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Shelter Case Manager
2 months ago
Must have the following to apply: Bachelor's degree in social services or related field, plus one year of related experience is preferred Individuals with five years of related work experience may be considered in lieu of bachelor's degree High School Diploma or GED, required Specialized or technical educational requirements: Must have knowledge of community resources. Knowledge of word processing required in order to complete intake documents and other tasks Obtain Domestic Violence Core Competency certification prior to having direct contact with participants 16-hours of training each year thereafter regardingdomestic violence and intervention Provide a flexible work schedule in order to meet the needs of the resident Certification or licensing requirements: Valid driver's license, must have at least two years of driving experience, driving insurance, and acceptable MVR required Must successfully pass FBI background screening Must be eligible to be sworn as a Deputy Clerk of the Circuit Court Required Screenings: Background Checks. Job Description: Provides counseling, service management, and advocacy to Shelter participants. Provides information, referrals, and counseling to callers. Provides empowerment-based advocacy counseling, service management, and crisis intervention for Shelter participants Meets with new participants within one business day and completes a service plan within 72 hours of admittance Safety planning and assessing the lethality of the resident's situation Meets with participants on a daily regular basis for follow-up sessions Secures information (such as medical, lethality, and social factors) contributing to the resident's situation Assists victims filling victim compensation applications and relocation assistance Manages all aspects of assigned participants and acts as focal point with primary responsibility for services rendered to those participants To ensure safety, Shelter Advocates will provide safety planning with residents: first meeting, when a resident is employed, when out in the community, upon exiting the program, and all other changes that may occur Reviews service plan and performs follow-up to determine quantity and quality of service provided to resident and status of resident's case Follows up with resident to encourage regular sessions Assists participants with arranging transportation to appointments, court appearances, etc. Provides encouragement and support to participants Refers participants to community resources and other organizations based on the resident's needs Maintains file and records progress on each assigned resident Maintains written records required for statistical reporting and programmatic objectives Prepares and provides statistical information monthly Attends weekly case conference meetings and completes beginning and follow-up presentation forms to report progress for each adult resident for which the position is responsible Occasional duties or projects which may be performed at irregular intervals: Processes Injunctions for Protection, as needed Provides transportation for participants, on occasion, utilizing agency vehicles Performs other related duties as assigned Answers and screens incoming crisis calls to the shelter and admits screened participants into the shelter Provides callers with information and referrals to other agencies as appropriate Questions caller to determine situation, ensures caller meets the shelter's guidelines for admittance, and completes screening form Registers residents entering the shelter, which includes performing intake interviews, lethality assessments, completing registration information, safety planning, and providing a tour of
