Account Manager

2 weeks ago

Clinton Twp, United States RECARO Automotive North America, Inc. Full time

Job Summary

The Account Manager will manage sales and commercial activity for RECARO's OEM business. The position is responsible for sales growth, customer relationship management, and commercial negotiations for RECARO's business on identified programs. We're looking for a Hands-on, passionate individual who takes personal responsibility for their performance and business results. Demonstrates strong sense of urgency about solving problems and identifying opportunities.

Essential Duties and Responsibilities

  • Develop strong customer and peer relationships that deliver value to the company and provide for increased confidence/desire to work with RECARO.
  • Initiates, develops, and grows customer relationships with Purchasing, Engineering, and Program Execution personnel, paving the way for optimal and efficient commercial negotiations.
  • Works with cross-functional Program SDT (Engineering, Finance, Program Management, to investigate and develop product plan and recoveries.
  • Identify, target, and acquire new business opportunities that support growth and profitability commitments.
  • Drive competitiveness and financial improvement with challenges to cost data provided (design, material, capital, tooling, and start-up).
  • Negotiate with customer for pricing and recovery that provide favorable impact on financial metrics
  • Complete customer breakdown forms and commercial documentation to support program timing and financial commitments.
  • Works with RECARO Operations Team to investigate, resolve and develop strategies, needed to negotiate a fair and reasonable commercial recovery (obsolescence, mix changes, increased demand over CPV, scrap etc.) on behalf of RECARO.
  • Develops and maintains an updated and accurate price file, including program info, part pricing and various inputs that affect pricing (engineering changes, LTA, indexing, commercial givebacks, etc).
  • Develops and maintains an updated and accurate "open commercial issues list" that can be shared, sorted, presented for the appropriate audience (internal or external).
  • Resolves items on the "open commercial issues list" in a timely manner.
  • Responsible to understand and to fill out appropriate customer documents.
  • Responsible to ensure Purchase Orders are updated in a timely and accurate manner, upon resolution of commercial negotiation with the customer.
  • Possesses strong commercial, technical and business acumen to drive well-informed program decisions in a timely manner, even when data is limited.
  • Work as part of a team to share best practices and help the company achieve its goals.
  • Be a constant advocate for the user: willing to ask questions of various stakeholders to make sure final product meets the user's needs.

Additional Responsibilities

  • Contacts parties involved in sales transaction and advise clients on how to perform duties relative to the contract.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Four-year college degree in Business, Finance or Engineering. MBA candidates will be preferred
  • 7-10 years' experience in Account or Commercial Management (Costing, Finance, Sales, Program Management).
  • Cost Estimating Experience is a plus
  • Ability to communicate with all levels within the organization.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Proficient in MS-Office software (Word, Excel, PowerPoint).
  • Skills in usage CRM systems (HubSpot), SAP/Plex and office software systems.
  • Technical capable in learning and applying product knowledge.
  • Proven excellence in customer relationship and financial skills.
  • Cross-product knowledge (Trim, Foam, Metals, Plastics, JIT) is desirable.
  • Automotive/OEM Sales experience is preferred.
  • Demonstrated track record of strong teamwork.
  • Excellent communication skills and creativity are critical.
  • Ability to juggle multiple projects with tight deadlines.
  • Regional travel ~25-30%.

Time Management Skills

Ability to organize and manage multiple priorities. Attention to detail very important.

Communication Skills

Strong verbal and written communication skills. Position requires contact with clients, buyer and sellers, commercial companies, and management companies. The expectation is that this individual will always act and communicate in a professional manner.

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