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Clinical Liaison

3 months ago

Des Plaines, United States Elara Caring Full time

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Sales Clinical Liaison

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Sales Clinical Liaison. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care, we need a Sales Clinical Liaison with commitment and compassion. Are you one of them? If so, apply today

Why Join the Elara Caring mission?

  • Work in a collaborative environment
  • Be rewarded with a unique opportunity to make a difference
  • Competitive compensation package with bonus potential
  • Sales training program
  • Opportunities for advancement
  • Tuition Reimbursement for full-time staff and continuing education opportunities for all employees
  • Comprehensive insurance plans for medical, dental, and vision benefits
  • 401(K) with employer match
  • Paid time off, paid holidays, family and pet bereavement
  • Pet insurance
  • Fleet vehicles available, per company policy
As Sales Clinical Liaison, you'll contribute to our success in the following ways:
  • Identifies and collects referral information supporting the patient's eligibility for care.
  • Makes "live" calls in partnership with aligned Area Vice President of Sales to foster relationships with key account staff.
  • Calls on Key Accounts assigned by AVP in partnership with Account Executive and Quarterly Business Review (QBR) plan.
  • Makes calls/ referral collaboration to service these referral opportunities.
  • Communicates with the families of patients regarding services offered.
  • Interacts with a variety of hospital staff from different departments.
  • Consolidates and reviews patients' records upon referral, as part of the discharge process.
  • Collaborates with hospital staff to help position the patient for the right care at the right place.
  • Explains care options to patients and their families.
  • Works with a healthcare facility as needed to collaborate care as part of discharge planning for referred cases.
  • Coordinates with healthcare facility staff to ensure that each patient has a smooth transition through the discharge and back to the home environment.
  • Collaborates with Intake for insurance eligibility and coverage.
  • Coordinates communication between patients' and their physicians, case managers and other medical staff.
  • Develops positive relationships in the community.
  • Performs other duties/projects as assigned.
What is Required?
  • High School Diploma/GED
  • 3+ years' practical experience in healthcare
  • LPN/RN License is preferred
  • Bachelor's Degree is preferred
  • Experience in Case Management in a clinical setting is preferred.
  • Must have a dependable vehicle, a valid driver's license, and current auto insurance in accordance with the laws of the State


You will report to the Area Vice President Sales.

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.