Strategic Account Manager

2 weeks ago


Phoenix, United States Johnson Controls Full time
Remote National Field Sales Role - Live Anywhere in the posted US Western States

Are you in Electronic Security Sales, or a Security Program Manager, or a Security Project Manager who is looking for that next step in your career?

Why not build your best career future in SALES with the Johnson Controls Strategic National Accounts team?

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away

What we offer
  • Competitive salary and commission bonus plan
  • Paid vacation/holidays/sicktime - 15 days of vacation first year
  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
  • Extensive product and on the job/cross training opportunities. With outstanding resources
  • Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy
  • Company vehicle
  • Check us out: A Day in a Life at Johnson Controls
What you will do

Develop and expand existing and new national accounts within a defined territory. Provide input such as, relevant market information, sales and marketing strategies, vision and goals. Drive new sales opportunities with existing customers, positioning the company for success. Personally contact and secure new business accounts, typically with multiple site locations within the designated region. Lead all aspects of assigned accounts within their portfolio, including but not limited to: opportunity identification; pre-sales planning; deal execution; post sales installation planning and follow up; customer issue resolution relating to invoicing, service and other issues in order to ensure post-sales satisfaction and facilitate long term relationships with strong potential for repeat business.

How you will do it

Must have Commercial Security experience.

Along with experience in, or the desire to move into, National Accounts Sales and Account Management.

Achieve targeted sales growth for National Accounts at a rate and profit margin consistent with the strategic business plan.

Drive wider and deeper account penetration with new and existing accounts through frequent proactive contact with accounts; building, growing and maintaining positive relationships with multiple departments (facilities, loss prevention, IT, finance) and key decision makers at multiple levels within customer organizations.

Formulate a sound business plan to provide acceptable sales growth in accordance with established plan and market share targets. Work with Regional Director to meet profitability goals.

Ensure responsiveness and service delivery through utilization of internal infrastructure including Customer Monitoring Centers (CMC's), National Account Service Center (NASC), Business Operations, support team, and JCI sales & service offices (SSO's).

Acts as a central point of contact to service existing or assigned account's needs and requests.

Provide current market information such as current trends, sales techniques, application of products in various markets, suggested marketing programs to the Regional Director.

Working with management and Corporate Marketing, implement promotional programs.

Establish and maintain a high level of quality and timely service to customers for maximum retention.

Maintain and grow RIF base for assigned accounts.

What we look for

Required
  • Minimum of four (4) years of Commercial Electronic Security experience in any of the following: Security Sales or Account Management, Security Project or Program Management.
  • Ambitious attitude, leadership ability and ability to be a great teammate at all levels.
  • Proven ability to relate to and manage commercial clients.
  • Excellent oral and written communication skills.
  • Ability to comprehend and make valid contributions to developing a business plan, including sales and marketing strategies.


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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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