![Drury Hotels Company, Llc](https://media.trabajo.org/img/noimg.jpg)
Guest Service Agent
4 weeks ago
Starting pay $19 per hour
Property Location:
555 Donelson Pike - Nashville, Tennessee 37214
You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
- Incentives - Quarterly bonuses up to $3200/year (we succeed together) based on hotel results
- Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
- Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
- Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
- Retirement - Company-matched 401(k)
- Award-winning - Ranked among Forbes' Best Midsize Employers (2023)
Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
Ensure exceptional, positive experiences for our diverse team members and guests.
- Assist guests in a friendly, efficient, courteous, and professional manner.
- Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
- Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
- Warm and friendly manner in relating to and interacting with the public
- Demonstrated attention to detail while handling multiple tasks simultaneously
- Familiarity with handling money, making change, and using office machines in day-to-day activities
- Ability to speak and receive direction (written and verbal direction) in English
- Willingness and ability to work alone as scheduled
Rise. Shine. Work Happy.
Hiring Immediately
-
Guest Service Agent
2 weeks ago
Nashville, United States Castle Rock Asset Hospitality Management LLC Full timeGuest Service Agent Bobby Hotel Nashville LOOK NO FURTHER, YOU’VE FOUND THE SPOT Music City is so much more than what people think it is, and Bobby Hotel Nashville is on a mission to reveal the soul of our destination. We serve as guides by peeling back the layers to find what makes Nashville tick and sharing our discoveries with our guests. We’d be...
-
Guest Service Agent
2 weeks ago
Nashville, United States Castle Rock Asset Hospitality Management LLC Full timeWant to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Guest Service Agent Bobby Hotel Nashville LOOK NO FURTHER, YOU’VE FOUND THE SPOTMusic City is so much more than what people think it is, and Bobby Hotel Nashville is on a mission to reveal the soul of our destination. We serve as...
-
Guest Services Agent
7 days ago
Nashville, Tennessee, United States Comfort Inn & Suites Full timeJob FunctionAs a Front Desk Agent at Comfort Inn & Suites, you will play a critical role in delivering exceptional service to our guests and creating a positive impression of our hotel.Responsibilities include:Registering guests and assigning roomsConfirming phone and online reservationsResponding to guest needs, requests, and complaints in a timely and...
-
Guest Service Agent
2 weeks ago
Nashville, TN, United States Castle Rock Asset Hospitality Management LLC Full timeGuest Service Agent Bobby Hotel Nashville LOOK NO FURTHER, YOU’VE FOUND THE SPOT Music City is so much more than what people think it is, and Bobby Hotel Nashville is on a mission to reveal the soul of our destination. We serve as guides by peeling back the layers to find what makes Nashville tick and sharing our discoveries with our guests. We’d be...
-
Guest Service Agent
2 weeks ago
Nashville, TN, United States Castle Rock Asset Hospitality Management LLC Full timeGuest Service Agent Bobby Hotel Nashville LOOK NO FURTHER, YOU’VE FOUND THE SPOT Music City is so much more than what people think it is, and Bobby Hotel Nashville is on a mission to reveal the soul of our destination. We serve as guides by peeling back the layers to find what makes Nashville tick and sharing our discoveries with our guests. We’d...
-
Guest Services Agent
4 weeks ago
Nashville, United States Conrad Hotels & Resorts Full timeJob Summary: Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other...
-
Guest Services Agent
4 weeks ago
Nashville, United States Shopping Center Management d b a Turnberry Associates Full timeAbout Us The JW Marriott Nashville Hotel offers the ideal location for leisure, business and meeting guests in the heart of downtown Nashville, adjacent to the state-of-the-art Music City Center. The first-to-market JW Marriott property includes 533 guestrooms, inclusive of 37 suites, along with a broad array of amenities. The 33-story hotel features 50,000...
-
Guest Service Agent
3 weeks ago
Nashville, United States Schulte Companies Full timeSchulte Companies - 2200 Elm Hill Pike [Front Desk Agent / Concierge] As a Guest Service Agent at Schulte Companies, you'll: Greet guests and check them in/out; Answer phone calls and make reservations; Provide information about hotel amenities and local attractions; Handle guest complaints and resolve issues; Maintain accurate records and handle cash...
-
Guest Service Agent: Overnight
4 weeks ago
Nashville, United States Kimpton Hotel Full timeWhy We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...
-
Homewood Guest Services Representative
7 days ago
Nashville, United States Tara Investments Full timeJob Responsibilities The Guest Service Agent is responsible for front desk responsibilities at the hotel. This involves attending to guest needs and following standard operating procedures within the Property Management System. Other responsibilities include: Greet guests upon arrival, check them in and provide them with any information they need to enjoy...
-
Customer Service Agent
3 weeks ago
Nashville, United States Loews Hotel & Resorts Full timeDuties. Upholds all company and industry standards pertaining to PCI compliance, guest confidentiality and accounting best practices. Strengthens brand loyalty by providing excellent service delivery consistent with that provided by our teams at the Customer Service, Agent, Service, Accounting, Retail, Hotel
-
Guest Services Reservations Agent
1 day ago
Nashville, Tennessee, United States Marriott International, Inc Full timeAbout the RoleThis is a fantastic opportunity to join a dynamic team and develop your skills in sales, customer service, and hospitality.Responsibilities:Process reservations, changes, and cancellations.Provide exceptional customer service to guests.Work collaboratively with other departments to ensure seamless delivery of services.Requirements:High school...
-
Guest Service Agent
3 weeks ago
Nashville, United States Schulte Full timeSchulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative - Marriott Nashville Airport to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and...
-
Guest Experience Specialist
2 days ago
Nashville, Tennessee, United States The Joseph, A Luxury Collection Hotel, Nashville Full timeAbout UsWe are a luxury hotel located in the heart of Nashville, offering a unique blend of style, comfort, and personalized service. Our goal is to exceed the expectations of our guests, and we are seeking a talented Front Desk Agent to join our team.
-
Front Desk Agent
2 weeks ago
Nashville, United States Crescent Services Full timeA Guest Services Agent is often the first member of staff that a guest interacts with. This special person is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be...
-
Front Desk Agent
3 days ago
Nashville, United States Comfort Inn & Suites Full timeJob DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing...
-
Front Desk Agent PT
2 weeks ago
Nashville, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Holston House Nashville [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...
-
Front Desk Agent
2 weeks ago
Nashville, United States Opus Communities LLC Full timeJob Description - Front Desk Agent Position Description This position is responsible for providing excellent customer service to hotel guests, checking them in and out, and managing their reservations. You will be the first point of contact for guests, and your primary goal will be to ensure their satisfaction and comfort during their stay. This position...
-
Guest Service Administrator
4 weeks ago
Nashville, United States TC Restaurant Group Full timePOSITION SUMMARY: Guest Service Administrator will answer, log, and route all incoming Guest Service-related emails and phone calls to the appropriate internal parties; or provide the appropriate response to satisfy guest’s needs or questions. The Administrator will provide basic concierge-like support and guidance for guests inquiring about hours,...
-
Guest Service Administrator
4 weeks ago
Nashville, United States TC Restaurant Group Full timePOSITION SUMMARY: Guest Service Administrator will answer, log, and route all incoming Guest Service-related emails and phone calls to the appropriate internal parties; or provide the appropriate response to satisfy guest’s needs or questions. The Administrator will provide basic concierge-like support and guidance for guests inquiring about hours,...