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Computer User Support Specialist
2 months ago
Oversee the daily performance of computer systems and ensure their proper operation; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Answer user inquiries regarding computer software or hardware operation to resolve problems or other technical support; Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications; Collaborate with others to resolve information technology issues; Enter commands and observe system functioning to verify correct operations and detect errors; Develop training materials and procedures, or train users in the proper use of hardware or software; Provide recommendations to others about computer hardware; Recommend changes to improve computer or information systems; Modify software programs to improve performance; Train others in computer interface or software use; Expertise with the following software tools: Application server software - Github, Cloud-based data access and sharing software - Google Drive, Microsoft Sharepoint, Slack; Database Management system software - MongoDB; Dababase User Interface and Query Software - MySQL; Desktop Communications Software - Skype; Internet Directory Services Software - Domain name system (DNS); Object or component oriented development software - C# and jQuery; Web page creation and editing software; Web platform development software; Adobe Acrobat, Microsoft Outlook, Excel, OneNote and Word; Google Docs. Travel The Employee's time will be spent between the main office and a branch office, both in South Jordan, Utah. The main office is located at 1258 W. South Jordan Pkwy, Suite 303, South Jordan, Utah, 84095. The branch office is located at 3672 W 10400 S, Suite #102, South Jordan, Utah, 84009. The majority of the employment will occur at the branch office, but trips of about 5 miles, 2-10 times per month to the main office may be required. Training Fields An associates degree in Applied Technology, Information Systems, Computer Science, Computer Engineering, Network Engineering, or similar or the equivalent is required.
