Desktop Support Specialist

3 days ago


Johnston, United States TEKsystems co Allegis Group Full time
Job Title: Desktop Support

We are seeking a highly motivated and experienced Desktop Support professional to join our team at TEKsystems c/o Allegis Group. As a Desktop Support specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing environment is stable and running smoothly.

Key Responsibilities:
  • Provide technical support for Windows-based client computing environments
  • Install and configure tablet, laptop, desktop, and server computers, printers, and other peripherals
  • Troubleshoot hardware and software issues, and provide solutions to resolve problems
  • Work effectively with corporate and international IT staff to ensure a stable working environment
  • Provide 2nd-level support for similar equipment throughout the environment
Requirements:
  • High level of knowledge in supporting a Windows-based client computing environment
  • Ability to install and configure tablet, laptop, desktop, and server computers, printers, and other peripherals
  • Robust hardware troubleshooting skills and significant user support experience in enterprise-wide organizations using automated deployment tools
  • Excellent customer service and interpersonal skills
  • Well-developed and effective oral and written communication skills
  • Ability to work autonomously with minimal supervision or in a team environment
Benefits:
  • Medical, dental, and vision insurance
  • Critical Illness, Accident, and Hospital insurance
  • 401(k) Retirement Plan - pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability insurance
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Desktop Support professional looking for a new challenge, please apply today



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