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Support Coordinator

2 months ago

Rochester, United States Global Channel Management, Inc Full time

Support Coordinator needs 12 years experience in customerfacing role through either customer or service or sales role

Support Coordinator requires:

12 years experience in customerfacing role through either customer or service or sales role

Ability to multitask and manage multiple conflicting priorities

Ability to maintain composure through stressful situations

Proficient in Microsoft applications

Excellent written and oral communication skills required.

Support Coordinator duties:

Support projects such as product allocation management analytical reporting of initiatives regarding strategic white glove accounts enhanced visibility to shipment status and logistic updates for franchise equipment units in transit

Provide superior customer service to both internal and external customers with a special focus on highvulnerability accounts

Strategically align with the team to enhance the customer experience with dedicated attention to highvulnerability accounts

Create and monitor strategic reporting to support the sales organization

Remote Work :

No