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IT Business Relationship Manager II

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St Louis Park, United States Center For Diagnostic Imaging Full time

RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for an IT Business Relationship Manager II (BRM) to join our team. We are challenging the status quo by shining the light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together. As an IT Business Relationship Manager (BRM), you will serve as a liaison between IT and other business units in the organization. The BRM plays a key role as an Information Technology leader within RAYUS. Evolve culture, build relationships, drive value and satisfy purpose. Achieve service excellence by collaboratively identifying, developing, and implementing efficient and effective business practices throughout the IT department. Continuously seeking opportunities to support strategic transformation in planning, implementing, and evaluating better business practices to produce strong program results and meaningful outcomes. This position is full-time, 8:00am CT - 5:00pm CT. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop a trusted advisor relationship with our business partners between IT, HR, Market Leadership, Marketing, and other departments that rely heavily on technology for daily business within the RAYUS organization. Collaborate with business partners to identify and grow opportunities within the project, program or demand management organization (DMO). Support and coach business partners to enable them to articulate the technology needs and requirements in their function that will advance business growth and performance. Coach business leaders on how to communicate to IT what they need to improve business performance. Communicate and demonstrate in writing, the benefits of RAYUS' technology capabilities and products in a timely manner to strengthen and expand client relationships. Partner with business transformation or change management teams to ensure that the business unit or function has the capacity and capabilities to implement changes required by new technology solutions. Partner with business analysts to ensure that essential business requirements are understood, captured, and reflected in solution documentation. Share ownership of the business value results of technology related projects; measure and communicate business value results on a regular basis. Engage with business partners to ensure proposed solutions align with the RAYUS market strategy. Share IT best practices and thought leadership in a consistent manner across RAYUS' footprint Proactively research and track health care technology environment and suggest changes as appropriate to ensure competitive offer, including investment options, services, and pricing. Track competitive market changes to propose innovative solutions to markets and potential clients. Develop process and methodologies for all provided services and maintain a complete set of operational documentation Become proficient in the demonstration of RAYUS' external-facing (e.g., member, provider, integration partner) solutions. Demonstrate ability to effectively communicate, present and influence key decision-makers. Ability to manage multiple projects with a strong attention to detail. Clearly and effectively communicate decisions, priorities, and relevant project information to appropriate levels of staff regarding business development activities. Actively listen with an open mind, strive to understand, and appreciate what is most energizing for the client. Knowledge of and compliance with RAYUS policies, procedures, and company-sponsored annual programs such as compliance training. Lead, plan and/or perform special projects and other duties as assigned and required. COMPETENCIES (KNOWLEDGE, SKILLS, AND ABILITIES) REQUIRED: Proficient with Excel, Work, and PowerPoint Able to develop and coordinate short and long-range planning activities Strong analytical and problem-solving skills with emphasis on provide visibility into opaque processes and functio s Proficient communication skills and executive level presence Outstanding interpersonal skills, including the ability to work effectively in a team environment, negotiate diplomatically, and maintain composure and production quality under deadline pressure Strong project management skills: ability to manage multiple high-visibility projects autonomously Ability to think strategically, work autonomously and act in a detailed, hands-on manner Excellent task scheduling and prioritizing skills Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence Ability to work independently and in a team environment Ability to work in a fast-paced environment and meet established deadlines Ability to be flexible and adaptable to constant change Ability to effectively handle details with accuracy Ability to manage schedule to ensure work is completed Ability to deliver high quality customer service to internal and external customers by communicating with integrity and compassion Ability to positively influence others and to break down organizational silos Understanding of health care technologies and operational needs SUMMARY OF QUALIFICATIONS: Required: Bachelor's degree in related field, BS/ BA/ BBA in Computer Science/Business Information Systems or similar technical degree preferred, or equivalent experience in lieu of education. 5+ years' experience in a combination of IT complex program/project management and operations with a track record of success Preferred: Healthcare experience a plus, preferably in a Radiology organization PMP, or another recognized project management certification WORKING CONDITIONS Requires the use of office equipment, such as computers and telephones Requires computer related activities for extended periods of time Requires the ability to see, hear, speak, write and key May require some lifting, bending, and stooping May require some travel RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services RAYUS Radiology is an EO Employer/Vets/Disabled. Rayus is an equal opportunity employer; applicants are considered without discrimination with regard to race, color, religion, sex, national origin, age, disability, veteran status or other statuses protected by state, local or other applicable laws. This policy extends to all aspects of employment, including recruitment and hiring. Rayus and its associates have an employment relationship, which is known as employment-at-will. This means that either Rayus or an associate has the right to terminate the employment relationship at any time, for any reason with or without cause or prior notice.