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Director, Inside Sales

1 month ago

Phoenix, United States Paychex Full time

Overview

The Director of Inside Sales is responsible for scaled revenue generation while providing thought leadership for the broader Paychex growth strategy. This newly created position serves as the overall leader, setting the strategy and operating model for Inside Sales within a specified Paychex Sales business unit. This position will have accountability for monthly, quarterly, and annual targets, while managing cross-functional relationships and cultivating an inclusive culture for high performing teams. This is an ideal position for a passionate Inside Sales expert with high EQ who will build this new organization into a scalable, consistent model engaging sales leaders to achieve an aligned go-to-market strategy for maximum coverage, growth and return. This is a senior-level role that will have strong leadership experience in managing teams and delivering results while leading the organization through change.

Responsibilities

  • Lead and create a new Inside Sales organization from the ground up along with developing and executing an organizational strategy that effectively covers customer segments aligned to the go-to-market design.

  • Continuously define and refine the key sales processes that can be consistently operationalized and create a clear execution plan that allows the company to exceed business targets and scale.

  • Collaborate with other sales leaders to develop a comprehensive sales coverage approach that provides the right levels of support to our customers and prospects.

  • Participate in territory planning, account segmentation and allocation to maximize sales resources.

  • Define and optimize metrics, measures, and data infrastructure in partnership with the Finance team.

  • Proactively leverages and adapts new technology in the selling motion.

  • Responsible for the development of an effective process for the recruitment, selection and on-boarding of new Inside Sales team members.

  • Drive and inspect operational processes and compliance with key sales tools to document the sales process, the forecast, lead dispositioning, activities with strong data integrity.

  • Accountable to overall performance management and employee development program for Inside Sales.

  • Provide leadership for the day-to-day operations of Inside Sales to execute the charter, achieve key performance indicators while maintaining alignment on the company’s longer-term strategic goals.

  • Provide direction and leadership to direct line resources while also providing guidance to dotted line functions to operate as an integrated go-to-market inside function.

  • Collaborate with support functions in Sales Strategy and Human Resources to develop plans for onboarding new sales talent and continuously stay refreshed on Inside Sales solutions, industry knowledge, and relatable skills.

Qualifications

  • Bachelor's Degree in Business, Marketing, Finance, or related field - Preferred

  • Master's Degree in Business, Marketing, Finance, or related field - Preferred

  • 10+ years of experience in In people leadership with at least 5+ as leader of leaders. Demonstrated change management and people development skills.

  • 10+ years of experience in In diversified roles in highly analytical, strategic, growth roles.

  • 3 years of experience in Inside Sales leadership roles.

  • Prior experience with building new teams from the ground up and organizational change management.

  • Prior experience with HCM technology sales.

  • Prior experience with small/medium B2B model.

  • Demonstrates analytical skills.

  • Excellent collaboration and team building skills.

  • Possesses a high degree of initiative.

  • Strong verbal communication and listening skills.