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Desktop Support Specialist

1 month ago


Boston, United States Cannon Search Partners Full time

Full time Desktop Support Specialist opportunity who willplay a crucial role in maintaining the firm's technology infrastructure, providing technical assistance to end-users, and contributing to system improvements.

Responsibilities:

  • Provide advanced troubleshooting for end-user computing issues
  • Administer tech support tickets
  • Manage hardware and software provisioning
  • Assist with maintaining network infrastructure
  • Provide after-hours support on rotation
Qualifications:
  • 3 years of Desktop Support experience in a professional setting
  • Experience with onboarding, Active Directory, Office 365, hardware/software, etc.
  • Experience with technology service providers/vendors
  • Bachelor's Degree or equivalent work experience

This is a full time, permanent role with a competitive compensation package and 100% paid company benefits.

If you are a good fit for this Desktop Support Specialist role, please apply to this post or email your resume directly to Dan Gilliam, email: dan.gilliamATcannonsearch.com

Tags: Desktop Support Specialist, Help Desk Analyst, IT Support, Service Desk Technician