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Leasing and Marketing Manager

1 month ago

Ann Arbor, United States Trinitas Ventures Full time

Job Type

Full-time

Description

Job Title: Leasing & Marketing Manager

Department: Property / Site Management

Location: On-Site; Ann Arbor, MI

Property: The One

Reports To: General Manager

Summary

The Leasing & Marketing Manager is responsible for managing and overseeing all leasing and marketing efforts, establishing relationships with future and current residents, overseeing the leasing team, and other duties as needed.

What You'll Do:

  • Maintain an accurate and in-depth knowledge of all aspects of the market and community, particularly areas such as pricing, floor plans, amenities, availability, lease terms and fees.
  • Responsible for the overall leasing efforts of the property including but not limited to: new and renewal leasing, out-reach marketing, and cultivating university and local business relationships.
  • Responsible for developing and maintaining the annual marketing budget.
  • Develop and implement successful marketing, outreach, and social media plans.
  • Hire and develop leasing team members including Community Assistants and Leasing Associates.
  • Train the leasing team on all aspects of the Leasing Process including but not limited to using property management software, implementing sales techniques, conducting tours, and overall leasing policies and procedures.
  • Develop, review and monitor leasing strategies on an on-going basis.
  • Assist with application verification and confirm notification of results in a timely manner to prospective residents.
  • Maintain property management software daily, ensure effective and timely follow-up
  • Provide exceptional customer service to prospective and current residents
  • Understand and comply with Fair Housing Laws and ensure leasing team is under compliance.
  • Uphold Trinitas Core Values - Develop with Purpose & Passion, Act with Extreme Ownership, and Do The Right Thing
  • Other Duties as assigned
Who You Are:
  • High School Diploma or GED is required; Bachelor's Degree in Marketing, Advertising, or Hospitality preferred
  • Two years of experience in sales, marketing, advertising, or customer service role
  • Minimum one year of previous experience working in student housing or comparable experience in a similar industry
  • Ability to communicate with people effectively and professionally at various levels within the organization on details of the property and market
  • Experience with social media, Google Analytics and email marketing
  • Experience in Entrata, SharePoint, and Canva preferred but not required
  • Two years of team management preferred but not required
  • Knowledge of the creation and implementation of marketing plans and budgets
  • Ability to effectively manage competing and conflicting demands on time
Work Environment and Physical Demands:
  • Work is generally performed in an office environment with standard office equipment.
  • Occasional local travel required to attend events off-site both indoors and outdoors
  • Ability to lift to 60 lbs. occasionally
  • Ability to stand for long periods of time

Trinitas Ventures provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.