MSP Technical Support Engineer

1 month ago

Savannah, United States Imperium Data Full time

Imperium Data Consulting is working with a client looking to add a Tier 1-2 MSP Technical Support Engineer to their team. This position offers a very competitive base salary, generous incentives, a comprehensive benefits package, and PTO. This is a full-time, work-from-home position. This position does require travel to client sites roughly 50% of the time and mileage is covered. It offers the chance to work with cutting-edge technology.

About the job

Responsible for performing a wide array for IT related tasks including mobile device configuration, network monitoring/troubleshooting, active directory administration, workstation implementation, computer imaging and set-up, and more. Work within a team to actively implement, maintain, and troubleshoot various devices and technologies for a wide-ranging client base spanning multiple industries.

Primary Responsibilities (but not limited to):

Purchase, configuration, and installation of Windows and Mac based computers.

Perform daily system monitoring for integrity of services and hardware.

Perform change requests for various services and systems.

Research technology trends and identify areas of improvement for client systems.

Interface directly with clients to troubleshoot and resolve issues via remote support.

Maintain and install network equipment such as routers, switches, and access points.

Document all tasks and procedures as well as necessary client system information.

Administer and manage Microsoft 365 tenant settings, including user accounts, licenses, security settings, and compliance features.

Implement and maintain security best practices across all Microsoft 365 services, including data loss prevention (DLP), threat protection, and multi-factor authentication (MFA). Support and maintain compliance to Cybersecurity Maturity Model Certification (CMMC) requirements.

Top things the client would like to see in experience:

  • MSP experience, highly preferred
  • Good well-rounded experience (tier 2 help desk, active directory, security, desktop support, etc.)
  • Someone who loves IT and wants to learn
  • Needs to work with minimal supervision

Ideal years of experience: 1+ years in IT

Other qualifications (Nice to have):

Previous experience with Mac, Windows, and Windows Server operating systems.

Base knowledge of NIST Cybersecurity Framework.

Base experience with HIPPA, SEC and PCI compliance.

Certifications such as Network+, A+, CCNA, highly desired.

Familiarity with PSA and RMM systems.

Imperium Data is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

  • MSP Technical Support Engineer

    3 months ago

    Savannah, United States Imperium Data Full time

    Imperium Data Consulting is working with a client looking to add a Tier 1-2 MSP Technical Support Engineer to their team. This position offers a very competitive base salary, generous incentives, a comprehensive benefits package, and PTO. This is a full-time, work-from-home position. This position does require travel to client sites roughly 50% of the time...

  • MSP Technical Support Engineer

    3 months ago

    Savannah, United States Imperium Data Full time

    Imperium Data Consulting is working with a client looking to add a Tier 1-2 MSP Technical Support Engineer to their team. This position offers a very competitive base salary, generous incentives, a comprehensive benefits package, and PTO. This is a full-time, work-from-home position. This position does require travel to client sites roughly 50% of the time...

  • MSP Technical Support Engineer- Healthcare Experience

    4 weeks ago

    Savannah, United States Imperium Data Full time

    Imperium Data Consulting is working with a client looking to add a Tier 2 MSP Technical Support Engineer to their team. This position offers a very competitive base salary, generous incentives, a comprehensive benefits package, and PTO. This is a full-time, work-from-home position, however, this position does require travel to client sites roughly 50% of the...

  • MSP Technical Support Engineer- Healthcare Experience

    2 months ago

    Savannah, United States Imperium Data Full time

    Imperium Data Consulting is working with a client looking to add a Tier 2 MSP Technical Support Engineer to their team. This position offers a very competitive base salary, generous incentives, a comprehensive benefits package, and PTO. This is a full-time, work-from-home position, however, this position does require travel to client sites roughly 50% of the...

  • MSP Technical Support Engineer- Healthcare Experience

    2 months ago

    Savannah, United States Imperium Data Full time

    Imperium Data Consulting is working with a client looking to add a Tier 2 MSP Technical Support Engineer to their team. This position offers a very competitive base salary, generous incentives, a comprehensive benefits package, and PTO. This is a full-time, work-from-home position, however, this position does require travel to client sites roughly 50% of the...

  • MSP Tier 2 Engineer

    3 weeks ago

    Savannah, United States Imperium Data Full time

    Imperium Data is working with a client looking to add a Tier 1-2 MSP Technical Support Engineer to their team. This position offers a very competitive base salary, generous incentives, a comprehensive benefits package, and PTO. This is a full-time, work-from-home position. This position does require travel to client sites roughly 50% of the time and mileage...

  • MSP Tier 2 Engineer

    5 days ago

    Savannah, United States Imperium Data Full time

    Imperium Data is working with a client looking to add a Tier 1-2 MSP Technical Support Engineer to their team. This position offers a very competitive base salary, generous incentives, a comprehensive benefits package, and PTO. This is a full-time, work-from-home position. This position does require travel to client sites roughly 50% of the time and mileage...

  • MSP Program Specialist

    3 weeks ago

    Savannah, United States Workspend Inc. Full time

    Company Overview:Workspend is a leading global provider of contingent workforce management solutions for Fortune 500/Global 2000 clients. Workspend is one of the fastest growing companies in the industry and currently supports over 40 clients to manage their temporary workforce and total talent solutions. Workspend is an innovative company and we are using...

  • Managed Services Technical Support Specialist

    2 weeks ago

    Savannah, Georgia, United States Imperium Data Full time

    Company: Imperium Data ConsultingPosition: Managed Services Technical Support Specialist (Tier 1-2)Overview:We are seeking skilled individuals to become part of our vibrant team as a Managed Services Technical Support Specialist. This full-time remote role provides a competitive salary, comprehensive benefits, and the chance to engage with advanced...

  • Electrical Engineer 3

    3 months ago

    Savannah, United States Gulfstream Full time

    Electrical Engineer 3 (Technical Specialist I) Service Engineering in GAC SavannahUnique Skills:The following unique skills are required:1. A fundamental understanding of aircraft design and construction principles.2. The ability to effectively work with and support a multi-discipline team of engineers, mechanics, technicians, Quality Control, upper...

  • Technical Sales and Field Service Engineer

    2 months ago

    Savannah, United States CaptiveAire Full time

    Company Profile:CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.CaptiveAire maintains a network of...

  • Healthcare IT Support Specialist

    2 weeks ago

    Savannah, Georgia, United States Imperium Data Full time

    Company OverviewImperium Data Consulting is seeking a dedicated Tier 2 Technical Support Engineer with a focus on healthcare technology to enhance our client services. This role provides a competitive salary, attractive incentives, a comprehensive benefits package, and paid time off. This is a full-time remote position, with travel to client locations...

  • Flight Test Engineer Technical Specialist III

    2 months ago

    Savannah, United States Gulfstream Full time

    Flight Test Engineer Technical Specialist III in GAC Savannah Unique Skills: This position requires a self-motivated engineer to fulfill responsibilities including analysis of flight test data, conducting on-aircraft flight testing, and strong technical writing competence. The ideal candidate will possess a solid technical foundation in an engineering...

  • Flight Test Engineer Technical Specialist I

    1 month ago

    Savannah, Georgia, United States Gulfstream Aerospace Corporation Full time

    Flight Test Engineer Technical Specialist I in GAC SavannahUnique Skills:This position requires a self-motivated engineer to fulfill responsibilities including analysis of flight test data, conducting on-aircraft flight testing, and strong technical writing competence. The ideal candidate will possess a solid technical foundation in an engineering...

  • Healthcare IT Support Specialist

    2 weeks ago

    Savannah, Georgia, United States Imperium Data Full time

    Company OverviewImperium Data Consulting is seeking a skilled Tier 2 Technical Support Engineer with a focus on healthcare technology. This role offers a competitive salary, attractive incentives, a comprehensive benefits package, and paid time off. This is a full-time remote position, requiring travel to client locations approximately 50% of the time, with...

  • ERP Technical Solutions Engineer

    2 days ago

    Savannah, Georgia, United States MacroSource LLC Full time

    About the RoleWe are seeking a highly skilled ERP Technical Solutions Engineer to join our team at MacroSource LLC. As an ERP Technical Solutions Engineer, you will play a pivotal role in designing, developing, and supporting our ERP application, encompassing packaged and custom solutions.Key ResponsibilitiesDesign and Development:Design, develop, configure,...

  • Technical Sales and Field Service Engineer

    2 months ago

    Savannah, United States CaptiveAire Full time

    Company Profile: CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times. CaptiveAire maintains a network...

  • Technical Support Analyst

    7 days ago

    Savannah, United States United Fiber Full time

    United Fiber in Savannah, MO is looking to hire a full-time Technical Support Analyst. Are you an exceptional problem-solver? Would you like to work for a company that will value your contributions? If so, please read on! This IT position earns a competitive wage of $28.00/hour. We provide fantastic benefits, including health, dental, vision, life insurance,...

  • Technical Support Analyst

    1 week ago

    Savannah, United States United Fiber Full time

    Job DescriptionJob DescriptionUnited Fiber in Savannah, MO is looking to hire a full-time Technical Support Analyst. Are you an exceptional problem-solver? Would you like to work for a company that will value your contributions? If so, please read on!This IT position earns a competitive wage of $28.00/hour. We provide fantastic benefits, including health,...

  • Technical Support Analyst

    2 weeks ago

    Savannah, Georgia, United States Hire IT People Inc Full time

    Job OverviewPosition: Desktop Support SpecialistLocation: OnsiteContract Duration: 12 monthsRole Summary:The Desktop Support Specialist will be responsible for the imaging, deployment, and technical assistance of laptops, desktops, and peripherals for both in-house and remote users. This role involves configuring and supporting desktop applications while...