Firm Administrative Assistant

3 weeks ago

Fayetteville, United States Frost Full time

Join Frost, where our Administrative Assistants are the backbone of our CPA practice, ensuring seamless operations and exceptional client service. As an Administrative Assistant II, you'll step into a dynamic role where your contributions directly impact our clients and the success of our team.

Your Key Responsibilities:

  • Be the Client Liaison: Engage with both new and existing clients, offering impeccable communication and support, setting the standard for client service excellence.
  • Technical Wiz - Being able to take information provided and create a professional and efficient presentation in Word, Excel, or Powerpoint.
  • Organizational Guru: Take charge of document management, ensuring everything is meticulously organized, scanned, and stored for easy access and retrieval.
  • Deadline Dynamo: Manage due dates and ensure timely delivery of deliverables, demonstrating your commitment to efficiency and reliability.
  • Administrative Ace: Handle a variety of administrative tasks with finesse, from managing phone calls and deliveries to maintaining mail systems and office supplies.
  • FedEx Maestro: Oversee FedEx administration, managing accounts, coordinating pickups, and ensuring smooth delivery processes.
  • Team Player Extraordinaire: Support your colleagues and other Frost locations as needed, contributing to a collaborative and cohesive work environment.
  • Reporting Pro: Maintain and submit internal reports on a weekly basis, showcasing your attention to detail and dedication to keeping things on track.
  • Champion of Professionalism: Uphold the highest standards of professionalism and client confidentiality in all interactions and tasks.
  • Efficiency Expert: Continuously optimize workflows and resources to enhance efficiency and client satisfaction, making a tangible impact on our operations.
  • Ambassador of Comfort: Create a welcoming office environment, ensuring spaces are organized, clutter-free, and stocked with essentials for the comfort of clients and colleagues alike.
Qualifications:
  • Experience: Bring at least 3 years of administrative assistant experience, demonstrating your ability to thrive in a fast-paced environment.
  • Education: Hold a High School Diploma or equivalent qualification, showcasing your foundational knowledge and commitment to learning.
  • Preferred Experience: While experience in Public Accounting is preferred, it's not required. We value diverse backgrounds and are open to candidates with relevant experience in other industries.
  • Tech Savvy: Possess a thorough understanding of the Microsoft Office Suite (including Word, Outlook, and Excel) and Adobe Acrobat, essential tools for success in this role.
  • On-Site Presence: Be ready to work on-site, immersing yourself in the collaborative culture and dynamic atmosphere of our office.
  • Join us at Frost, where your expertise and passion for excellence will make a real difference in our clients' lives and our firm's success.
Frost, PLLC's policy is not to accept unsolicited referrals or resumes from any source that does not have a signed vendor agreement and directly from employees and candidates.
  • Frost, PLLC will not consider unsolicited referrals and/or resumes from vendors who do not have a signed vendor agreement with Frost, PLLC. (e.g. search firms, staffing agencies, fee-based referral services, and recruiting agencies.)
  • Any resume or CV submitted to any employee of Frost PLLC without having a signed vendor agreement - within the last year - in place will be considered the property of Frost, PLLC and its affiliates.
  • To be duly considered for a vendor agreement with Frost, PLLC, all formal requests must be exclusively submitted to hr@frostpllc.com. Any communication through alternative channels shall be deemed invalid for consideration.

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