See more Collapse

Technical Product Specialist

2 months ago

Wayne, United States Affiliated Independent Distributors, Inc. Full time

The Technical Product Specialist role is instrumental in delivering expert product information and insights to support AD's eContent Service. The core duties involve ensuring adherence to data governance standards during the product quality assurance process, acting as a go-to resource for eCommerce product information, and pinpointing areas for enhancing customer satisfaction.

Responsibilities will include standardizing product content to improve the customer experience across numerous independent distributor eCommerce platforms. Expertise in technical aspects and collaborative methods will play a crucial role in leading ongoing optimization endeavors and measurable improvements to AD's Digital Product Catalog customized for specialized industries like Industrial, Electrical, Safety, Plumbing/PVF, HVAC, and Bearings & Power Transmissions.

Responsibilities:

  1. Leading Content Quality Assurance - follows AD standard data governance procedures and guidelines during the product QA and ticketing process
  2. Provides product expertise and makes product information decisions for eCommerce
  3. Identify improvements for content normalization by providing product knowledge to optimize the AD Digital Catalog for use on hundreds of independent distributors websites
  4. Ensure content is structured properly (taxonomy) and categorized accurately to yield higher search results and improving end user experience
  5. Partner with internal product experts and external vendors to continually refine and standardize product content across all our digital channels.
Requirements

Knowledge, Skills, Abilities:
  1. Strong understanding of technical concepts and the ability to translate them into clear, concise product information.
  2. 4+ years of product knowledge within one or more of the following verticals: the Bearing & Power Transmission, Plumbing, PVF, Plumbing, Safety, Electrical and/or Industrial Fields
  3. Keen eye for detail and a commitment to accuracy
  4. Excellent communication and collaboration skills
  5. Passion for product information and its role in customer experience
  6. Knowledge of eCommerce and interest in working with technology

Qualifications:
  • 5+ years of in-field experience
  • Knowledge of product content / eCommerce related position
  • Comfortable with technology
  • Passion for eCommerce
Additional Comments:
  • Position is based in Wayne, PA where we have a hybrid work schedule with 3 days in the office (Tuesdays-Thursdays & Mondays and Fridays remote)
  • AD Hours of Business are 8:00 AM - 5:00 PM
  • Travel: Minimal

We have other current jobs related to this field that you can find below

  • Program Specialist/Technical Director-Cultural Arts

    1 week ago

    Wayne, United States Metropolitan YMCA of the Oranges Full time

    Program Specialist/Technical Director-Cultural Arts Wayne YMCA, 1 PIKE DR, WAYNE, New Jersey, United States of America Req #736 We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing, mission focused, and...

  • Field Technical Trainer Applications Specialist

    2 months ago

    Fort Wayne, United States Orion Talent Full time

    Description Position Details: •Title: Field Technical Trainer Applications Specialist •Location: Northeast Indiana •Compensation: $25-32/hr + OT + Per diem($59/day) and EOY Bonus •Benefits: Health/Dental/Vision insurance, PTO. •Shift/Travel: Travel up to 100% of the time based on customer training requirements. Travel and training generally...

  • Product Support Specialist

    6 days ago

    Fort Wayne, United States Jcatechnologies Full time

    JCA Technologies provides advanced technology solutions that optimize the operations of agricultural machines across many tasks and machine formats. Our expertise is in providing innovative precision agriculture and autonomous machine solutions for both integrated OEM solutions and retrofit product markets. We have built our expertise and technologies...

  • HVAC Technical Service Specialist

    1 month ago

    Fort Wayne, United States CLEVELAND RANGE LLC Full time

    We are Welbilt! We design, manufacture and supply best-in-class commercial food and beverage equipment for the global food service market. We empower you to grow with us. We recognize you and reward you. We win together as one team. Bring your passion for excellence to our table.As Technical Service Specialist - you will be responsible for providing...

  • HVAC Technical Service Specialist

    2 months ago

    Fort Wayne, United States CLEVELAND RANGE INC Full time

    We are Welbilt! We design, manufacture and supply best-in-class commercial food and beverage equipment for the global food service market. We empower you to grow with us. We recognize you and reward you. We win together as one team. Bring your passion for excellence to our table.As Technical Service Specialist – you will be responsible for providing...

  • Retail Technical Support Specialist

    4 weeks ago

    Fort Wayne, United States Do it Best Full time

    Retail Technical Support Specialist Location: Fort Wayne, IN Level: Full-Time Hourly - Non-Exempt Division / Department: Ecommerce - Retail Technical Support Reporting to position: Store Operations Manager Travel: Minimal travel may be required if needed for Do it Best Markets or point of sale vendor training opportunities About the Role: The Retail...

  • Senior Database Engineer Consultant with Accounting

    2 months ago

    Fort Wayne, United States Product Perfect, LLC Full time

    Job DescriptionJob DescriptionJob Title: Senior Database Engineer Consultant (NetSuite Specialist)Company: Product PerfectLocation: Remote (Orange County, California)Job Type: Freelance, 1099 ContractOverview: Product Perfect is seeking a highly skilled Senior Database Engineer Consultant with expertise in NetSuite and extensive experience in SQL database...

  • Sr. Claims Adjuster

    2 days ago

    Fort Wayne, United States American Specialty Insurance & Risk Services, Inc. Full time

    Sr. Claims Adjuster & Technical Specialist Sr. Claims Adjuster & Technical Specialist Posting American Specialty Insurance & Risk Services, Inc. Fort Wayne, Indiana. American Specialty Insurance & Risk Services, Inc. (“American Specialty”) is a nationally-recognized Managing General Underwriter serving the nation’s Sports, Leisure and Entertainment...

  • Technical Customer Service Representative

    5 days ago

    Wayne, United States RemX Full time

    Immediate Opening as a Technical Customer Service Representative in Cleveland, OH!Hours: Monday-Friday 8:00am-5:00pm Hours during busy season (Nov-Feb) extended to 8am-6pm and Saturday's 9am-3pm. Must be available for overtime. Workplace Happiness. You Can Find It Here. Are you looking for an opportunity to work with great people in a friendly work...

  • HVAC Technical Service Specialist

    2 months ago

    Fort Wayne, IN, United States CLEVELAND RANGE INC Full time

    We are Welbilt! We design, manufacture and supply best-in-class commercial food and beverage equipment for the global food service market. We empower you to grow with us. We recognize you and reward you. We win together as one team. Bring your passion for excellence to our table.As Technical Service Specialist – you will be responsible for providing...

  • Procurement Specialist

    2 weeks ago

    Wayne, United States Sino Biological Inc Full time

    Sino Biological is committed to providing high-quality recombinant protein and antibody reagents and to being a one-stop technical services shop for life science researchers around the world. All of our products are independently developed and produced. In addition, we offer pharmaceutical companies and biotechnology firms pre-clinical production technology...

  • Specialist

    1 week ago

    Wayne, United States Apple Full time

    Apple Specialist (Willowbrook R325) Wayne , New Jersey Apply Now As a Specialist, you’re highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but you’re also the person who guides them — advising, selling, and even setting up...

  • Implementation Specialist III

    2 months ago

    Wayne, United States Lonza Full time

    Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small,...

  • Implementation Specialist III

    3 weeks ago

    Wayne, United States Lonza Full time

    Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small,...

  • Regulatory Affairs Specialist II

    2 weeks ago

    Wayne, United States Getinge Full time

    With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers....

  • Product Engineer

    3 weeks ago

    Wayne, United States Great Dane Full time

    Overview: THE ROLE At Great Dane, we rely on makers and were calling on them to join our expanding team, the time has never been better to Embrace Your Great and work in an environment with the highest safety standards in the industry. The position: The Product Data & Systems Supervisors primary function is to monitor and advise Data & Systems Technician I &...

  • Regulatory Affairs Specialist II

    2 weeks ago

    Wayne, United States Getinge Full time

        With a passion for life   Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers,...

  • Technical Support Representative

    1 week ago

    Wayne, United States AssetWorks Inc Full time

    Job Summary:At AssetWorks, the Support team provides support to our customers as well as providing support for environments that are running in-house. The team is split into three focus groups; Tier 1 Support Analysts, Tier 2 Technical Support Representatives, and Tier 3 Technical Support Representatives. All three teams collaborate to support the customer...

  • Technical Support Representative

    2 weeks ago

    Wayne, United States AssetWorks Inc Full time

    Job Summary:At AssetWorks, the Support team provides support to our customers as well as providing support for environments that are running in-house. The team is split into three focus groups; Tier 1 Support Analysts, Tier 2 Technical Support Representatives, and Tier 3 Technical Support Representatives. All three teams collaborate to support the customer...

  • Fiber Laser Programmer/Operator

    2 months ago

    Wayne, United States Empire Technical Fabrication LLC Full time

    Job DescriptionJob DescriptionEmpire Technical Fabrication is adding a fiber sheet and tube laser to our CNC capabilities.We are a full service entertainment, event, and structural steel provider.Typical Schedule: 7:30 am - 4:00 pmJob Duties/Qualifications:• Operate the sheet and tube laser equipment and other machinery used in the production process or...