Desktop Support Specialist
3 days ago
We are seeking a highly motivated and experienced Desktop Support professional to join our team at TEKsystems c/o Allegis Group. As a Desktop Support specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing environment is stable and running smoothly.
Key Responsibilities:- Provide technical support for Windows-based client computing environments
- Install and configure tablet, laptop, desktop, and server computers, printers, and other peripherals
- Troubleshoot hardware and software issues, and provide solutions to resolve problems
- Work effectively with corporate and international IT staff to ensure a stable working environment
- Provide 2nd-level support for similar equipment throughout the environment
- High level of knowledge in supporting a Windows-based client computing environment
- Ability to install and configure tablet, laptop, desktop, and server computers, printers, and other peripherals
- Robust hardware troubleshooting skills and significant user support experience in enterprise-wide organizations using automated deployment tools
- Excellent customer service and interpersonal skills
- Well-developed and effective oral and written communication skills
- Ability to work autonomously with minimal supervision or in a team environment
- Medical, dental, and vision insurance
- Critical Illness, Accident, and Hospital insurance
- 401(k) Retirement Plan - pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability insurance
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Desktop Support professional looking for a new challenge, please apply today
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