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Strategic Account Manager

4 months ago

Oceanside, United States KBS Full time

Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our strategic accounts team as a Strategic Accounts Manager (SAM) with a focus on healthcare. If you enjoy working in a fast-paced environment that is ever-changing, like building relationships, and creating policies and standards, then this is the job for you

For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values - trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is "honorable and we acknowledge the dignity of those who do it." These values are embraced by our highly diverse and inclusive workforce.

What are you waiting for, APPLY TODAY and join the KBS Crew

Job Overview

Salary Range: $90K - $110K

The Healthcare SAM works directly with the Director of Strategic Accounts to ensure that strategic accounts are successful.

The ideal candidate will live within 30 minutes to 1 hour of an airport, with the ability to travel up to 50% of the time.

As a Healthcare Strategic Account Manager, the following duties and responsibilities will be a part of this opportunity, but are not limited to them:

  • Act as senior point of contact with customers and establishes productive, professional relationships with key personnel in assigned customer accounts.
  • Meet assigned sales quota and expectations for profitability for assigned accounts, independently or in partnership with the Sales team.
  • Work with and through the company SAM program leadership, field operations, customer service, finance, accounting, and sales teams to deliver service and growth.
  • Conduct Quarterly Business Review (QBR) process with each assigned customer.
  • Proactively assess, clarify, and validate customer needs and related performance data on an ongoing basis, and communicate trends, opportunities, and progress.
  • Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
  • Strategic guidance in planning and executing environmental services operations to ensure a consistently high cleanliness and infection control standard.
  • Implement and monitors appropriate quality control program to ensure adherence to cleaning standards.
  • Develop and implement protocols and procedures for environmental services in accordance with OSHA regulations and industry best practices.

Requirements for our Healthcare Strategic Accounts Manager:
  • 5+ years of Strategic Healthcare account management, sales, operations, or relations field experience
  • Certified Healthcare Environmental Services Professional (CHESP) is preferred.
  • Familiarity with environment services operations.
  • Ability to implement and monitor appropriate quality control program to ensure adherence to cleaning standards.
  • Ability to be full compliant with Joint Commissions standards and other local, state, and federal agencies.
What's In It for You?

As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, prescription drugs, dental, vision and more
  • Paid Time Off
  • Life Insurance
  • Supplemental Health Insurance (E.G., Accident)
  • 401k plan with a match
  • Perkspot Discount Program - discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.