Director of Sales and Marketing
2 weeks ago
Position Summary:
The Director of Sales administers, directs, manages and controls the sales and marketing department to maximize sales revenue for the hotel and ensure an aggressive approach by all sales staff to meet budgeted goals and key hotel drivers.
While the Director of Sales reports directly to the General Manager, the Regional Sales and Marketing Manager will interface and assist in the direction of the Sales and Marketing function at the property.
Core Responsibilities:
- Develop sales strategies for property, including targeted market segments, rate management, solicitation procedures and advertising.
- Develop a realistic annual marketing plan, forecast with monthly reviews to update and modify as required by market conditions.
- Emphasize control procedures and yield management to assure a proper balance of rate availability to market demand.
- Establish and executive an effective outside sales program.
- Direct internal servicing of groups.
- Act in concert with hotel management team and property General Manager.
- Train all sales and marketing staff, holding them accountable to actionable results.
- Work in a cooperative and friendly manner with fellow associates.
- Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
- Perform any reasonable request as assigned or directed by General Manager.
6401 South 13th Street, Milwaukee, Wisconsin 53221
Welcome to the Crowne Plaza® Milwaukee South hotel, located off I-94, just under three miles from General Mitchell International Airport and less than 10 miles from downtown. Ideal for discerning business and leisure travelers, this upscale hotel offers the most contemporary full-service accommodations among Milwaukee (MKE) Airport hotels. A convenient airport location, free airport shuttle, a Parking program and more than 24,000 sq ft of event space make our hotel ideal for business conventions, meetings and weddings. A two-hour response guarantee for all event space inquiries and a professional Crowne Meeting Director, who will lead your Daily Meeting Debriefs, make event-planning easy for our hotel's guests.
Requirements
Knowledge, Skills and Abilities:
- Strong business communication and presentation skills, both verbal and written
- 3 years proven hotel sales experience, demonstrating proven creative thinking and results driven leadership skills
- High work ethic and self-initiative
- Strong computer skills in Microsoft Suite
- Some travel may be required
- Regular attendance according to established guidelines
- May be required to work varying schedules to reflect the business needs of the property
- Must possess basic computational ability
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Ability to participate in, and at times lead departmental and/or hotel team meetings
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