Targeted Case Manager

2 months ago

Tampa, United States Gracepoint Full time
Job DescriptionJob Description

POSITION SUMMARY:

The Targeted Case Manager provides advocacy, coordination, and continuity of evidence-based care for individuals and families in need through a collaborative process of triage, assessment, planning, and communication. Participates as a member of a multidisciplinary treatment team. Reports to the Program Supervisor.

QUALIFICATIONS:

  • Bachelor’s degree in a Human Services related discipline and at least 1 year of experience in the mental health field. (Child welfare programs require 2 years of experience with at-risk populations and a child welfare certification.)
  • Targeted Case Managers will have to be eligible to apply for the Certified Behavioral Health Case Management Provisional (CBHCM-P) application through the Florida Certification Board if not already certified and are required to “upgrade” from CBHCM-P to Certified Behavioral Health Case Managers after 1 year.

FUNCTIONAL RESPONSIBILITIES INCLUDE:

  • Completion of thorough assessments and coordination of community resources based on patient needs as per program requirements.
  • Complete all clinical and administrative documentation based on established timelines as per program requirements.
  • Communicate effectively and maintain cooperative relationships with internal and external resources.
  • Develop service plans, treatment plans, and/or aftercare plans with clear goals and objectives as per program requirements.
  • Maintain efficient workflow management and organization as per program requirements.
  • Maintain proficient quality of clinical documentation as per program requirements.
  • Other duties as assigned or needed as per program requirements.
  • Adheres to all applicable federal, state, local, and company-maintained standards of compliance, ethics, and policies concerned with the administration and delivery of agency services.
  • Meets deadlines, requirements, and expectations as established by the supervisor, agency, and department. Provides oversight, auditing, and reporting.
  • Completes administrative functions and data entry timely and accurate.
  • Provides exceptional customer service in all communications and interactions with staff and the general public.
  • Maintains confidentiality and remains calm under stress.
  • Assists staff with support in all areas of functional responsibility in a courteous, supportive manner.
  • Maintains and exhibits servant leadership qualities and exceeds customers’ expectations.

Monday-Friday 8am-4:30pm

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