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Business Development Clinical Liaison

2 months ago

West Des Moines, United States Care Initiatives Full time

Are you a compassionate healthcare sales leader looking to make a meaningful difference in the lives of individuals during their healthcare journey? If so, join Care Initiatives as a Community Representative, where you will provide comprehensive care that truly matters. With over forty (40) skilled nursing communities, eight (8) hospice offices and our own internal staffing agency, we are committed to providing exceptional care and support at every stage of the healthcare journey.

As a Business Development Clinical Liaison on our team, you will have the opportunity to apply your skills and demonstrate your compassion, positively influencing the lives of our residents and team members.

Why do sales leaders choose Care Initiatives? Here are just a few reasons:

  • Competitive compensation: Our sales leaders earn an extremely competitive wage.
  • Comprehensive benefits: Eligible employees can choose from our affordable and robust benefit options, including medical, dental, vision, retirement savings, PTO, and more.
  • Referral bonus: Earn extra cash by referring your friends to join our team.
  • Dayforce wallet: Access your pay as you earn it, eliminating the wait for your paycheck.
  • Work-life balance: Work in healthcare with a regular Monday to Friday schedule
Responsibilities of a Business Development Clinical Liaison at Care Initiatives:
  • Conduct onsite visits to hospitals to build relationships with hospital representatives, including Discharge Planners, Social Workers, Case Managers, and others.
  • Develop and cultivate meaningful relationships with referral sources (hospitals, LTACH, physicians, etc.) to drive engagement while promoting Care Initiatives Skilled Nursing Facilities and Care Initiatives Hospice services.
  • Provide accurate and timely onsite hospital bedside assessments of referrals for Care Initiatives' Skilled Nursing Facilities (SNF).
  • Ability to utilize marketing/sales techniques in effort to generate new business.
  • Communicate with multiple patients at any given time, which makes organization and time management a critical part of the job.
  • Team Player - communicate with Care Initiatives' internal admissions team and collaborate effectively to ensure seamless transitions and coordinated care for our patients and residents.
  • Work closely with the Regional Director of Business Development to implement a senior living focused marketing plan primarily designed to meet the needs of professional referral sources and enhance community outreach efforts.
  • Implements a senior living focused marketing plan primarily designed to meet the needs of professional referral partners in long-term care.
  • As part of promoting exceptional customer service and fostering community relations, this role includes opportunities to engage with current and prospective residents and their families
  • Completes marketing calls; maintains record keeping system on marketing activities, including documenting referrals in the clinical record.
  • Develops, implements, and evaluates initiatives designed to promote awareness and understanding of Care Initiatives' programs and services in accordance with applicable federal and state laws.
  • This position is 100% field based; daily travel within your regional market is required.
What it takes to become a Business Development Clinical Liaison with Care Initiatives:
  • 2-3 years of proven success in healthcare marketing, admissions, and/or sales.
  • Knowledge of CRM software for the purpose of referrals and tracking sources.
  • Foundational understanding of the healthcare admissions process, the importance of a diversified case mix index, and familiarity with insurances such as Medicare and Medicaid are crucial for success in this role.
  • Experience working in a Long Term Care Facility, hospital, healthcare facility, assisted/independent living, or similar medical setting is highly preferred.
  • An understanding of the continuum of care and the admissions process, highly preferred. Yes
  • Having a clinical background, such as prior experience as a CNA or LPN within the senior living industry, is an asset.
  • Must demonstrate exceptional communication and customer service skills, coupled with strong organizational and time management abilities.
  • Must have the ability to travel extensively within assigned market (Central Iowa).
Apply now and embark on a rewarding career journey with Care Initiatives

Committed to attracting and retaining a diverse staff, Care Initiatives will honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

Care Initiatives is an Affirmative Action and Equal Opportunity Employer. Care Initiatives complies with applicable federal civil rights laws and does not discriminate based on race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, genetic information, protected veteran status, or any other characteristic protected by law.

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