Current jobs related to Guest Service Agent - Nashville - Tharaldson Hospitality
-
Guest Service Agent
2 months ago
Nashville, United States Nashville Staybridge Suites Midtown Full timeJob DescriptionJob DescriptionGuest Service Agent/Front Desk Agent Weekend ShiftsDo you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunitiesEmployee discountsCompetitive...
-
Guest Service Agent
2 months ago
Nashville, United States Wyndham Hotels & Resorts Full time** Guest Service Agent** Location: Nashville, TN, US Property Name: La Quinta by Wyndham Nashville - South Req Id: 15142 La Quinta by Wyndham is now seeking a Guest Service Agent to join our team at the La Quinta by Wyndham Nashville - South location in Nashville , Tennessee . **Job Summary** The Guest Service Agent is responsible for providing attentive,...
-
Guest Services Agent
3 months ago
Nashville, United States National Museum of African American Music Full time**Guest Services Agent** * Nashville, TN * Part Time to Full Time * Entry Level **The National Museum of African American Music** is seeking both part-time and full-time, enthusiastic Guest Service Agents who will be responsible for a successful guest experience in the Museum. Each GSA must provide a high level of customer service and satisfaction to...
-
Guest Services Agent
1 month ago
Nashville, United States Conrad Nashville Full timeJob DescriptionJob Summary:Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating...
-
Guest Services Agent
3 months ago
Nashville, Tennessee, United States Conrad Nashville Full timeJob DescriptionJob Summary:Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating...
-
Guest Services Agent
1 week ago
Nashville, Tennessee, United States Marriott International Inc Full timeJob Number Job Category Reservations Schedule Full-Time Position Type Non-Management POSITION SUMMARY Manage all reservation inquiries, modifications, and cancellations received through various communication channels. Assess guest reservation requirements and recommend suitable room types. Confirm the availability of requested room types and rates. Clarify...
-
Guest Service Agent
3 months ago
Nashville, United States Kimpton Hotels & Restaurants Full timeJob Snapshot Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart....
-
Guest Services Representative
2 days ago
Nashville, Tennessee, United States Opus Communities LLC Full timePosition Overview: Front Desk AgentOpus Communities LLC is in search of a committed Front Desk Agent to guarantee that each visitor enjoys a remarkable and enjoyable stay.Core Duties of the Front Desk Agent:Greet guests with warmth and provide assistance regarding hotel services and local attractions.Manage the check-in and check-out processes efficiently,...
-
Guest Services Representative
2 days ago
Nashville, Tennessee, United States Opus Communities LLC Full timeJob OverviewPosition Title: Front Desk AgentRole SummaryThe Front Desk Agent plays a crucial role in delivering outstanding customer service to guests at Opus Communities LLC. This position involves managing guest check-ins and check-outs, handling reservations, and ensuring that all guests have a pleasant and comfortable experience during their stay.Key...
-
Guest Service Agent
3 weeks ago
Nashville, United States Drury Hotels Company, LLC Full timeProperty Location: 555 Donelson Pike - Nashville, Tennessee 37214 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our...
-
Guest Service Agent
1 month ago
Nashville, United States Drury Hotels Company, LLC Full timeStarting pay $19 per hour! Property Location: 555 Donelson Pike - Nashville, Tennessee 37214 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So....
-
Guest Service Agent
2 months ago
Nashville, United States Hilton Garden Inn and Home2 NashvilleWest End Full timeImmediate SupervisorGuest Service Supervisor Job SummaryPerforms sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.Essential Job Functions Performs the functions of...
-
Guest Services Representative
1 week ago
Nashville, Tennessee, United States Opus Communities LLC Full timePosition Overview: Front Desk AgentOpus Communities LLC is looking for a committed Front Desk Agent who will play a vital role in ensuring that every visitor enjoys a remarkable and comfortable stay.Primary Duties of the Front Desk Agent:Greet guests with warmth and provide assistance regarding hotel amenities and local attractions.Handle the check-in and...
-
Guest Service Agent
2 months ago
Nashville, Tennessee, United States Hilton Garden Inn and Home2 NashvilleWest End Full timeImmediate SupervisorGuest Service Supervisor Job SummaryPerforms sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.Essential Job FunctionsPerforms the functions of the...
-
Guest Services Representative
2 days ago
Nashville, Tennessee, United States Opus Communities LLC Full timeJob OverviewPosition Title: Front Desk AgentRole SummaryThe Front Desk Agent plays a crucial role in delivering outstanding customer service to visitors at our establishment. As the initial point of contact, you will manage guest check-ins and check-outs, oversee reservations, and ensure that each guest's experience is memorable and enjoyable. Your primary...
-
Guest Services Representative
1 week ago
Nashville, Tennessee, United States Opus Communities LLC Full timeJob OverviewPosition Title: Front Desk AgentRole SummaryThe Front Desk Agent plays a crucial role in delivering outstanding customer service to hotel patrons. This position involves managing guest check-ins and check-outs, as well as overseeing reservations. As the initial point of contact for visitors, your primary objective will be to guarantee their...
-
Guest Service Agent
2 months ago
Nashville, United States Hilton BNA Nashville Airport Terminal Full timeImmediate SupervisorDirector of Front OfficeJob SummaryPerforms sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.Essential Job Functions Performs the functions of the...
-
Guest Service Agent
2 months ago
Nashville, United States Hilton Nashville Green Hills Full timeWhy People Like to Work with Us A friendly and passionate customer service work environment Award winning Hilton property in the top 9% of all full service Hilton Hotels Work a flexible schedule with possibilities of a 4 day work week $250 annual retention incentive $500 full-time and $250 part-time employee referral incentive Public transportation provided...
-
Guest Service Agent
4 weeks ago
Nashville, Tennessee, United States Hilton Nashville Green Hills Full timeWhy People Like to Work with UsA friendly and passionate customer service work environmentAward winning Hilton property in the top 9% of all full service Hilton HotelsWork a flexible schedule with possibilities of a 4 day work week$250 annual retention incentive$500 full-time and $250 part-time employee referral incentivePublic transportation provided by...
-
Guest Services Representative
2 days ago
Nashville, Tennessee, United States Opus Communities LLC Full timePosition Overview: Front Desk AgentOpus Communities LLC is in search of a committed Front Desk Agent to guarantee that each visitor enjoys a remarkable and enjoyable stay.Primary Duties:Greet guests with warmth and provide assistance regarding hotel amenities and local attractions.Handle the check-in and check-out processes efficiently, manage reservations,...
![Tharaldson Hospitality](https://media.trabajo.org/img/noimg.jpg)
Guest Service Agent
2 months ago
Weekend Shifts
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent
What We Offer:
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Daily Pay
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
- Paid vacation
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer need; Responds to requests for service and assistance
• Team Work – Contributes to building a positive team spirit
• Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
• Organizational Support – Follows policies and procedures including but not limited to, dress code policies
• Adaptability – Able to deal with frequent change, delays, or unexpected events • Attendance/Punctuality – Is consistently at work and on time
• Dependability – Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with alternative plan
• Initiative – Asks for and offers help when needed
• Planning/Organizing – Prioritizes and plans work activities; uses time efficiently • Professionalism – Treats others with respect and consideration regardless of their status or position
• Quality – Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality
• Quantity – Meets productivity standards; Completes work in timely manner
• Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
What we are looking for:
- 0 – 1+ year of customer service experience
- Passionate about hospitality and creating an exceptional guest experience.
- Ability to handle confidential information, including guest records, with a high degree of integrity.
- Ability to answer and route calls as appropriate; takes guest messages with accuracy.
- All other duties as assigned.
Education
Preferred
- High School degree or better