Veterinary Client Service Representative

2 weeks ago

Columbus, United States MedVet Full time
Description

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

We are looking for:

Client Service Representative (CSR)

3x12-hour shifts per week (Thurs/Fri/Sat 9a-9:30p)

Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.

What you'll do:

  • Greet and check-in clients
  • Answer telephones and transfer calls
  • Escort clients and their pets to exam rooms
  • Manage medical records, charts, reports and correspondence
  • Discuss payment options and process payments
  • Maintain a neat and clean lobby


Who you are:
  • Ability to remain composed in stressful and emotional situations
  • Excellent verbal and written communication skills
  • Excellent client service skills and phone etiquette
  • Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
  • Sense of urgency within a fast-paced environment
  • Some flexibility with work hours and able to work additional hours when necessary
  • Critical thinking skills and ability to anticipate needs inter & intra-departmentally
  • General computer competency required including Microsoft Word and Excel
  • Previous experience in veterinary setting (preferred)
Perks and Benefits include:
  • Strong career growth and personal development opportunities
  • Comprehensive Health Benefits
  • Vision and Dental
  • HSA, FSA and Independent Care Spending
  • 401k with Employer Match
  • Paid Time Off (PTO)
  • Shift Differentials and On-call Pay
  • Uniform Allowance
  • Employee Pet Discounts and Pet Insurance
  • Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability
  • Continuing Education Opportunities and Assistance Program


Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.

MedVet does not accept unsolicited resumes from third-party recruiters.

  • Client Service Representative

    3 weeks ago

    Columbus, United States Heartland Veterinary Partners LLC Full time

    About ​​​​​Grove City Veterinary Hospital THE Grove City Veterinary Hospital has been serving the pets of Grove City, Ohio, and surrounding areas since 1975! In 2005, Dr. Andrea Mayberry purchased the hospital and since then, our team has grown to include two full-time veterinarians and a well-trained staff of veterinary nurses, assistants, and...

  • Client Service Representative

    3 weeks ago

    Columbus, United States Heartland Veterinary Partners LLC Full time

    About ?????Grove City Veterinary Hospital THE Grove City Veterinary Hospital has been serving the pets of Grove City, Ohio, and surrounding areas since 1975! In 2005, Dr. Andrea Mayberry purchased the hospital and since then, our team has grown to include two full-time veterinarians and a well-trained staff of veterinary nurses, assistants, and customer...

  • Client Service Representative

    3 months ago

    Columbus, United States Medvetforpets Full time

    ** Client Service Representative** Client Services Worthington, Ohio **Description** MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation,...

  • Veterinary Care Specialist

    2 days ago

    Columbus, Georgia, United States Columbus Veterinary Medical Center Full time

    About This OpportunityColumbus Veterinary Medical Center is a leading provider of veterinary care services, seeking a highly skilled and compassionate Veterinary Care Specialist to join our team.Key ResponsibilitiesProvide high-quality care to patients, including physical examinations, surgeries, and dentistryDevelop strong relationships with clients,...

  • Veterinary Client Support Specialist

    2 weeks ago

    Columbus, Ohio, United States MedVet Full time

    About MedVet:MedVet is a rapidly expanding provider of Emergency and Specialty veterinary services across the nation. Our mission is to deliver advanced medical care and innovative treatments to our patients.We are committed to embodying our core values of Teamwork, Leadership, and Compassion in every aspect of our work. We seek passionate individuals who...

  • Veterinary Receptionist

    2 months ago

    Columbus, United States Mission Veterinary Partners Full time

    Overview German Village Veterinary Hospital is urgently hiring for a Veterinary Receptionist  to join our team!  Our hospital provides examinations and surgical procedures for companion animals! We are located just minutes from downtown Columbus and the OSU campus. We have served these and surrounding areas as a number one choice for...

  • Veterinary Client Relations Specialist

    2 weeks ago

    Columbus, Ohio, United States MedVet Full time

    About MedVet:MedVet is a rapidly expanding provider of Emergency and Specialty veterinary services across the nation. Our mission is to ensure that our patients receive cutting-edge medical treatments and innovations.We offer a wide range of services including chemotherapy, radiation therapy, cardiac procedures, glaucoma treatments, physical rehabilitation,...

  • Veterinary Care Specialist

    2 days ago

    Columbus, United States Mansfield Veterinary Hospital Full time

    Job OverviewMansfield Veterinary Hospital is seeking a compassionate and detail-oriented Veterinary Assistant to join our team. As a Veterinary Assistant, you will play a vital role in ensuring the health and well-being of our furry patients.Key ResponsibilitiesTriage and Intake: Greet clients and their pets, triage their needs, and ensure a smooth intake...

  • Registered Veterinary Technician

    3 months ago

    Columbus, United States Cats Only Veterinary Clinic Full time

    Have you been waiting for the opportunity to discover your passion for feline medicine?Now is your chance to join a team of committed professionals working in a friendly, collaborative, caring environment that will take your career to the next level.Cats Only Veterinary Clinic is the original, full-service feline veterinary practice located in Columbus,...

  • Registered Veterinary Technician

    3 months ago

    Columbus, United States Cats Only Veterinary Clinic Full time

    Have you been waiting for the opportunity to discover your passion for feline medicine?Now is your chance to join a team of committed professionals working in a friendly, collaborative, caring environment that will take your career to the next level.Cats Only Veterinary Clinic is the original, full-service feline veterinary practice located in Columbus,...

  • Veterinary Assistant

    1 month ago

    Columbus, United States Mission Veterinary Partners Full time

    Job DescriptionJob DescriptionOverviewHunter PetCare has an exciting opportunity for a Veterinary Assistant to join our team! Are you looking for an exciting opportunity to work with animals of all shapes and sizes? If you answered yes, then Hunter PetCare is the place for you!Candidates with knowledge of Power Scheduling are strongly encouraged to...

  • Veterinary Assistant

    1 month ago

    Columbus, United States Mission Veterinary Partners Full time

    Job DescriptionJob DescriptionOverviewGerman Village Veterinary Hospital has an opportunity forFull-time Veterinary Assistantto Join Our Team! Part-time candidates encouraged to apply!Location: 1200 S. High St., Columbus, Ohio 43206Shift Details: This is a full-time position with flexible scheduling! Clinic hours are: Monday - Thursday, 8am-7pm. Friday...

  • Veterinary Assistant

    1 month ago

    Columbus, United States Mission Veterinary Partners Full time

    Job DescriptionJob DescriptionOverviewGerman Village Veterinary Hospital has an opportunity forFull-time Veterinary Assistantto Join Our Team! Part-time candidates encouraged to apply!Location: 1200 S. High St., Columbus, Ohio 43206Shift Details: This is a full-time position with flexible scheduling! Clinic hours are: Monday - Thursday, 8am-7pm. Friday...

  • Veterinary Client Support Specialist

    2 weeks ago

    Columbus, Ohio, United States MedVet Full time

    About MedVet:MedVet is a rapidly expanding provider of Emergency and Specialty veterinary services with locations across the country. We are dedicated to delivering advanced medical care and innovative treatments for our patients.Role Overview:As a Client Service Representative, you will be the first point of contact for our clients, providing essential...

  • Veterinary Care Specialist

    1 hour ago

    Columbus, Ohio, United States Upper Arlington Veterinary Hospital Full time

    About This OpportunityAt Upper Arlington Veterinary Hospital, we are seeking a highly skilled and compassionate Veterinary Care Specialist to join our team. As a key member of our veterinary care team, you will be responsible for providing exceptional care to our patients and their owners.ResponsibilitiesClient Communication: Develop strong relationships...

  • Veterinary Receptionist

    3 months ago

    Columbus, United States Mansfield Veterinary Hospital Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryEmployee discountsPaid time offBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationFun Working EnvironmentInteract with PetsJob SummaryAre you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an...

  • Veterinary Care Specialist

    2 days ago

    Columbus, Ohio, United States German Village Veterinary Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Veterinary Assistant to join our team at German Village Veterinary Hospital.Key ResponsibilitiesAssist in the daily operation of the animal facility, ensuring a clean and safe environment for patients and staff.Provide medical care to patients under the direction of a licensed veterinarian.Support...

  • Veterinary Care Specialist

    2 days ago

    Columbus, Ohio, United States Upper Arlington Veterinary Hospital Full time

    About This OpportunityAt Upper Arlington Veterinary Hospital, we are seeking a highly skilled and compassionate Veterinary Care Specialist to join our team. As a key member of our veterinary care team, you will be responsible for providing exceptional care to our patients and their owners.ResponsibilitiesDevelop strong relationships with clients and their...

  • Veterinary Service Coordinator

    2 weeks ago

    Columbus, Ohio, United States Medvetforpets Full time

    Client Service RepresentativeClient Services - MedVetPosition OverviewMedVet is a rapidly expanding provider of Emergency and Specialty veterinary services across the nation. Our mission is to deliver advanced medical care and innovative treatments to our patients. We are in search of dedicated and collaborative individuals to enhance our clinical team.Our...

  • Compassionate Veterinary Client Coordinator

    2 weeks ago

    Columbus, Ohio, United States BluePearl Full time

    BluePearl Pet Hospital is actively seeking Veterinary Client Coordinators Working Schedule: Wednesday - Saturday from 8 PM to 6 AM. Compensation: Competitive hourly pay + additional compensation for overnight shifts. Salary range varies based on experience and career progression within the organization's CareerTrax system. Are you proficient in...