Operations Manager, Procurement

2 days ago

Baltimore, United States NAACP Full time
POSITION TITLE: Operations Manager, Procurement & Contracts
LOCATION: Baltimore, MD
TRAVEL: Minimal

POSITION SUMMARY

The NAACP is seeking a highly analytical Operations Manager of Procurement and Contracts to serve as the primary point-of-contact for vendor contracting, contract process efficiency, and driving recommendations to support the Association's policies and guidelines. The Operations Manager of Procurement and Contracts will draft, review, revise, and negotiate a wide variety of inbound and outbound contracts, including vendor, independent contractor, marketing, events, licensing confidentiality, and other agreements. The Operations Manager of Procurement and Contracts will also assist in the creation and maintenance of contract-related processes, systems, and playbooks to improve transaction velocity, efficiency, and standardization while also identifying improvements to current workflows. The Manager of Procurement and Contracts will report to the Operations Director, Planning, Analysis, and Procurement.

Responsibilities/Duties
  • Maintain the Association's contract workflow system and repository, routing documents for signature, and tracking various transaction documents;
  • Lead contract lifecycle management through close-out, including tracking and executing modifications, renewals, expirations, and other post-execution deliverables, ensuring compliance with contractual terms;
  • Collect and report on contract-related metrics, metadata, and other data points;
  • Support compliance initiatives by ensuring appropriate contractual terms are established with partners;
  • Organize, maintain, contribute to, and archive our contract library of agreements, templates, playbooks, and guidance documents;
  • Assist in conducting vendor and customer due diligence and advising on vendor evaluation, selection, and management;
  • Prepare presentations, and draft and revise contract letters;
  • Conduct periodic company-wide and departmental training on contracting processes and initiatives;
  • Write, evaluate, negotiate, and execute various contracts covering a range of transactions;
  • Maintain correspondence and documentation related to contracts;
  • Communicate and present information to stakeholders regarding contracts ensuring resources are available to achieve strategic goals;
  • Manage process to ensure timely completion of close-out, extension, or renewal of contracts;
  • Document processes, policies, and procedures to establish a repository of institutional knowledge to be leveraged across Operations and the Association;
  • Partner with leaders across all functions of the NAACP to lead efforts in maximizing procurement and contract effectiveness and execution;
  • Read or support additional organizational, administrative, and special projects, as needed;
  • Problem-solve contract-related issues to resolve proactively, as necessary; and
  • Perform other duties assigned by the Operations Director, Planning, Analysis, and Procurement, or designee.
Qualifications

Education/Professional Experience
  • Bachelor's degree or equivalent;
  • Minimum of 3 to 5 years of leadership experience to include working across multiple business function groups with multinational experience is a plus;
  • Non-profit experience preferred:
  • Proven experience with supplier and vendor relationship, risk management, strategic sourcing, contract negotiation (including contract lifecycle management and RFP creation), and spend analysis;
  • Demonstrated experience implementing category procurement strategy, goals, and savings targets aligned with company strategy and procurement best-practices;
  • Proven experience in building strategic relationships with partners to improve performance; and
  • Effective written and oral communication skills.

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