Desktop Support Specialist
2 months ago
firstPRO is now accepting resumes for a Desktop Support Specialist role in Boston, MA. This is a 6+month contract to hire and onsite 5 days per week. SCCM Imaging required.
Purpose:
The position is responsible for providing technical support to users of PCs and related end-user technologies through the company’s ticketing system as well as in-person support. The candidate facilitates the Desktop Support team to identify, resolve, and prevent the reoccurrence of problems. The candidate must be articulate and possess strong technical troubleshooting abilities. The candidate demonstrates ownership and information retention abilities. The candidate possesses the ability to work independently, quickly and effectively to solve technical problems with hardware/software. In addition, the candidate provides an exemplary level of customer service to internal clients.
Major Responsibilities:
- Assists users with technical issues related to peripheral devices (docking station, keyboard, mouse, monitors, laptop, etc.) including hardware replacement
- Monitors and responds to helpdesk tickets
- Maintains an accurate inventory of hardware devices and software licenses to ensure the firm’s compliance with legal requirements and corporate policies
- Performs regular audits to ensure that software and hardware inventory information is accurate
- Performing onboarding processes (training end users, imaging laptops, deploying hardware)
- Assists in the use of enterprise imaging, software deployment tools, and data migration for end user computing needs
- Supports account lockouts and password resets
- Manages support calls for printer break/fix services
- Collaborates with the HR department regarding employee additions/changes/moves/departures
- Assists in video conference setup, training and problem resolution
- Assists with printer support and maintenance
- Supports and distributes company-owned mobile devices
- Communicates and coordinates regularly with Director of IT Infrastructure and Operations as well as the Manager of Helpdesk
-
Desktop Support Specialist
2 days ago
Boston, Massachusetts, United States Axiom Technologies Full timeAxiom Technologies is a leading provider of global IT services, supporting medium to large-scale enterprises. Our company is dedicated to delivering exceptional service and support to our clients.Job Summary:We are seeking a highly skilled and experienced Desktop Support Specialist to join our team. The successful candidate will be responsible for providing...
-
Desktop Support Specialist
2 days ago
Boston, Massachusetts, United States First Eagle Investments Full timeAbout the RoleWe are seeking a highly skilled and experienced Desktop Support Specialist to join our internal client services team at First Eagle Investments. As a key member of our Technology and Operations team, you will provide efficient Tier1/Tier2 support to staff in a variety of technical areas.Key ResponsibilitiesProvide technical assistance and...
-
Desktop Support Specialist
3 months ago
Boston, United States Stefanini North America and APAC Full timeProvide swift and professional deskside IT supportPerform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutionsInstall, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service...
-
Desktop Support Specialist
3 months ago
Boston, United States Stefanini North America and APAC Full timeProvide swift and professional deskside IT supportPerform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutionsInstall, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service...
-
Desktop Support
1 month ago
Boston, United States Wipro Full timeWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients...
-
Desktop Support
2 months ago
Boston, United States Wipro Full timeWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients...
-
Desktop Support Engineer
3 weeks ago
Boston, United States Cannon Search Full timeGreat opportunity for a Desktop Support Engineer. You will be responsible for troubleshooting level 1-3 technical issues via deskside, phone, email and remote support. Will also assist with deployments, upgrades and migrations company wide. This role reports to the Help Desk Manager and will support 50+ users locally as well as remote users. This is a...
-
Desktop Support Engineer
3 weeks ago
Boston, United States Cannon Search Full timeGreat opportunity for a Desktop Support Engineer. You will be responsible for troubleshooting level 1-3 technical issues via deskside, phone, email and remote support. Will also assist with deployments, upgrades and migrations company wide. This role reports to the Help Desk Manager and will support 50+ users locally as well as remote users. This is a...
-
Desktop Support Analyst
2 months ago
Boston, United States firstPRO, Inc Full timeFirstPro is now accepting resumes for a Desktop Support Analyst position based in Boston, MA. This role will focus on providing L2 support to internal users on hardware, software, applications and peripherals. This is a contract to permanent hire role.ResponsibilitiesAssists users with technical issues related to peripheral devices (docking station,...
-
Desktop Support Analyst
2 months ago
Boston, United States firstPRO, Inc Full timeFirstPro is now accepting resumes for a Desktop Support Analyst position based in Boston, MA. This role will focus on providing L2 support to internal users on hardware, software, applications and peripherals. This is a contract to permanent hire role.ResponsibilitiesAssists users with technical issues related to peripheral devices (docking station,...
-
Desktop Support
1 month ago
Boston, United States Empower Professionals Inc Full timeRole: Desktop Support Location: Boston, MA (Fully onsite) Duration: 12+ Months Mandatory: Desktop Support End User Computing IT Service Desk Responsibilities: Diagnose, resolve, and follow-up on issues relating to various user computing issues· Provide technical support by phone, remote access, deskside, or site visits...
-
Production Desktop Specialist
1 month ago
Boston, United States Marchon Partners Full timeTitle: Production Desktop SpecialistDuration: 6+ month contract with possibility of extension Location: 3 days/week Hybrid in Boston, MA (Tues, Wed, Thurs) As a key Desktop member of the GIS Publishing Team, you will participate in updating fact sheets, sales ideas, and brochures for a broad range of sales, consultant, and relationship management clients as...
-
Production Desktop Specialist
4 weeks ago
Boston, United States Marchon Partners Full timeTitle: Production Desktop SpecialistDuration: 6+ month contract with possibility of extension Location: 3 days/week Hybrid in Boston, MA (Tues, Wed, Thurs) As a key Desktop member of the GIS Publishing Team, you will participate in updating fact sheets, sales ideas, and brochures for a broad range of sales, consultant, and relationship management clients as...
-
Desktop Engineer
2 months ago
Boston, United States Atlas Search Full timeJob Summary:The Desktop Support Specialist will provide technical assistance and support to end-users for computer systems, hardware, and software. This role involves troubleshooting, diagnosing, and resolving technical issues related to desktop environments, ensuring minimal disruption to end-users and maintaining efficient and effective IT...
-
Desktop Engineer
2 months ago
Boston, United States Atlas Search Full timeJob Summary:The Desktop Support Specialist will provide technical assistance and support to end-users for computer systems, hardware, and software. This role involves troubleshooting, diagnosing, and resolving technical issues related to desktop environments, ensuring minimal disruption to end-users and maintaining efficient and effective IT...
-
Desktop Support Technician
1 week ago
Boston, United States Medix Full timeHelp Desk Technician #228370Brookline, MA6 Month Contract to Hire Are you a tech-savvy problem solver with a passion for providing top-notch support? Join one of Medix's most dynamic healthcare teams, located near Boston, MA, as a Desktop Support Technician! Play a critical role in ensuring the organization's technology runs smoothly. You'll work with...
-
IT: Senior Support Specialist
1 week ago
Boston, United States Arrowstreet Capital Full timeIT: Senior Support Specialist page is loaded **IT: Senior Support Specialist** **IT: Senior Support Specialist** locationsBoston time typeFull time posted onPosted 30+ Days Ago job requisition idR525 **Company Overview** Arrowstreet Capital is a Boston-based systematic investment firm that manages global equity portfolios for institutional investors around...
-
Help Desk Desktop Support
1 month ago
Boston, United States Tata Consultancy Services Full timeRole: Help Desk Desktop SupportDuration: Full TimeLocation: Boston, MAResponsibility• Knowledge of McAfee Antivirus and Bit locker encryption, iOS devices, O365 • Design and develop the framework of technological systems, then consult with the client on them. • Windows 11, Windows 10 Image deployment Support, Migration, maintenance, Active directory,...
-
Technical/Desktop Support Engineer
2 months ago
Boston, United States Community Servings Full timeJob DescriptionJob Description Job DescriptionJob Title: Technical/Desktop Support Engineer Reports To: Director of Information SystemsFLSA Status: Exempt Department: Information Technology Community Servings' mission is to actively engage the community to provide medically tailored, nutritious, scratch-made meals to chronically and critically ill...
-
Desktop Support Engineer
4 weeks ago
Boston, United States Tata Consultancy Services Full timeJob Title : Desktop EngineerLocation : Boston,MA Please find the below JD and send across the below details • Knowledge of McAfee Antivirus and Bit locker encryption, iOS devices, O365 • Design and develop the framework of technological systems,