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Usability Researcher 3
4 months ago
The AI Experiences user research team is a horizontal team that helps support design and product teams build meaningful and trustworthy intelligent experiences in enterprise. We work with a number of partner teams across our organization. In this role, you will conduct innovative generative and evaluative research to assist in product design and to better understand user experiences.
Responsibilities:
- Drive, conduct, and collaborate on user research to clarify and gain better understanding of the needs and desires of the target users, mapping out user flows/journeys, validating the concept + designs, and driving and synthesizing insights that will facilitate the design/development of intelligent features and capabilities
- Document and present insights and recommendations based on research and analysis.
- Work closely and collaboratively with Design (designers, researchers, content Strategists), PM, Data Science, and Engineering partners to design and ship the product experiences that delight the target users and customers and help them more towards Responsible AI.
Top 3 Hard Skills Required + Years of Experience
- A minimum of 2-4 years of experience conducting product design research with demonstrated experience with a wide variety of design research methodologies including, but not limited to: usability studies, synthesis, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, competitive reviews, and surveys
- Strong Presentation and Communication. Interacting with a variety of stakeholders. Comfortable with ambiguity and reaching goals and ultimate missions/charters.
- Experience in conducting product-related, gen-AI UX research is a plus but not a requirement. Must have a desire to learn about AI and quickly ramp up on technical aspects and user bases
Desired Qualifications:
- A minimum of MA/MS in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction or a related field, OR significant industry experience
- A minimum of 2-4 years of experience conducting product design research with demonstrated experience with a wide variety of design research methodologies including, but not limited to: usability studies, synthesis, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, competitive reviews, and surveys
- Strong presentation, communication, and collaboration skills - sharing insights with a wide audience of cross-discipline stakeholders, ranging from AI experts to those starting to learn about AI
- Ability to quickly and effectively analyze research data and present actionable insights simply and clearly to influence product design and direction
- Comfort tackling challenging research questions and transforming them into concrete study plans
- Experience in conducting product-related, gen-AI UX research is a plus but not a requirement. Must have a desire to learn about AI and quickly ramp up on technical aspects and user bases
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate's qualifications, skills, competencies, competencies, competencies, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
