User Experience Researcher

2 weeks ago

Redmond, United States Aquent Full time

Position Details

Job Description:

Across the industry, developers are increasingly diversifying the languages they use, platforms they target, and types of applications they build. Developer Division delivers tools to make all developers successful and productive in building all types of applications in any language for any platform. The UX Research Team brings a world-class UX to Visual Studio, .NET, and Azure. Millions of developers around the world use these tools every day to build rich applications and use is growing at a phenomenal rate. The applications built span web, mobile, desktop, cloud, gaming, machine learning, and Internet of things.


We are looking for a Contract UX Researcher with the ability to conduct a range of qualitative and quantitative research methods impacting both product direction and detailed experience design. You will work with and receive mentorship from a supervising Senior UX Researcher. You will be joining a team of 20+ talented UX researchers whose charter is to design end-to-end experiences for all developers that are useful, usable, and desirable. In this role, you will work in a highly collaborative environment with engineering and business teams across the division to help make data driven decisions. Your work will happen in the context of a lean or agile development environment supporting the release cadence of teams as well as helping define the strategic direction of products. You will have access to a new, state of the art, modern research lab facility equipped for a variety of research types (e.g., eye tracking…) located in a central hub area on campus. You will use remote tools incorporating the latest technology to collaborate with a distributed team and to execute research on a global customer base. This is a unique opportunity to grow in your career during this period of transformation. Join us and help re-invent the future of the developer experience in this exciting era.


RESPONSIBILITIES:

Design and apply a range of qualitative and quantitative research methods to all product stages from conception to release, including lab-based usability tests, focus groups, interviews, surveys, and field research

Collaborate closely with design, engineering, and business partners during all steps of research

Translate research findings into actionable recommendations and deliver them in compelling ways

Triangulate multiple data sources into integrated insights

Communicate and evangelize research results to engineering and business teams

Evangelize UX research as an essential aspect of product and business development

Coach junior UX researchers and other roles on UX research best practices and methods


REQUIREMENTS:

A degree in human-computer interaction, cognitive psychology, behavioral science, or related field, or equivalent experience

Thorough knowledge and experience of a range of UX research approaches and methodologies

Strong analytical and synthesis skills with a proven ability to turn research results into product insights

Strong written and verbal communication skills with the ability to influence a range of audiences

Excellent project management skills, including the ability to manage multiple projects concurrently

The ability to work independently and be flexible to rapidly changing schedules and demands

The ability to get up to speed with a new area quickly

Strong aptitude for learning new technologies and familiarity with modern developer platforms and ecosystems a plus

Value diversity and inclusivity in the workplace

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