Employee Relations Manager
6 days ago
Why We Need Your Talents:
With our rapid projected expansion, the Live Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.
ER Manager manages the HRPB's and serves as a liaison to and is responsible for assisting departmental managers, supervisors, employees, and potential employees with all aspects of employee and labor relations with the goal of employee retention and engagement. The Manager is hands-on and must demonstrate the ability to perform tasks as well as manage a staff.
Responsibilities
Where You'll Make an Impact:
- Supervises and oversees the professional development and day-to-day activities of the HRBP's to ensure the function of the HRBPs is consistently customer focused, fair, timely, accurate and efficient.
- Assists with HR strategic planning, review, and management of department metrics and data.
- Assists in establishing HR policies and practices.
- Aide HR Manager with HRBP budget by preparing and managing the HRBP section of the budget.
- Review HRBP activities with the Manager of Human Resources.
- Assists in maintaining a fair work environment throughout the company by supporting, educating, and counseling HRBPs and Department Management on HR matters and issues, ensuring compliance with employment laws and union contracts and enforcing consistent application of company policies.
- Work with HR Recruiters to screen and provide input on final candidates for open positions.
- Work with the HR Training/Development team to assess training needs for the Company and specific departments. Assist in training as subject matter experts in harassment training, handbook, and CBA's.
- Provide assistance to directors, managers, supervisors and employees with all issues relating to employment, payroll, benefits, and company policies.
- Process all unemployment insurance claims from start to finish including appeals.
- Update and maintain employee records.
- Conducts Employee Focus Groups twice per year for departments.
- Review and track performance evaluations.
- Conduct training sessions on coaching, counseling, and policies.
- Mediate employee/management disputes.
- Supports departments with Team Member Opinion Survey results and action plans.
- Investigate harassment and EEOC claims.
- Assists Team Members with Employee Assistance Programs, including grief counseling.
- Conducts exit interviews and reports on trends and findings to management on a monthly basis.
- Prepares HR reports and metrics and reports key findings to departments on a monthly basis.
- Partners with Managers of Employment, Benefits and Training within Human Resources.
- Manages process and compliance regarding leaves of absence, workplace accommodations, and other HR compliance requirements.
- Other duties as assigned.
- Knowledge of EEOC, FLMA, ADA and OSHA compliance laws and regulations.
- Knowledge of worker's compensation claims process.
- Knowledge of unemployment insurance claims process.
- Skill in conflict resolution and mediation.
- Skill in operating computers and office equipment.
- Proficient with using Kronos (UGK) Hiring and Workforce software.
- Proficient with using MS Word, Power Point and Excel.
- Excellent oral and written communication skills.
- Ability to work on multiple tasks concurrently.
- Ability to work independently and without supervision.
- Ability to respond quickly and with urgency.
- Ability to maintain composure under stressful conditions.
- Ability to work in an interruptive environment.
- Ability to work weekdays, weekends, nights and holidays.
Must-Haves:
- Bachelor's degree preferred or Equivalent work experience in a relevant field may be substituted.
- 5 to 7 years of experience working in human resources or related field.
- PHR or SPHR preferred.
- Management experience preferred.
- Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards."
- Sitting 70%
- Walking 25%
- Standing 10%
- Keyboarding 50%
- Must be able to lift and carry up to 25 lbs., on an occasional basis.
- Must be able to climb stairs and walk long distances as needed to access all areas of the facility.
- Busy, noisy, interruptive office environment.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
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