Current jobs related to Software Support Specialist - Oakland - TOPCON

  • Radiologic Technologist

    2 days ago

    Oakland, California, United States Talent Software Services Full time

    Job Summary:We are seeking a skilled Radiologic Technologist to join our team at Talent Software Services. As a Mammography Specialist, you will be responsible for performing high-quality mammography exams and providing exceptional patient care. Key Responsibilities:Operate mammography equipment to capture high-quality imagesPosition patients for optimal...

  • Senior Software Engineer, FormWorks

    2 months ago

    Oakland, United States Intelliswift Software Inc Full time

    The Senior Software Engineer will help Enhance and support applications .Designing , building , delivering and maintaining a highly scalable functionality in application, FIS FormWorks.What you will be doing: Builds , configures , customizes and supports products - FIS FormWorks Builds and supports exceptional products Leads architectural...

  • Diagnostic Imaging Specialist

    2 days ago

    Oakland, California, United States Talent Software Services Full time

    Position Overview:Mammography Technologists play a vital role in the early detection and diagnosis of breast diseases. As a Diagnostic Imaging Specialist at Talent Software Services, you will be responsible for operating mammography equipment to produce high-quality images of the breast tissue.Key Responsibilities:⁠ ⁠Operate mammography equipment to...

  • AutoCAD Support Specialist

    1 week ago

    Oakland, United States Sunrise Systems, Inc. Full time

    Job Title: AutoCAD Support Specialist Job ID: 24-04817 Contract Duration: 12 months Job Location: Oakland, CA 94612 Position Type: Hourly contract (w2 only) Note: The role is hybrid. Job Description: In-depth knowledge of AutoCAD is required. Experience with integrations between AutoCAD & other business software (SAP, Oracle, etc.) Experience with...

  • Physical Therapist

    6 days ago

    Oakland, California, United States HealthCare Support Full time

    Physical Therapist Job OpportunityWe are seeking a Physical Therapist to join our team at HealthCare Support. This is a 26-week contract located in Oakland, California.Benefits of Working with HealthCare SupportImmediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment accountsResources...

  • Physical Therapist

    2 days ago

    Oakland, California, United States HealthCare Support Full time

    Physical Therapist Job OpportunityHealthCare Support is seeking a Physical Therapist for a 2-week contract in Alameda, California. This role offers a unique opportunity to work with a reputable healthcare organization while enjoying the benefits of a travel assignment.Benefits of this Role:• Immediate enrollment in Health Insurance• Dental Insurance•...

  • Finance Support Specialist

    2 months ago

    Oakland, California, United States Society St. Vincent De Paul Alameda Full time

    Job OverviewPosition Title: Part-Time Finance Support SpecialistReports to: Director of AdministrationWork Schedule: 15 hours per weekStatus: Part-Time, Non-ExemptCompensation: $20-$22 per hourThe Part-Time Finance Support Specialist will play a crucial role in assisting the finance department with daily accounting operations. This position entails managing...

  • Administrative Support Specialist

    1 day ago

    Oakland, California, United States Scion Staffing Full time

    Administrative Support Specialist - Oakland Community EnhancementAt Scion Nonprofit Staffing, we are dedicated to providing exceptional staffing and executive search services to nonprofit organizations. We are currently seeking an experienced Administrative Support Specialist to join our team and support the CEO in all aspects of administration.About the...

  • Radiologic Technologist

    1 week ago

    Oakland, California, United States Talent Software Services Full time

    Job Summary:We are seeking a highly skilled Radiologic Technologist to join our team at Talent Software Services. As a Mammography Specialist, you will be responsible for performing high-quality mammography exams and providing exceptional patient care.Key Responsibilities:• Perform mammography exams using state-of-the-art equipment• Maintain accurate and...

  • Office Support Specialist

    4 weeks ago

    Oakland, California, United States Software Guidance and Assistance, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Associate to provide administrative support to our healthcare clients in Oakland, CA. As an Office Associate, you will be responsible for providing secretarial and clerical support to a department, including preparing clinic charts, reviewing and processing incoming referrals, and...

  • Software Quality Assurance Manager

    3 days ago

    Oakland, California, United States Abbott Laboratories company Full time

    Job SummaryAbbott Laboratories is seeking a highly skilled Software Quality Assurance Manager to join our team. As a key member of our organization, you will be responsible for ensuring the quality of our software products and systems.Key ResponsibilitiesProvide assurance that product software and computerized systems used in the support of the Quality...

  • IT Support Specialist

    1 week ago

    Oakland, California, United States Insight Global Full time

    Job OverviewAs a Technology Support Analyst at Insight Global, you will play a critical role in providing technical assistance to our clients. Your primary responsibility will be to troubleshoot and resolve hardware and software issues, ensuring seamless operation of our systems.Identify and resolve technical problems with desktop hardware, printers, and...

  • IT Support Specialist

    1 week ago

    Oakland, United States Insight Global Full time

    Job DescriptionJob DescriptionPosition SummaryThe Technology Support Analyst will work with local and remote IT support teams. The Technology support Analyst maintains all desktop hardware, printers, and desktop software. The Technical Support Analyst's responsibilities will be to provide computer support for the printers, desktop hardware and other PC...

  • IT Support Specialist

    2 weeks ago

    Oakland, California, United States La Clinica de La Raza Full time

    Job Title: IT Help Desk TechnicianLa Clinica de La Raza is a community-based health center committed to providing culturally appropriate, high-quality, and accessible health care to the diverse communities of the San Francisco Bay Area.Job Summary:We are seeking an IT Help Desk Technician to provide technical support and troubleshooting for software...

  • IT Support Specialist

    7 days ago

    Oakland, California, United States Insight Global Full time

    Job SummaryThe Technology Support Analyst will work with local and remote IT support teams to maintain all desktop hardware, printers, and desktop software. This role requires excellent communication skills and the ability to work in a fast-paced team environment.Key Responsibilities- Provide computer support for printers, desktop hardware, and other PC...

  • IT Support Specialist

    7 days ago

    Oakland, California, United States Insight Global Full time

    Job DescriptionPosition SummaryThe Technology Support Analyst will work with local and remote IT support teams. The Technology support Analyst maintains all desktop hardware, printers, and desktop software. The Technical Support Analyst's responsibilities will be to provide computer support for the printers, desktop hardware and other PC applications....

  • Family Support Specialist

    2 weeks ago

    Oakland, California, United States Mental Health Assn of Alameda County Full time

    Job Title: Family Support SpecialistWe are seeking a highly motivated and compassionate Family Support Specialist to join our team at the Mental Health Association of Alameda County. As a Family Support Specialist, you will work closely with families and caregivers of children and young adults with mental health and special education needs.Job Summary:The...

  • Family Support Specialist

    1 week ago

    Oakland, California, United States Mental Health Assn of Alameda County Full time

    Job Title: Family Support SpecialistWe are seeking a highly motivated and experienced Family Support Specialist to join our team at the Mental Health Association of Alameda County. As a Family Support Specialist, you will work closely with families and caregivers to provide support and guidance in navigating the mental health and special education...

  • Administrative Support Specialist

    2 weeks ago

    Oakland, California, United States County of Alameda Full time

    Job Title: Administrative Specialist IIUnder the direction of a higher-level administrative specialist, the Administrative Specialist II provides professional-level administrative support to County departments and agencies. This role involves planning and conducting administrative, operational, and organizational studies, as well as facilitating the...

  • Family Support Specialist

    2 weeks ago

    Oakland, California, United States Mental Health Assn of Alameda County Full time

    Join Our Team as a Family Support SpecialistWe are seeking a compassionate and experienced Family Support Specialist to join our team at the Mental Health Association of Alameda County. As a Family Support Specialist, you will work closely with families and caregivers to provide support and guidance in navigating the Alameda County Behavioral Health...

Software Support Specialist

5 months ago

Oakland, United States TOPCON Full time

For over 90 years, Topcon's vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients' health and quality of life.

We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button.

By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society's most pressing challenges. If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.

At Topcon Healthcare, we don't wait for the future. We invent it. Join us.

Learn more about working with us at topconcareers.com

We are seeking a highly skilled and customer-focused Software Support Specialist to join our dynamic team The successful candidate will play a crucial role in providing technical assistance to our customers, resolving issues, and ensuring a smooth experience with our products and services. If you are passionate about technology, have excellent problem-solving skills, and enjoy helping customers, we want to hear from you.

This role is 100% onsite and based out of our headquarters in Oakland, NJ.

Job Responsibilities

  • Provide technical support to clients via various communication channels such as phone, email, and chat.
  • Diagnose and troubleshoot HL7 and DICOM integration and interoperability issues.
  • Analyze Logs
  • Document and track client issues and resolutions using a ticketing system.
  • Develop and maintain technical documentation, knowledge base articles, and troubleshooting guides.
  • Conduct training sessions for clients and internal staff on HL7 and DICOM standards and best practices.
  • Stay updated on industry trends and advancements in HL7 and DICOM standards and technologies.
You will be expected to provide on-call support on a rotational basis to address urgent client issues outside of regular business hours.

Job Requirements:
  • Proven experience working as a Software Support Specialist
  • Strong interpersonal skills with a customer-focused approach
  • Experience with troubleshooting tools and techniques
  • Excellent problem-solving skills and attention to detail.
  • Javascript Knowledge
  • XML Syntax
  • Dicom Protocol
  • SQL Database
  • Microsoft Azure
  • Linux OS
  • Familiarity with healthcare IT systems such as Electronic Health Record (EHR) systems, Picture Archiving and Communication Systems (PACS)
  • Strong understanding of networking principles and protocols (TCP/IP, HTTP, HTTPS).
  • Windows Networking , IIS
  • Effective communication skills with the ability to convey technical concepts to non-technical audiences.
  • Ability to work independently and collaboratively in a fast-paced environment.


Base Pay:

Expected Base Pay Range: $70,000 to $75,000 Annualized.

The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.

Benefits*:

Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.

Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant's sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.

*Topcon time off policies can vary between roles which are exempt or non-exempt. For hourly ("non-exempt") employees, we offer personal paid time off which accrues in accordance with local standards. For salaried ("exempt") employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.

EEO Statement:

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.