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Manager, Data Operations

1 month ago

Bethesda, United States Marriott Full time
Job Number 23076952
Job Category Sales & Marketing
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

The Manager, Data Operations - Marketing is a member of the Strategy, Business Intelligence and Data Operations (SBID) organization and an integral part of Marriott’s Marketing Data team.  This individual contributor will be a technical and subject matter expert in digital marketing data with a special focus on paid & owned media marketing initiatives.  This role entails hands-on data analysis & engineering skills to build and manage cross-channel data products supporting analytics & measurement needs such as multi-touch attribution, media mix models and cross-channel reporting.  The Manager will also interact with technical partners on data integration & provide technical support to large-scale Marriott reporting and operational projects; implement system and business process changes to improve data quality; and support departmental initiatives in the areas of data governance, data management, and analytics. The Manager will also be responsible for contributing to the development of our cloud data platform by setting requirements and consulting on future platform initiatives.

We are looking for a driven individual with strong consulting skills, a SQL programming background to manage robust data pipelines and experience with cloud computing & modern data warehousing environments. This hybrid technical management role will include collaborating with business disciplines, IT and external 3rd parties to bring in new data engineering technologies, build and manage data processing frameworks, and help deploy analytics reports & models to production.

CANDIDATE PROFILE

Education and Experience Required

  • 4-year degree from an accredited university in Data Analytics, Computer Science, Engineering, Information Systems or similar quantitative discipline
  • Two or more years of progressive experience in data management, analytics, data warehousing, or data science
  • Strong background in SQL for data analysis and new dataset development

Education and Experience Preferred

  • MS or MBA  from an accredited university in Data Analytics, Computer Science, Engineering, Information Systems or similar quantitative discipline
  • Cloud Data & Project Management Certification or background
  • Experience with digital marketing data (owned & paid media) to enable omnichannel customer experience & measurement
  • Technical Skills
  • Cloud Data Warehouse (Snowflake - preferred, Big Query/Redshift & traditional data warehouses considered)
  • Cloud Data Platform (AWS - preferred, Azure/GCP/Hadoop also considered)
  • Data Analysis/Programming languages (SQL, Python, Spark)
  • Digital & Marketing Tech (Adobe ecosystem preferred)

CORE WORK ACTIVITIES

Demonstrating and Applying Discipline Knowledge

  • Manage data product development using Snowflake SQL and/or Spark including:
    • Facilitate data integration & exchanges with paid media data partners
    • Manage customer journey tagging & tracking requirements for digital & email data collection
    • Hands-on design of data products in Snowflake for enabling reporting and analytics
    • Develop & automate data engineering jobs using stored procedures & task schedulers
  • Identify new ways of engineering existing data or acquiring new data sources to support development of customer data products
  • Act as a bridge between iT and analytics teams facilitating data shares in a timely and accurate manner
  • Collaborate with peers and Director, Data Ops to develop systems and technologies that promotes automation & monitoring
  • Act as a trusted subject matter expert & partner with analytics teams to make recommendations on data usage
  • Perform user acceptance testing and build quality assurance plans for new data products

Managing Responsibilities with Stakeholders

  • Develops and maintains effective relationships with both internal and external stakeholders across the organization.  Fosters a positive climate to build effective teams that are committed to organizational goals and initiatives.
  • Updates stakeholders on key initiative wins and opportunities, responds to concerns, and solicits feedback.  Engages leadership to develop and execute action plans to address gaps.
  • Assists direct reports with building and maintaining stakeholder relationships as business partnerships. 
  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?