Property Leasing Consultant

2 weeks ago

Ann Arbor Michigan, United States Campus Apartments Full time

Overview:
We are seeking a motivated and personable leasing consultant to join our dynamic team.


At Campus Apartments, we pride ourselves on creating exceptional living experiences for college students nationwide. Our dedicated team members are the cornerstone of our success, and we are committed to fostering a vibrant and enjoyable workplace.

If you thrive in a lively environment, enjoy collaborating with others, and are ready to make a difference, we invite you to explore a career with us. Campus Apartments offers numerous opportunities for professional growth, a diverse work culture, and a supportive team atmosphere.

Responsibilities:
The Leasing Consultant will report directly to the General Manager.

This role involves assisting with the daily operations of the property to guarantee tenant satisfaction, financial health, and optimal property condition.

Key responsibilities include:

1. Supporting leasing efforts to achieve full occupancy and maintain high occupancy rates, including managing renewal offers and tracking responses.

2. Ensuring accurate records of property availability that align with lease renewal reports.

3. Reviewing, entering, and presenting all rental applications to the General Manager for approval.

4. Overseeing property licenses and managing the renewal process in collaboration with legal counsel and municipal authorities.

5. Assisting with the move-out process to ensure compliance with final account statement requirements, including key collection and unit inspections.

6. Ensuring accuracy and efficiency in lease agreements and resident check-ins.

7. Addressing resident concerns and complaints promptly, ensuring effective communication and positive public relations; includes reporting to the General Manager.

8. Contributing to the preparation of weekly performance reports for the property as needed.

9. Aiding in the development and execution of marketing strategies to enhance the property's market presence.

10. Supporting the creation and implementation of resident retention initiatives.

11. Maintaining courteous communication with residents, applicants, staff, and vendors.

12. Answering phone calls as required.

13. Performing general administrative tasks such as filing and typing.

Qualifications:
1. Bachelor’s degree or a combination of education and relevant experience.

2. First Aid/CPR certification or willingness to obtain.

3. A valid driver’s license and current automobile insurance are preferred.

4. Proficiency in operating office equipment including fax machines, copiers, and personal computers.

5. Strong computer skills and mathematical aptitude.

6. Accurate typing and record-keeping abilities.

7. Proficient in Microsoft Word, Excel, and Outlook.

8. Familiarity with Entrata is advantageous.

9. Detail-oriented in numerical analysis and data management.

10. Skilled in preparing documents with grammatical and legal accuracy.

11. Knowledge of and compliance with all relevant federal, state, and local regulations.

12. Ability to manage paperwork efficiently and meet deadlines.

13. Demonstrates a positive, professional, and enthusiastic demeanor at all times.

14. Excellent customer service skills.

15. Effective communication skills in a fast-paced environment.

16. Ability to apply logical thinking to various practical situations and follow standardized procedures with minor adjustments.

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