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Sales Support Coordinator

1 month ago

Rochester, United States Global Channel Management Full time

About the job Sales Support Coordinator

Sales Support Coordinator needs 1-2 years experience in customer-facing role through either customer or service or sales role

Sales Support Coordinator requires:

  • 1-2 years experience in customer-facing role through either customer or service or sales role
  • Ability to multi-task and manage multiple conflicting priorities
  • Ability to maintain composure through stressful situations
  • Proficient in Microsoft applications
  • Excellent written and oral communication skills required.
Sales Support Coordinator duties:
  • Support projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts, enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit
  • Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts
  • Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts
  • Create and monitor strategic reporting to support the sales organization