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Client Service Representative

2 months ago

Columbus, United States Event Horizon Dynamics Full time

We have an immediate need for a dedicated and motivated individual to join us as an Entry-Level Client Service Representative. In this role, you will be the main point of contact for our clients, ensuring their needs are met and their expectations are exceeded. You will play a crucial role in coordinating and executing event marketing campaigns while building strong client relationships.

Responsibilities:

  • Serve as the primary point of contact for client inquiries, requests, and feedback.
  • Assist in coordinating and executing event marketing campaigns to meet client objectives.
  • Prepare client proposals, presentations, and reports to support strategic recommendations.
  • Manage client accounts and projects, ensuring timely and budget-compliant deliverables.
  • Monitor campaign performance metrics, analyze data, and provide regular updates to clients.
  • Support event logistics, including venue setup, inventory management, and on-site assistance.
  • Foster strong client relationships by demonstrating dedication to their success and satisfaction.

Qualifications:

  • Excellent communication and interpersonal skills, with a strong customer focus.
  • Strong organizational abilities and attention to detail, adept at managing multiple tasks.
  • Comfortable thriving in a fast-paced environment, adaptable to shifting priorities.
  • Passion for marketing and events, with a commitment to learning and growth in the industry.

Benefits:

  • Competitive salary
  • Opportunities for professional development and career advancement
  • Collaborative and supportive work environment
  • Be part of a dynamic team passionate about client service and creating impactful brand experiences.
  • Gain valuable experience in client relations, event coordination, and marketing.
  • Enjoy a culture that values creativity, innovation, and client satisfaction.