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Information Technology Support Analyst

2 months ago

Burlington, United States Chandler Concrete Full time

As an IT Support Analyst, you will be the backbone of our IT support, ensuring our internal team at Chandler Concrete Co., LLC (Member of the Chaney Enterprises Family) receives the highest level of service. You'll address a variety of application and technology challenges and conduct technology training to promote an efficient and informed workplace.

Qualifications:

Are you passionate about IT support and thrive in remote work environments? We're searching for a Level 2 IT Support Analyst to join our team, providing unparalleled assistance to Chandler Concrete employees across North Caolina, particularly around Greensboro and Durham. This is your chance to be part of a Fortune 500 company at the forefront of the building industry, offering a culture steeped in collaboration and opportunities for growth.

Position Highlights

As an IT Support Analyst, you will be the backbone of our IT support, ensuring our internal team at Chandler Concrete, Co. LLC receives the highest level of service. You'll address a variety of application and technology challenges and conduct technology training to promote an efficient and informed workplace.

Qualifications

  • A Bachelor's Degree in a related field or equivalent experience.
  • IT certifications or relevant professional experience highly regarded.
  • At least three years of experience in supporting desktop and application technologies.
  • Proficiency with technology such as Dell laptops, printers, and various handheld equipment.
  • A good understanding of Sonic Walls, Remote Desktop Protocol, and network fundamentals (TCP/IP, DNS, DHCP, WINS)..
  • Expertise in Windows Operating Systems and Microsoft Office 365.
  • Experience with remote control tools, especially TeamViewer, is preferred.

What's on Offer

  • Be part of a team that values collaboration and professional development.
  • Opportunities to grow in a stable and mature company environment.
  • A commitment to limited outsourcing, ensuring long-term job stability.
  • Competitive salary, annual bonuses, and mileage reimbursement.

This role is designed for someone located in the Greensboro or Burlington areas, ready to support the dynamic needs of Chandler Concrete employees. If you're eager to contribute to a leading building materials company, apply now to kickstart your IT support career