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Spanish Speaking Care Coordinator

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Brooklyn, United States Ideal Home Health, Inc. Full time

About:Welcome to Ideal Home Health. We are a dynamic home care agency committed to provide guidance and care to New Yorkers who need it most. We have now surpassed our eight-year mark and we are in the process of yet another expansion. We have opened new offices to be able to service clients more easily in Brooklyn, Queens, Manhattan, and the Bronx, and are honored to have an amazing team on board. We are looking for team players to join our All-Star team.Our Mission:We are passionate about high performance, and we practice what we preach investing time in our each-others success and executing common goals, which we see to accomplish in the upcoming years. We believe that everyone has untapped potential within them, and it takes a collaborative, determined, and self-incentivized approach to unleash it. Our organizational approach is based on accountability and recognizing/rewarding accomplishments and success. Every member of our Leadership has started at and been trained in entry-level roles and has grown to operate our own departments/divisions. We aim high and won't settle for less. We never accept less than your best and recognize that all-stars want to be surrounded by other high-performing and responsible individuals. We arent just a company; were a group vested in each others growth and success.If you are a high-performing individual who is passionate about success and helping others, then we are excited to discuss career opportunities with you.Overview:We are currently seeking a detail-oriented and self-motivated Intake Specialist. Your primary role will be to assist prospective patients with enrolling in and beginning to receive home care services. This includes introducing and explaining home care services and eligibility to prospective patients, as well as educating and guiding them through the enrollment/onboarding process. You must understand the importance of completing tasks on-time and staying organized while simultaneously providing valuable assistance and customer support to our future consumers. A friendly attitude and a willingness to help those in need are essential.Responsibilities:Staff caregivers to assigned patients using our software-based systemDocument all notes and tasks in the system accurately and timelyVerify attendance with both patient and caregiverReport and document any incidents / concerns to ManagementParticipate in On-Call Hours as scheduled (Bonus Reimbursement available)Maintain accurate schedule data in the software-based system and adjust schedule as neededFollow guidelines and compliance procedures implemented by Ideal Home HealthProactively resolve, manage, communicate, and address matters related to patients and/or caregiversQualifications:Strong oral and written communication skillsAbility to read, interpret, and communicate basic math and dataFluency in Spanish and EnglishProven ability to multitask, prioritize, and meet deadlinesBasic knowledge of using a computerBenefits:Employer funded HealthcareCommuter Benefits ProgramJob Type: Full-timeSchedule: 9-5 M-FSalary Range: $17-$20/HRAdditional Information:NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the organization. This is not a remote role/position.All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.