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IT Support Analyst
4 weeks ago
The Opportunity Williams International has an exciting opportunity for a IT Support Analyst to join our team. The IT Support Analyst is primarily responsible for providing team members with second-tier support via escalated Helpdesk requests, assisting IT colleagues with project-related tasks and/or research, and other relevant desktop support tasks that may arise. Additional responsibilities include loading, configuring, and deploying PCs, supporting relocation of team members, software/hardware installation, configuration, and troubleshooting. All must be conducted with a high level of customer service and professionalism. The IT Support Analyst will: Process Helpdesk requests via web form, email, and phone; categorizing and routing to appropriate support groups Own and resolve Helpdesk requests in as complete and efficient a manner as possible; escalate to a higher-level technician when appropriate Troubleshoot Level One and Two software, hardware, and operating system issues in both a business and engineering/manufacturing setting Perform software installations, configurations, and upgrades in both a business and engineering/manufacturing setting Effectively manage user expectations by communicating status and progress throughout the issue resolution process Interface with department managers to gather hardware and software requirements for incoming team members Load Windows operating system and software onto PCs, configure accordingly, and migrate data before deploying to team members, ensuring minimal-to-no-disruption in end-user functionality Provide IT support during twice-yearly (week-end) Engineering rotational moves Relocate PC hardware when team members are moved on an ad-hoc basis Qualifications High School Diploma & A+ Certification (Or higher) or a College Degree in Information Technology & related fields 1-3+ Years of relevant experience High level of customer service, communication skills (oral and written), and attention to detail Intermediate software and operating system (Windows 7 and 10) troubleshooting skills Overall knowledge of desktop productivity products: MS Office, Adobe Acrobat, Edge, etc. Physical ability to lift 50lbs, walk long distances, and work on one's feet for extended periods of time Ability to work in a team environment and perform efficiently under pressure Willing to learn and adaptable with a "can do" attitude Responsible for and accountable for product safety and the quality of work, including, as a minimum, all elements defined in the Company's Quality Policy Physical lifting requirements include; ability to lift 50 pounds (4 inches to 25 inches), capable of pushing or pulling a weight of 60 pounds, a grip strength of at least 50 pounds, and be able to reach above the shoulder (65 inches). U. S. citizenship is required Position requires the ability to obtain a U. S. Government Security Clearance, if needed. Candidates selected may be subject to a U. S. Government security investigation and must meet eligibility requirements for access to classified information. For more information on Security Clearances, please visit: U. S. Department of State {target="_blank" rel="noopener"} Additional Information Williams International is a Drug Free Workplace where all new team members and contractors are subject to pre-employment drug testing for the following controlled substances: marijuana, cocaine, PCP, amphetamines, opioids and alc
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Service Desk Support Analyst I
1 month ago
Pontiac, United States United Wholesale Mortgage Full timeThe Service Desk Support Analyst is to work directly with internal/external clients to identify, diagnose, and resolve both business and technical problems with end-user computer technology. WHAT YOU WILL BE DOING Troubleshoot Mortgage Software issues with web based and client based Loan Origination Systems Resolving issues received via Ticket system,...
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IT Security Analyst
7 days ago
Pontiac, United States Williams International Full timeWho We Are Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial aircraft applications. We are a company of creators who deliver pioneering ideas and technologies that lead the aerospace industry. Our culture fosters creativity, collaboration, and continuous learning to position our...
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Service Desk Analyst
3 months ago
Pontiac, United States Pan Asia Resources Full timeService Desk Analyst Location: Waterford, MI Hybrid Service Desk Analyst. LEVEL 2 SUPPORT: Role requires more skill and leadership than a traditional Level 1 Service Desk Analyst. Responsible for user account management, telecommunications account management, training, and assigning/monitoring work queues. In addition Role will work incidents in the areas of...
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Business System Analyst
7 days ago
Pontiac, United States Pan Asia Resources Full timeBusiness System Analyst Location: Pontiac, MI Duration: Long Term *** Job Description **** Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project...
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AUS Support Analyst
3 months ago
Pontiac, United States United Wholesale Mortgage Full timeJob DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...
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Application Support Analyst I
3 months ago
Pontiac, United States United Wholesale Mortgage Full timeJob DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...
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Healthcare Revenue Integrity Analyst
1 week ago
Pontiac, Michigan, United States Trinity Health Full timePosition OverviewThe Healthcare Revenue Integrity Analyst plays a crucial role in ensuring that all financial transactions adhere to applicable federal, state, and institutional regulations. This position is vital for maintaining the integrity of revenue processes within the healthcare setting.Key ResponsibilitiesTransaction Review: Conduct thorough...
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Intelligence Analyst I
4 weeks ago
Pontiac, United States United Wholesale Mortgage Full timeJob DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...
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Intelligence Analyst I
1 month ago
Pontiac, United States United Wholesale Mortgage Full timeJob DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...
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Senior QA Analyst
4 weeks ago
Pontiac, United States United Wholesale Mortgage Full timeJob DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...
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Senior QA Analyst
2 months ago
Pontiac, United States United Wholesale Mortgage Full timeJob DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...
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IT Accessibility Analyst
1 month ago
Pontiac, United States United Wholesale Mortgage Full timeJob DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...
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Financial Analyst
3 days ago
Pontiac, Michigan, United States City of Pontiac Full timeJob OverviewPosition Title: AccountantDepartment: FinancePosition Type: Full-TimeReports To: Finance Director and/or Senior AccountantSalary Range: $61,000-$76,000Position Summary:The City of Pontiac is on the lookout for a meticulous and well-organized Accountant to enhance our Finance Department. This role is essential for maintaining accurate financial...
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Financial Analyst
3 days ago
Pontiac, Michigan, United States City of Pontiac Full timeJob OverviewPosition Title: AccountantDepartment: FinancePosition Type: Full-TimeReports To: Finance Director and/or Senior AccountantSalary Range: $61,000-$76,000Position Summary:The City of Pontiac is in search of a meticulous and highly organized Accountant to enhance our Finance Department. This role is essential for maintaining accurate financial...
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Learning Systems Analyst
4 weeks ago
Pontiac, United States United Wholesale Mortgage Full timeJob DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...
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Behavioral Interventionist
3 months ago
Pontiac, United States OLHSA, A Community Action Agency Full timeJob DescriptionJob DescriptionJob Mission:To develop healthy self-esteem and social competency in children and to build collaborative relationships among children, families, staff, mental health professionals and the larger community. To enhance awareness and understanding of child development and how behavioral therapy contributes to the wellness of all...
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Business Analyst III
3 months ago
Pontiac, United States United Wholesale Mortgage Full timeJob DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...
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Senior Business Analyst
1 day ago
Pontiac, United States United Wholesale Mortgage Full timeJob DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...
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Command Center Analyst I
3 weeks ago
Pontiac, United States United Wholesale Mortgage Full timeJob DescriptionJob DescriptionOverviewReady to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.It’s no wonder that out of...
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Junior Finance Analyst Position
1 week ago
Pontiac, Michigan, United States CampusReel Full timePosition Overview:We are excited to announce an opportunity for individuals eager to launch their careers in the finance sector. Our client, a prominent player in the financial industry, is seeking motivated candidates for the role of Mortgage Underwriting Associate. This position is ideal for recent graduates or those beginning their journey in...