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Clinic Care Coordinator

3 months ago

Albany, United States Samaritan Health Services Full time
  • JOB SUMMARY/PURPOSE
    • Functions to serve as an advocate, educator and coordinator of services for at-risk patients.
  • DEPARTMENT DESCRIPTION
    • The Hematology & Oncology teams at Samaritan Health Services specialize in diagnosing and treating adult cancer patients using chemotherapy, hormonal therapy and biological therapy as well as treating a range of hematologic conditions. We educate patients about their illness, the treatment options and provide supportive care during treatment and into survivorship.
  • EXPERIENCE/EDUCATION/QUALIFICATIONS
    • High school diploma or equivalent required.
    • One (1) of the following required:
      • Bachelor's degree in a health related field and one (1) year experience in a healthcare setting.
      • Associate's degree or successful completion of a technical program, plus a Registered or Certified Medical Assistant (RMA or CMA) and two (2) years experience in a healthcare setting.
      • Three (3) years experience in a healthcare setting and two (2) years professional customer service experience.
    • Certification or Registration as a Medical Assistant (RMA or CMA) preferred.
    • Experience in the following preferred:
      • Outpatient, ambulatory care and/or community healthcare.
      • Care coordination.
      • A primary care related setting.
      • Chronic conditions.
      • Electronic medical information systems.
    • Bilingual preferred.
  • KNOWLEDGE/SKILLS/ABILITIES
    • Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
    • Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
    • Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.
    • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
    • Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
    • Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
  • PHYSICAL DEMANDS
    • Rarely
      (1 - 10% of the time)

      Occasionally
      (11 - 33% of the time)

      Frequently
      (34 - 66% of the time)

      Continually
      (67 - 100% of the time)

      WALK - INCLINE

      LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

      LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

      LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

      CARRY 1-handed, 0 - 20 pounds

      CARRY 2-handed, 0 - 20 pounds

      SQUAT Repetitive

      SQUAT Static (hold >30 sec)

      PUSH (0-20 pounds force)

      PULL (0-20 pounds force)

      STAND

      CLIMB - STAIRS

      KNEEL (on knees)

      REACH - Upward

      SIT

      WALK - LEVEL SURFACE

      BEND FORWARD at waist

      ROTATE TRUNK Sitting

      ROTATE TRUNK Standing

      REACH - Forward

      MANUAL DEXTERITY Hands/wrists

      FINGER DEXTERITY

      PINCH Fingers

      GRASP Hand/Fist