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Case Manager, Triage
3 weeks ago
SUMMARY Provide intensive case management services to single adults residing at the Emergency Triage Center in Worcester. Provide service needs assessment and work with each client to develop an Individual Self-sufficiency Plan with the primary goal of enhanced self-sufficiency and a move to a more stable housing outcome. Why Work for SMOC? Flexible schedule, work/life balance and a 35-hour work week. Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment. Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer. Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer EyeMed Vision Insurance 403(B) Retirement Plan with a company match on day one. Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability. Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. PRIMARY RESPONSIBILITIES Provide intensive case management assessment to individuals facing housing crisis who seek services at the assessment center. Complete all required paperwork and gather all necessary documentation needed to finalize an accurate emergency housing and service needs assessment. Ensure compliance with contracts, company policy & procedure and other governing documents. Serve as organizational liaison to other social service providers, SMOC housing staff or municipal officials Thoroughly document the initial service need for each client focusing on the following nine areas of concern: Health, Housing, Substance Abuse, Mental Health, Employment, Legal, Benefits, and Domestic Violence. Provide initial program orientation to clients with the goal of assisting them in transitioning to enhanced self-sufficiency and more independent housing. Uphold confidentiality, set limits, and monitor adherence to program rules and regulations including the good neighbor policy. Maintain accurate and timely case notes, updated service plans. Assist individuals in arranging appointments and transportation. Provide transportation as needed. Engage all clients by understanding and addressing their needs whether within or outside the scope of work. Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas. Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements. Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures. Other duties as assigned. KNOWLEDGE AND SKILL REQUIREMENTS Bachelor’s Degree or a minimum of three years experience in Human Services or related field. CADAC certification is preferred Sensitivity to low-income individuals of diverse backgrounds. Ability to work well as a member of a dynamic team. Assessment, advocacy and case management skills. Reliable transportation, valid Massachusetts driver’s license and ability to meet insurance requirements. Bi-lingual preferred. ORGANIZATIONAL RELATIONSHIP Directly reports to Triage Services Manager. Direct reports of this position are none. PHYSICAL REQUIREMENTS Ability to drive WORKING CONDITIONS Travel to various MA locations will be required. As part of the responsibilities of this position, the Triage Case Manager will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required. We are an equal opportunity employer committed to diversity in the workplace. Sunday - Thursday 9:00am - 5:00pm 35 hours per week
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Case Manager, Triage
4 weeks ago
Worcester, United States South Middlesex Opportu Full timeJob DescriptionJob DescriptionSUMMARYProvide intensive case management services to single adults residing at the Emergency Triage Center in Worcester. Provide service needs assessment and work with each client to develop an Individual Self-sufficiency Plan with the primary goal of enhanced self-sufficiency and a move to a more stable housing outcome.Why Work...
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Triage Case Management Specialist
1 week ago
Worcester, Massachusetts, United States South Middlesex Opportunity Council Full timePOSITION SUMMARYThe Triage Case Management Specialist is responsible for delivering comprehensive case management services to individuals experiencing housing instability at the Emergency Triage Center. This role involves conducting thorough assessments of service needs and collaborating with clients to create personalized Self-sufficiency Plans aimed at...
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Triage Case Management Specialist
1 week ago
Worcester, Massachusetts, United States South Middlesex Opportu Full timeJob OverviewPOSITION SUMMARYThe Triage Case Management Specialist will deliver comprehensive case management services to individuals experiencing housing instability at the Emergency Triage Center. The primary focus will be on assessing service needs and collaborating with clients to formulate an Individual Self-sufficiency Plan aimed at promoting...
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Triage Case Management Specialist
4 days ago
Worcester, Massachusetts, United States South Middlesex Opportu Full timeJob OverviewPOSITION SUMMARYThe Triage Case Management Specialist is responsible for delivering comprehensive case management services to individuals experiencing housing instability at the Emergency Triage Center. This role involves conducting thorough assessments of service needs and collaborating with clients to create personalized Self-sufficiency Plans...
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Triage Case Management Specialist
1 week ago
Worcester, Massachusetts, United States South Middlesex Opportunity Council Full timeSUMMARYThe role involves delivering comprehensive case management services to individuals residing at the Emergency Triage Center. The primary focus is to assess service needs and collaborate with clients to create a personalized Self-sufficiency Plan aimed at achieving greater independence and stable housing solutions.Why Choose South Middlesex Opportunity...
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Triage Case Coordinator
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Worcester, Massachusetts, United States South Middlesex Opportu Full timeJob OverviewPOSITION SUMMARYThe Triage Case Coordinator is responsible for delivering comprehensive case management services to individuals experiencing housing instability. This role involves conducting thorough assessments of service needs and collaborating with clients to create personalized Self-sufficiency Plans aimed at promoting greater independence...
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RRH Case Manager
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Worcester, United States South Middlesex Opportu Full timeJob DescriptionJob DescriptionSUMMARYThe RRH case manager will be responsible for completing RRH applications to request funding for various needs for the clients that SMOC serves. There will be a concentration in working with sheltered and unsheltered individuals. Provide intensive case management services to single adults residing at the Emergency Triage...
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