maintaining a high level of attention to detail. Consistently complies with company SalesForce documentation to record activities, and consistently follows reporting policies via the Cochlear Complaint Management System (Global Issue Form). Leverages all sales/service tools including SalesForce, ScheduleOnce, ShowPad, Datastudio in the management of the region. Communication: Communicates To view the full job description, clic

  • Recipient Solutions Manager I

    5 days ago

    Olympia, Washington, United States COCHLEAR AMERICAS Full time

    About Cochlear AmericasCochlear Americas is a leading provider of hearing health care solutions. We are seeking a highly motivated and experienced Recipient Solutions Manager I to join our team.The successful candidate will be responsible for promoting and providing in-market, personalized recipient education in 1:1 and 1:Many settings (virtual and in...

  • Recipient Solutions Manager

    4 weeks ago

    Olympia, Washington, United States COCHLEAR AMERICAS Full time

    About the RoleCochlear Americas is seeking a highly skilled Recipient Solutions Manager I to join our team. As a key member of our organization, you will play a critical role in promoting and providing in-market, personalized recipient education in 1:1 and 1:Many settings (virtual and in person) focused on onboarding new recipients, product maximization, and...

  • Thermal Solutions Manager

    3 weeks ago

    Olympia, Washington, United States Vertiv Full time

    Job SummaryThe Sr. Technical Manager, Thermal Strategic Accounts is responsible for maintaining thermal technical support on customer projects/schedules, identifying and managing risks, scope of work and budget. This role ensures that operational teams and contractors have a clear understanding of client requirements.Key ResponsibilitiesManage a select list...

  • Thermal Solutions Manager

    2 weeks ago

    Olympia, Washington, United States Vertiv Full time

    Job SummaryThe Sr. Technical Manager, Thermal Strategic Accounts is responsible for maintaining thermal technical support on customer projects/schedules, identifying and managing risks, scope of work and budget. This role ensures that operational teams and contractors have a clear understanding of client requirements.Key ResponsibilitiesManage a select list...

  • IT Technician I

    4 months ago

    Olympia, United States Intelligent Technical Solutions Full time

    Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician I. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical...

  • IT Project Manager

    1 month ago

    Olympia, Washington, United States Public Consulting Group Full time

    Job Title: IT Project ManagerPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Our team is committed to delivering solutions that change lives for the better.Job Summary:We are seeking an experienced IT...

  • IT Project Manager

    4 weeks ago

    Olympia, Washington, United States Public Consulting Group Full time

    Job Title: IT Project ManagerPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Our team is committed to delivering solutions that change lives for the better.Job Summary:We are seeking an experienced IT...

  • Principal Product Manager

    2 days ago

    Olympia, Washington, United States Oracle Full time

    About the Role:The Principal Product Manager will be responsible for growing OCI's Generative AI services and platform. This involves working closely with teams of data scientists and developers from major Fortune 100 companies to deliver solutions that meet the needs of our customers.Your Opportunity:We are building a high-achieving Generative AI outbound...

  • Local Market Solutions Manager, CAR-T

    2 weeks ago

    Olympia, Washington, United States J&J Family of Companies Full time

    Job DescriptionJohnson & Johnson is seeking a highly skilled Local Market Solutions Manager, CAR-T to support the Northeast Region. This field-based position requires a strong understanding of pharmaceutical and healthcare knowledge, as well as experience in sales, marketing, and managed care account management.The ideal candidate will have a minimum of 7...

  • Solution Architect

    2 weeks ago

    Olympia, Washington, United States Marriott Full time

    Job Title: Solution and Data ArchitectMarriott International is seeking a highly skilled Solution and Data Architect to join our Global Technology - Enterprise Architecture team. As a key member of our team, you will be responsible for defining, advancing, and executing the technology future of our Loyalty platform.Key Responsibilities:Lead and define...

  • IT Business Solutions Analyst

    5 days ago

    Olympia, Washington, United States Washington State Department of Natural Resources Full time

    IT Business Solutions AnalystAt the Washington State Department of Natural Resources, we are seeking an IT Business Solutions Analyst to join our team. As an IT Business Solutions Analyst, you will be responsible for leveraging advanced business analysis skills and product and program management expertise to drive meaningful initiatives.Key...

  • IFS Solution Architect

    1 month ago

    Olympia, Washington, United States Baker Tilly US, LLP Full time

    About the RoleBaker Tilly US, LLP is seeking a highly skilled IFS Solution Architect to join our Digital Team. As a key member of our team, you will be responsible for providing management consulting, solution design, and implementation services to mid- to large-size companies.Key ResponsibilitiesDevelop and implement effective IFS solutions to meet client...

  • Security Solutions Architect

    3 weeks ago

    Olympia, Washington, United States SHI GmbH Full time

    Job SummaryThe Solutions Architect - Security will work as a Security expert supporting account teams, customers, and go-to-market initiatives. The Solutions Architect will take a consultative approach and lead discussions with clients regarding security platforms, understand how technology enables business, and recognize opportunities for the company.About...

  • Security Solutions Architect

    2 months ago

    Olympia, Washington, United States SHI GmbH Full time

    About SHI GmbHSHI GmbH is a leading global provider of IT solutions and services, dedicated to helping organizations achieve their goals through technology. With a strong commitment to diversity and a focus on employee growth and development, SHI has become a trusted partner for businesses and individuals alike.Job SummaryThe Solutions Architect - Security...

  • Principal Solution Sales Executive

    2 weeks ago

    Olympia, Washington, United States Connection Full time

    Job Summary: We are seeking a highly skilled and experienced Principal Solution Sales Executive to join our team at Connection. As a key member of our Technology and Solutions and Sales Support division, you will be responsible for developing and executing sales strategies to drive revenue growth and expand our presence in the market. Key...

  • Senior IT Solutions Architect

    2 months ago

    Olympia, Washington, United States Washington State Department of Revenue Full time

    About the RoleThe Washington State Department of Revenue is seeking a highly skilled Solution Architect to join our Information Services Division. As a key member of our Architecture team, you will report to the Chief Architect and apply your expertise in evaluating, planning, communicating, and supporting the implementation and release of solutions to meet...

  • Travel Nurse RN Case Manager

    2 weeks ago

    Olympia, Washington, United States Nurses First Solutions Full time

    Job Title: Travel Nurse RN Case ManagerJob Summary:Nurses First Solutions is seeking a skilled Travel Nurse RN Case Manager to join our team. As a Travel Nurse RN Case Manager, you will be responsible for providing patient care and educating patients and their families about various health conditions.Responsibilities:* Assess and analyze patient health...

  • Senior Tax Manager

    2 months ago

    Olympia, Washington, United States Cambia Health Solutions Full time

    {"title": "Senior Tax Manager", "content": "Senior Tax ManagerCambia Health Solutions is seeking a highly skilled Senior Tax Manager to join our team. As a key member of our tax department, you will be responsible for leading our annual Research and Development (R&D) tax studies, identifying and implementing new tax credits and incentives, and supporting...

  • Travel Nurse Case Manager

    1 week ago

    Olympia, Washington, United States Nurses First Solutions Full time

    Job SummaryNurses First Solutions is seeking a skilled travel nurse RN Case Manager to join our team.Job ResponsibilitiesProvide patient care and educate patients and their families about various health conditions.Assess and analyze patient health status and develop individualized care plans.Administer medications and treatments prescribed by physicians and...

  • Travel Nurse RN Case Manager

    1 week ago

    Olympia, Washington, United States Nurses First Solutions Full time

    Nurses First Solutions is seeking a travel nurse RN Case Manager to provide patient care and educate patients and their families about various health conditions.Job DescriptionSpecialty: Case ManagementDiscipline: RNResponsibilities include assessing and analyzing patient health status, developing individualized care plans, administering medications and...