Business Development Manager, TC&E
2 weeks ago
Title Clearing & Escrow, LLC (TC&E) is a national title company based in Tulsa, Oklahoma. TC&E was founded in 2013 by CEO Dax Junker and his brother Dennis, who currently serves as Executive Vice President. TC&E’s mission is to seamlessly deliver cost-effective title products and curative services nationwide throughout the mortgage lifecycle. Whether clients are requesting services for due diligence, securitization, assignment of mortgage processing, curative, default or loss mitigation, we provide quick resolutions for difficult issues.
In 2019, TC&E became part of The Fay Group and its affiliate companies, which offer, insurance, business purpose lending, property management renovations, real estate brokerage services and more to homeowners and investors nationwide. TC&E is seeking highly-experienced, well-rounded professionals who strive for success and recognition in a fast-paced environment that offers increasing opportunities for professional growth.
Come join us on our journey to serve our customers and be the leader in our industry We are currently looking for a Business Development Manager to join our team
Reporting to the Senior Vice President, Business Development, this position is responsible for driving business growth and expanding market presence to create additional revenue opportunities for the organization. The Business Development Manager will source and develop new business opportunities, build and maintain client relationships, manage internal referrals, and develop strategic partnerships to increase revenue and market share. This role is also responsible for managing monthly and quarterly performance goals, overall client acquisition, and event networking to secure new business opportunities.
What you will do for TC&E:
- Drive new client growth through continuous prospecting, networking opportunities, and expanding usage of our products and services with existing clients
- Develop relationships with internal partners and affiliate business leaders to expand cross-sell opportunities
- Identify and target key decision-makers, stakeholders, and potential partners to initiate partnerships and collaborations that align with the company's objectives
- Develop and achieve monthly, quarterly, and annual sales targets
- Develop and monitor sales-related business drivers, metrics, and models
- Communicate effectively with industry professionals and showcase the value proposition of company services
- Attend industry events, conferences, and seminars to expand your network and stay up to date with industry trends and market development
- Collaborate with cross-functional teams to tailor products, services, and solutions that meet the specific needs of lending institutions and capital market participants
- Collaborate with the operations team to ensure seamless onboarding and implementation of new partnerships, maintaining a high level of customer satisfaction
- Analyze market trends, competitor activities, and customer feedback to provide insights that inform strategic decision-making.
- Develop and deliver persuasive presentations, proposals, and pitches to prospects and partners, highlighting the benefits of collaborating with the company
- Develop and nurture relationships with key decision-makers, executives, and influencers within the lending community and capital markets to position Fay as a preferred partner
- Lead contract negotiations and deal structuring, ensuring favorable terms for both parties while adhering to company guidelines
- Monitor market trends, regulatory changes, and economic indicators to anticipate shifts in the lending and capital markets, providing timely insights to internal teams
- Track and analyze business development metrics, generating regular reports and updates for senior management to assess progress and identify areas for improvement
- Manage reports for revenue forecasts and sales-related expenses
- Develop domain knowledge of Fay’s business to include an understanding of organizational objectives
- Maintain broad influence through ongoing development of relationships across the organization
- Ensure compliance with Fay’s policies, processes, and practices. Successfully complete all department and company-required training
- Model Fay’s Values, Operating Principles, ethical standards, professionalism and code of conduct
- Perform other duties and responsibilities as assigned
- Bachelor’s degree in Business or related field, or commensurate experience required
- 5+ years’ experience in title industry sales, with a proven track record of exceeding sales targets and building strong client relationships
- 5+ years’ experience supporting diverse business functions; mortgage/ financial services industry experience preferred
- 5+ years’ experience in process implementation to include demonstrated experience researching and adapting best practices to align with business and product needs
- Comprehensive knowledge of project and product management lifecycles to include gathering and prioritizing business requirements and product vision
- In-depth knowledge of mortgage banking, loan servicing, mortgage and title products, and title settlement services
- In-depth knowledge of technology platforms, including loan originations, servicing, and title production
- In-depth knowledge of regulatory compliance and general title underwriting guidelines
- Demonstrated ability to communicate effectively with executives, peers, and associates
- Presentation skills necessary to persuade and/or facilitate discussions with prospective and existing clients
- Demonstrated ability to provide outstanding customer service in fast-paced environments
- Client-focused with strong execution skills and a results orientation; able to link to business needs with tactical execution and results
- Strong verbal and written communication skills with the ability to effectively interact with all levels across the organization
- Ability to effectively present to and facilitate discussions with executive leadership
- Ability to understand and document processes, and have a high level of problem-solving, process improvement, and product management skills
- Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and drive required results
- Effective at managing multiple priorities under tight deadlines in a fast-paced, dynamic environment
- Collaborative work style; high team-orientation
- Open to change; agile; high learning agility
- Strong problem-solving abilities
- Strategic thinking
- Ability to analyze and interpret data to identify opportunities and propose solutions
- Strong project management skills
- Strong attention to detail; strong compliance orientation; high quality of work product
- Ability to prioritize, effective time management
- Self-directed; ability to proactively ask questions and surface issues/ concerns
- Professional maturity, integrity, ability to maintain confidential data and information
- Strong business acumen; strong fiscal and technical aptitude
- Strong skills in MS Word, Excel, and PowerPoint
Diversity, Equity, and Inclusion are deeply embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
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