Activities Director

4 months ago

San Antonio, United States Cedar Ranch at Westover Hills Full time
Life Enrichment Director

Job Summary/Position Overview:

The Life Enrichment Director serves on the community's leadership team and is responsible for developing, implementing and overseeing multiple engagement programs (activities, events, outings) geared towards meeting a variety of physical and cognitive needs of residents; and supervising the staff which implements such programs. The Life Enrichment Director will plan, implement and promote calendars of activities that are responsive to residents' interests, abilities, individuality and well-being. The Life Enrichment Director will also promote a high level of customer service and respect with residents and families.

Success in this role is measured by:

  • Meeting or exceeding satisfactory marks on company's engagement program checklists
  • High degree of resident engagement as evidenced by resident participation
  • Excellent outcomes in resident and family satisfaction surveys
  • Successful departmental budget management
  • Successful management and retention of engagement staff
Key Duties and Responsibilities:
  • Build, support, direct and retain a high-performing team of engagement coordinators and assistants through effective hiring, training and coaching
  • Develop, implement and oversee a robust engagement program in accordance with Willow River guidelines in order to meet the needs of all residents, and collaborate with the Executive Director and management team as needed and/or required
  • Maintain updated Resident Social Profiles for all residents
  • Build and support a team of volunteers through effective recruiting and training
  • Maintain excellent communication with families regarding the level and quality of engagement participation of their loved ones respecting privacy and HIPAA laws
  • Maintain excellent communication and a collaborative and open relationship with other department heads, co-workers, the Executive Director and corporate partners
  • Successful use of, and competency with, community's data management tools and computer systems
  • Support Executive Director and other department heads in implementing departmental compliance measures
  • Rotating manager on duty obligations during scheduled weekends
  • Other, related duties as assigned
Qualifications:
  • Bachelor's degree or 3+ years of experience working with seniors
  • At least 1 year of experience working with seniors with memory loss
  • At least 1 year of experience supervising others
  • Awareness of the social and emotional needs of seniors
  • Great understanding of dementia and its effects on cognitive functioning
  • Basic knowledge of computer systems, particularly Outlook and Word
  • Valid driver's license and safe driving record; ability to drive community vehicle
  • Compliance with community-wide job requirements

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