IT Service Desk Intern

1 month ago


Kansas City, United States Tepa Companies Full time
ABOUT THE TEPA COMPANIES

Established in 2005 and owned by the Paskenta Band of Nomlaki Indians, The Tepa Companies deliver comprehensive and sustainable solutions to federal, state, local and private-sector clients throughout the United States. The tribally owned companies work independently and collaboratively to provide wide-ranging construction, engineering, environmental, industrial, staffing and technology services.

When you join Tepa Companies, you have the opportunity to expand your entrepreneurial skill set while growing professionally alongside the best in the industry. You will have the opportunity to impact your team, the organization as a whole and subsequently, our Tribe.

We seek out top talent to provide the best services for our clients. We focus on being a responsible company for our employees and their families by creating a culture that reflects our core values and offering competitive pay and benefits packages. Tepa Companies is an equal opportunity employer and encourages diversity in the workforce.

LOCATION: Hybrid - Kansas City, MO

ABOUT THE JOB

Tepa Companies is seeking an IT Service Desk Intern to assist the Senior Service Desk Analyst in resolving high-level end-user and management issues. This role is a single point of resolution for local support, remote, and field users in a growing company. This role is very visible within the company and will have the opportunity to positively impact the organization. This internship is a paid opportunity for 10-12 weeks. The work schedule will be approximately 40 hours a week dependent on workload and school schedule.

Job Functions:
  • Collaborates with team members on troubleshooting
  • Under supervision responds to and follows up with service desk tickets from KACE via phone, email, chat, and in person.
  • Assists with investigations and implementation of solutions to technical issues for end-users and collaborates with co-workers on the IT team to help
  • Assists with technical support for Microsoft, Adobe, and other business applications
  • Installs, documents, and troubleshoots desktop software for production staff under supervision
  • Shadows and assists the Senior Help Desk Analyst on problem management
  • Works closely with the IT Asset Administrator to assist in asset tracking with employee/contractor moves, adds, and changes
  • Customer-focused to our internal and external clients
  • Works with a sense of urgency
  • Good communication skills both written and oral
  • Other duties as assigned
WHAT WE'RE LOOKING FOR
  • Pursuing a bachelor's degree in information technology, computer science or another related field from accredited program
  • Applicant must be within two years of completing degree
  • Desktop troubleshooting a plus
  • Microsoft Applications


  • Kansas City, Missouri, United States Tepa Full time

    {"title": "IT Service Desk Intern", "description": "About Tepa CompaniesTepa Companies is a tribally owned organization that delivers comprehensive and sustainable solutions to federal, state, local, and private-sector clients throughout the United States.We seek out top talent to provide the best services for our clients and focus on being a responsible...


  • Kansas City, Missouri, United States Tepa Full time

    About Tepa CompaniesTepa Companies is a leading provider of comprehensive and sustainable solutions to federal, state, local, and private-sector clients throughout the United States. As a tribally owned company, we are committed to delivering exceptional services while promoting economic growth and development for our Tribe.Job SummaryWe are seeking an IT...


  • Kansas City, United States Tepa Full time

    ABOUT THE TEPA COMPANIES Established in 2005 and owned by the Paskenta Band of Nomlaki Indians, The Tepa Companies deliver comprehensive and sustainable solutions to federal, state, local and private-sector clients throughout the United States. The tribally owned companies work independently and collaboratively to provide wide-ranging construction,...


  • Kansas City, Missouri, United States b3 Consulting Full time

    Service Desk Analyst: This is a full-time position and an opportunity to gain full exposure to the Service Desk environment through triaging tickets, resolving basic issues and setting up computer / IT equipment. You'll need excellent troubleshooting skills to pinpoint problems and help resolve any technical issues that arise. **Key Responsibilities:**As a...

  • Service Desk Analyst I

    6 months ago


    Kansas City, United States b3 Consulting Full time

    Service Desk Analyst: This is a full-time position and an opportunity to gain full exposure to the Service Desk environment through triaging tickets, resolving basic issues and setting up computer / IT equipment. You'll need excellent troubleshooting skills to pinpoint problems and help resolve any technical issues that arise. Description: As a Service Desk...

  • Service Desk Intern

    3 weeks ago


    Kansas City, United States Lockton, Inc. Full time

    Job Summary: Responsibilities will vary based on your placement, but may include: • Collaborate with an analyst to provide technical support • Working with a team of fellow interns to solve real-world business challenges • Conducting research and preparing a variety of reports, presentations and communications • Interacting with internal clients...

  • Service Desk Intern

    3 weeks ago


    Kansas City, United States Lockton Full time

    Lockton is looking for talented students to join our 2025 Summer Associate Program in Kansas City! An internship at Lockton is so much more than coffee runs. Over nine weeks, you’ll be exposed to different functional areas of the business and solve a real-world challenge facing Lockton and the industry. Throughout the experience, you’ll be paired with a...


  • Kansas City, Missouri, United States Insight Global Full time

    Job SummaryWe are seeking a skilled Service Desk Specialist to join our team at Insight Global. As a key member of our support team, you will be responsible for providing technical assistance and troubleshooting to our clients. This is a full-time position located in Kansas City, MO.Key Responsibilities Provide technical support and troubleshooting for...


  • Kansas City, United States Leidos Full time

    Description re you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? This contract is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps. If you join our team, you will be part...


  • Kansas City, United States Leidos Full time

    Description Are you interested in being part of supporting the worlds most advanced and secure IT network?  Any interest in a position where your performance will lead to future career growth opportunities? This contract is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps.  If you join our team, you will be...


  • Kansas City, United States Leidos Full time

    Description re you interested in being part of supporting the worlds most advanced and secure IT network?  Any interest in a position where your performance will lead to future career growth opportunities? This contract is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps.  If you join our team, you will be...


  • Kansas City, Missouri, United States b3 Consulting Full time

    Service Desk Analyst:**Job Summary**This is a full-time position that offers a unique opportunity to gain hands-on experience in the Service Desk environment. As a Service Desk Specialist I, you will be responsible for providing technical support to company staff, ensuring they have the necessary IT equipment and resources to perform their duties...

  • Help Desk Specialist

    1 month ago


    Kansas City, Missouri, United States Guitar Center Full time

    {"title": "Help Desk Technician", "description": "About the RoleWe are seeking a skilled Help Desk Technician to join our team at Guitar Center. As a Help Desk Technician, you will be responsible for providing technical support to our customers, resolving issues, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide technical...


  • Kansas City, Kansas, United States Logicalis Full time

    Job SummaryThis role is responsible for providing technical support to corporate clients via phone, email, and chat. The ideal candidate will have experience in a call center or service desk environment and be proficient in various PC hardware and software applications.Key ResponsibilitiesProvide technical support via phone, email, and chat to employees of...


  • Kansas City, United States The University of Kansas Health System Full time

    Position TitleAmbulatory - Patient Service Representative - Front Desk - FulltimeBell Hospital, Indian Creek MainPosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic....


  • Kansas City, Missouri, United States Stinson's Full time

    Job SummaryWe are seeking a highly skilled and experienced Help Desk Technician to join our team at Stinson LLP. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our employees and clients, ensuring that they have a seamless and efficient experience with our technology systems.Key ResponsibilitiesCustomer...


  • Kansas City, Missouri, United States Avion Hospitality Full time

    Job SummaryThis comprehensive internship at Avion Hospitality provides a thorough introduction to front desk operations at a large property. As a Front Desk Intern, you will work closely with the front office team, learning essential skills such as guest check-in and check-out procedures, handling guest inquiries, managing reservations, and providing...


  • Kansas City, United States Avion Hospitality Full time

    Job Summary This 8-12 week summer internship provides a comprehensive introduction to front desk operations at a large property. As a Front Desk Intern, you will work closely with the front office team, learning essential skills such as guest check-in and check-out procedures, handling guest inquiries, managing reservations, and providing exceptional...


  • Kansas City, Missouri, United States Leidos Full time

    Support the Navy's Advanced IT NetworkAre you interested in working with the world's most advanced and secure IT network? As a Help Desk Support Representative, you will play a critical role in maintaining and modernizing the main global network of the Navy and Marine Corps.Key Responsibilities:Provide tier 1 level support to users, performing...


  • Kansas City, Missouri, United States HNTB Full time

    About the RoleWe are seeking a highly skilled Service Desk Representative II to join our team at HNTB. As a key member of our IT department, you will be responsible for providing exceptional support to our end-users, troubleshooting complex technical issues, and collaborating with subject matter experts to resolve issues efficiently.Key...