Current jobs related to Jr Help Desk Technician - Phoenix - Breeze Unlimited

  • Help Desk Technician

    4 weeks ago

    Phoenix, Arizona, United States Swift Transportation Full time

    Job Title: Help Desk TechnicianAt Swift Transportation, we are seeking a highly skilled and motivated Help Desk Technician to join our team. As a Help Desk Technician, you will be the first point of contact for our customers and will be responsible for providing technical support and assistance to resolve their issues.Key Responsibilities:Provide technical...

  • Help Desk Technician

    4 weeks ago

    Phoenix, Arizona, United States Stinson Co Full time

    Job SummaryWe are seeking a highly skilled and experienced Help Desk Technician to join our team at Stinson LLP. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our employees and clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key...

  • Help Desk Technician

    4 weeks ago

    Phoenix, Arizona, United States Stinson Co Full time

    Job SummaryWe are seeking a highly skilled and experienced Help Desk Technician to join our team at Stinson LLP. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesProvide technical...

  • Help Desk Technician

    7 days ago

    Phoenix, Arizona, United States MVM Full time

    Job Title: Help Desk TechnicianAbout the Role:We are seeking a skilled Help Desk Technician to join our team at MVM, Inc. As a Help Desk Technician, you will be responsible for providing technical support to our employees and clients. You will troubleshoot and resolve technical issues, update documentation, and perform other duties as assigned.Key...

  • Help Desk Technician

    1 month ago

    Phoenix, United States TEKsystems Full time

    Job DescriptionJob DescriptionAccount nameCharles Schwab & Co., Inc. End Client (if different from Account) DescriptionMid Level: Skills equiv. to 3-5 years in comparable position. Responsible for helpdesk and/or desktop support for Schwab systems. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal...

  • Help Desk Technician

    2 weeks ago

    Phoenix, United States MVM Full time

    Title: Help Desk Technician Location: Phoenix, AZ Schedule: This position is mission critical and essential to the ongoing operations and requires a flexible schedule to support a 24/7/365-day operation. About MVM, Inc. Service, Support, Success are the pillars upon which MVM's founders built the company, and they continue to serve as MVM's core values....

  • Help Desk Technician

    1 week ago

    Phoenix, Arizona, United States MVM Full time

    Job Summary:We're seeking a skilled Help Desk Technician to join our team at MVM, Inc. As a Help Desk Technician, you will be responsible for providing technical support to our employees and clients. Your primary duties will include troubleshooting and resolving technical issues, providing effective communication and transparency throughout the issue, and...

  • Help Desk Technician

    2 weeks ago

    Phoenix, Arizona, United States HireRising Full time

    Job Summary:HireRising is seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance across various environments. The successful candidate will manage service requests through a ticketing system, resolve basic networking issues, and collaborate with IT teams to maintain operational efficiency.Key Responsibilities:User...

  • Help Desk Technician

    4 weeks ago

    Phoenix, United States HireRising Full time

    Summary:Our client is seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance across various environments. The role will involve supporting workstations, maintaining user accounts, configuring Active Directory, and applying Group Policy. The successful candidate will manage service requests through a ticketing...

  • Help Desk Technician

    3 weeks ago

    Phoenix, United States HireRising Full time

    Summary:Our client is seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance across various environments. The role will involve supporting workstations, maintaining user accounts, configuring Active Directory, and applying Group Policy. The successful candidate will manage service requests through a ticketing...

  • Help Desk Technician

    4 weeks ago

    Phoenix, United States HireRising Full time

    Summary:Our client is seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance across various environments. The role will involve supporting workstations, maintaining user accounts, configuring Active Directory, and applying Group Policy. The successful candidate will manage service requests through a ticketing...

  • Help Desk Technician

    4 weeks ago

    phoenix, United States HireRising Full time

    Summary:Our client is seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance across various environments. The role will involve supporting workstations, maintaining user accounts, configuring Active Directory, and applying Group Policy. The successful candidate will manage service requests through a ticketing...

  • Help Desk Technician

    1 week ago

    phoenix, United States HireRising Full time

    Summary:Our client is seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance across various environments. The role will involve supporting workstations, maintaining user accounts, configuring Active Directory, and applying Group Policy. The successful candidate will manage service requests through a ticketing...

  • Help Desk Support Specialist

    3 weeks ago

    Phoenix, Arizona, United States Swift Transportation Full time

    Job Title: Help Desk TechnicianJoin Swift Transportation as a Help Desk Technician and be part of a dynamic team that drives success. As a Help Desk Technician, you will be the first point of contact for customers and employees, providing technical support and resolving issues in a timely and professional manner.Key Responsibilities:Provide technical support...

  • Help Desk Specialist

    3 weeks ago

    Phoenix, Arizona, United States The Hiller Companies Full time

    Job SummaryThe Hiller Companies is seeking a skilled IT Help Desk Tier II Technician to join our team. As a key member of our IT department, you will be responsible for delivering advanced technical support to our internal staff, troubleshooting and resolving complex software and hardware issues, and mentoring junior technicians.Key ResponsibilitiesProvide...

  • Help Desk Technician

    4 weeks ago

    Phoenix, United States SR International Inc. Full time

    THIS IS A 100% ONSITE ROLE, ONLY W2. Client: State of AZ AZDPSPosition: PSP Help Desk Technician Req # 1529 (On-Site)Contract: Until 06/30/2025Location: 2222 W. Encanto Blvd., Phoenix, AZ, 85009Tentative Shift Hours: Monday to Friday, 6 AM to 6 PM (40 Hours/Week). OT ExpectedClosing: 09/30/2024 Position DescriptionEntry level position in computer/network...

  • Help Desk Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Knight Transportation Full time

    Job Title: Help Desk Technician KAt Knight Transportation, we are driven to innovate the transportation industry. We are seeking a highly skilled and motivated Help Desk Technician to join our team.Job Responsibilities:Act as the first point of contact for end-users, providing technical assistance and support via phone, email, and/or our help desk management...

  • IT Help Desk Technician

    1 month ago

    Phoenix, United States TEKsystems Full time

    Job DescriptionJob Description  DescriptionLooking to bring on a group of Tech Support Agents to assist with their return to office plan. Enterprise Req Skillstechnical support,customer service,phone support,ticketing system Job Titlehelp desk support Top Skills Details1. Phone support experience (Call center or help desk or others)2. Tech support...

  • Help Desk Technician

    1 week ago

    Phoenix, Arizona, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking a skilled Technical Support Agent to join our team. As a Technical Support Agent, you will be responsible for providing top-notch technical support to our internal employees via inbound phone calls.Key Responsibilities:Manage a ticketing queue and troubleshoot issues with internal tools and systemsProvide password resets,...

  • Help Desk IT Support

    1 month ago

    Phoenix, United States TEKsystems Full time

    Job DescriptionJob DescriptionReq InfoAccount nameCharles Schwab & Co., Inc. Req Description DescriptionMid Level: Skills equiv. to 3-5 years in comparable position. Responsible for helpdesk and/or desktop support for Schwab systems. Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must...

Jr Help Desk Technician

2 months ago

Phoenix, United States Breeze Unlimited Full time
SIMPLIFYIT is Hiring

SimplifyIT is looking for an entry-level Jr. Help Desk Technician to join the team This is an opportunity to get in on the ground floor and grow with the company. Become a part of a team that treats every customer as if they were their only customer.

THIS ROLE is a HYBRID (Remote/in office/field) POSITION THAT REQUIRES YOU TO LIVE IN THE PHOENIX METRO AREA. Out of state applications will not be considered.

Who We Are:

SimplifyIT A-Z is an IT and Consulting Services company specializing in disaster recovery, wireless engineering, managed IT solutions, cloud solutions, professional support and IT projects, and network solutions. We treat every customer as if they were our only customer, and we are looking for a new team member who shares this commitment to exceptional service.

Who You Are:
  • You work independently with flexibility in a fast-paced environment.
  • You can simplify and communicate technical information, both verbally and in writing, to a wide range of end-users.
  • You have excellent people skills necessary to provide quality customer service to our clients.
  • You are a fast learner, highly motivated, and a team player.
  • You are detail-oriented with strong critical thinking skills.
What You Will Be Doing:
  • Provide basic level desktop/server support (creating users, Office 365, resetting passwords, drive mapping, application support, etc.).
  • Assist in setting up email accounts on mobile devices.
  • Install software and configure hardware.
  • Basic printer/scanner setup and troubleshooting.
  • Provide onsite and remote computer/network troubleshooting.
  • Malware and virus remediation.
  • Implement and maintain customer documentation and Standard Operating Procedures (SOPs).
What You Need:
  • 1-2 years of help desk experience (required).
  • 1-2 years of experience with on-site and phone-based troubleshooting (hardware and software) (required).
  • 1-2 years of experience with hands-on Information Technology client/end-user support (required).
  • Knowledge of Microsoft Office suite, Office 365, and Microsoft desktop operating systems.
  • Experience with basic network concepts (LAN/WAN/VPN), basic "Cloud" concepts, and exposure to phone systems.
  • Valid driver's license, proof of insurance, and a clean driving record (required).
  • Ability to pass a background check and work in the USA.
  • Must reside in the Phoenix Metro Area.
Why You'll Love Working Here:
  • Caring Leadership: Work for an organization that truly cares about its employees and values your opinions, supporting your decisions.
  • Learning from Mistakes: Leadership that isn't above learning from their mistakes and encourages growth through feedback.
  • Team Support: Join a team that always has each other's back, treating each other and our clients like partners and friends.
  • Growth and Ambition: We don't silo talent; your growth is your decision, and ambition is encouraged.
  • Mistakes as Learning Opportunities: We welcome mistakes as they provide opportunities to learn.
  • Customer Service Priority: Customer service is always our number one priority, and we genuinely care about our clients.
  • Work-Life Balance: Leadership that respects your work-life balance and ensures you have time for both work and life.
  • Fast-Paced Environment: The pace isn't slow, so be prepared to jump in the deep end and tackle challenges head-on.
  • Professional Yet Casual: We're casual professionals who know when to turn it on and deliver.
Key Performance Indicators (KPIs):
  • Staying organized and managing your calendar.
  • Ability to prioritize tasks effectively.
  • Willingness to help your team and contribute to overall success.
  • Commitment to continuous learning and improvement.
  • Regular client follow-up and engagement.
  • Process improvement through SOPs & Worksheets.
  • Accurate and timely ticket documentation.
  • Dependability and punctuality.
  • Ownership and accountability for your work.
  • Ambition to grow and take on new challenges.
  • Cross-training and knowledge transfer to ensure team versatility.
Compensation and Benefits:
  • Compensation: $45 - $50k annual pay, commensurate with skill level and experience.
  • Work Structure: Hybrid work structure with 80% remote work and 20% in-office/in-field.