ServiceNow Systems Administrator

1 month ago


Arlington, United States Command Services & Support, Inc. Full time
Company Description

CMDSS proudly provides technology and business solutions to the federal government. We deliver high-quality services and solutions with personal attention and competitive pricing, utilizing a variety of technologies and techniques including PMI Methodologies, Certifications in Project Management, CMMI Processes, and Lean Six Sigma. We are proud to be a Service-Disabled Veteran-Owned Small Business (SDVOSB).

Job Description

We are seeking a skilled and experienced ServiceNow Systems Administrator to join our growing IT team. The ideal candidate will have a strong understanding of ServiceNow principles and practices, as well as proven experience in configuring, customizing, and maintaining ServiceNow instances. The candidate will also have a minimum Secret security clearance, up to Top Secret.

Responsibilities:
  • Configure, customize, and maintain ServiceNow instances to meet the needs of the organization
  • Develop and implement workflows and automations to improve efficiency and streamline processes
  • Troubleshoot and resolve ServiceNow issues
  • Provide technical support to ServiceNow users
  • Stay up-to-date on the latest ServiceNow features and best practices
  • Maintain ServiceNow documentation
  • Work with other IT teams to integrate ServiceNow with other systems
  • Participate in security audits and assessments
  • Follow all security protocols and procedures
Qualifications
  • Secret Clearance
  • 5+ years of experience in ServiceNow administration
  • Proven experience in configuring, customizing, and maintaining ServiceNow instances
  • Strong understanding of ServiceNow principles and practices
  • Experience with scripting languages such as JavaScript and Python
  • Excellent problem-solving and troubleshooting skills
  • Strong written and verbal communication skills
  • Ability to work independently and as part of a team


Additional Information

All your information will be kept confidential according to EEO guidelines.

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