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Front Desk

4 months ago

Miami, United States Rumble Boxing Full time
POSITION: The purpose of the Front Desk / Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Associate also assists with retaining and providing exceptional customer service to current members. Boutique fitness knowledge or experience is preferred, but not required. This position is part-time position that requires availability to work a rotating shift.

REQUIREMENTS:

• Excellent sales, communication, and customer service skills required

• Warm welcoming and engaging personality

• Ability to build strong customer relationships

• Goal-oriented with an ability to achieve sales in memberships, retail, and private training

• Self-motivated and takes initiate

• Ability to learn and use the ClubReady software system

• Must be fluent in English and have excellent communication skills via in person, phone and email

• Strong organizational and multi-tasking skills

• Must be able to work under pressure and meet tight deadlines

• Must have proficient computer skills

• High school diploma or equivalent required

• Authorization to work in the United States required

RESPONSIBILITIES:

• Execute sales process of lead generation, follow up, and close

• Conduct tours of the facility while establishing a relationship and targeting individual's goals and needs

• Maintain acceptable level of personal sales production

• Emphasize and enforce objectives of the club as a fitness and wellness provider

• Present available services to current or prospective members

• Book quality appointments to achieve monthly sales quota

• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club

• Assumes responsibility for developing selling skills

• Process accurate cash and credit card transactions

• Follow up & follow through activities with prospective clients

• Input inventory for retail clothing and other items

• Attend and complete all relative training programs

• Take pictures for social media platforms

• Light cleaning of the retail area, studio, and restrooms

• Other duties as assigned

PERKS:

• Huge opportunities for growth within the studios including additional sales and management positions

• Rumble Membership

- Access to our 10+ partner discounts

- Discounted Rumble Boxing merch

Company Overview:

Rumble is a Premium Indoor Boxing™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment. We are an inclusive, inspiring, low-impact/high-intensity boxing experience for all ages and body types. No matter where you are in your fitness journey, Rumble will elevate your fitness.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.