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Print Server Administrator
1 month ago
Job Title: Print Server Administrator
Location: Glen Allen, VA
Duration: 12 months
Will travel be required for this position? If so, how often?
Yes, successful candidate will travel between Innsbrook and Downtown Richmond.
Job Duties and Required Skills:
Operate and maintain the end-user device configuration management portion of the network printer infrastructure, consisting of loading appropriate device drivers, adding, deleting, and modifying set-up to ensure operation of end-user devices
Identify, create, configure, and manage current network print queues as necessary to include setup and testing of all print devices to include printers, copiers, multifunctional devices, and any other device requiring management through the print server infrastructure
Monitor and actively respond to assigned service request tickets
3-5 year experience with Windows Server Print Queue Management (Active Directory Printing)
HP management applications (WebJetAdmin, HP Access Control Secure Pull Print, HP Advance, & HP Security Manager)
OpenText Output Server management (printing, paging, outbound faxing, etc.)
OpenText Fax2mail (Faxing)
Additional Qualifications and Skills
High Attention to detail, Ability to multitask
Comfortable with command line interface, Knowledge of Unix/Linux helpful.
Ability to pick up 3rd party software quickly
Ability to troubleshoot and resolve server/application issues
Ability to remotely diagnose printer & print server issues
Customer Service orientation, Ability to interface with various departments and customer groups
Knowledge of SAP/Mainframe helpful
Knowledge of Microsoft Office applications
IT Support background preferred
Flexible to change