Assistant Sales Manager

2 weeks ago

Simpsonville, United States Palmetto Moon Full time
Job Details

Job Location
Bluegrass 045 - Simpsonville, KY

Position Type
Full Time

Description

Position Title: Assistant Sales Manager

ROLE SUMMARY:

The Assistant Sales Manager is responsible for supporting the Store Sales Manager with driving sales, execution of operation functions, and ensuring excellent customer service is being delivered.

All Assistant Sales Managers will be accountable for executing a set of Shared Responsibilities outside of their assigned department of responsibilities. These responsibilities are specific to the day-to-day job functions and focus on driving sales results. This position is non-exempt, paid at an hourly rate.

Duties/Responsibilities:
  • Sales & Financial Performance
    • Assist Store Sales Manager in achieving sales goals and objectives
    • Perform Manager on Duty (MOD) shifts as scheduled to monitor and motivate team
    • Hold self and others to actively participate in sales driving activities (customer engagement, sales contests, learning product knowledge, etc.)
    • Monitor store labor on a daily and weekly basis, adjusting to meet plan or business needs
    • Remain informed of Key Performance Indicators (KPI's) for the store, understanding how each is impacting the business daily/weekly.
  • Customer Service
    • Provide exceptional customer service by engaging with every customer, equipping yourself with appropriate product knowledge, answering customer inquiries, and resolving issues
    • Train and coach team to offer expected level of customer service in order to drive sale performance
    • Handling customer complaints professionally, striving to resolve them promptly and satisfactorily
    • Appropriately and timely follow up to customer concerns and inquiries
  • Team Leadership
    • Assist in holding team accountable for performance expectations, specifically during Manager on Duty shifts
    • Motivate and inspire the team to achieve sales targets, deliver excellent customer service, and drive company initiatives
    • Adjust team priorities to meet goals and company/store initiatives
    • Offer on the spot coaching to team members in order to correct actions or offer training
    • Communicate employee concerns to the appropriate leadership within a timely manner
  • Talent Management
    • Take an active role in store staffing through recruiting and interviewing
    • Perform orientation and training for new team members as needed
    • Be well versed in company expectations for performance management, utilizing resources as needed
    • Appropriately coach and address associate performance through formalized process
Take an active role in year-end employee review process if or when needed
  • Product Knowledge & Visual Merchandising
    • Remain updated on key sales drives (top styles, hot buys, new product, etc.). Know where to find resources regarding product knowledge for personal use and to train and lead team.
    • Train team members on merchandise features and selling techniques
    • Ensure merchandise is displayed in accordance with visual merchandising standards and company guidelines.
  • Departments of Responsibilities
    • Clear understanding and strong execution of Shared Responsibilities in conjunction with assigned department of responsibility
    • Willingness and flexibility to perform or change departments of responsibilities as dictated by business needs or as part of personal development
  • General Leadership Responsibilities
    • Drive workplace safety with team including: safe working practices, strong and updated knowledge on emergency procedures, prompt response and reporting to customer/employee accidents, adhering to company policies regarding business scams.
    • Perform opening/closing procedures. Performing accurate safe and register counts; ensure nightly deposits are correct; maintain a secured building outside of working hours; prep team tasks, communication, and zoning as necessary; ensure store is recovered nightly.
    • Drive compliance for local, state, and federal laws including: state specific minor compliance, OSHA safety standards, timekeeping requirements, and more
Qualifications

Required Skills/Abilities
  • 2+ years of previous leadership experience, preferably in a retail setting
  • Shown motivation and delegation skills along with proven ability to hold team members accountable
  • Confident, proactive and willingness to take on workplace challenges
  • Ability to multi-task and change priorities as necessary in order to keep team focused on business needs
  • Strong verbal communication, and the ability to convey important information clearly and effectively
  • Quick decision-making and problem-solving abilities, specifically in terms of customer service
  • Ability to read key reporting and learn company POS system with standard training
Physical Requirements
  • Ability to bend, twist, stoop, stand for extended periods of time
  • Ability to lift/carry materials up to 50 lbs. with or without reasonable accommodations

  • Assistant Manager

    5 days ago

    Simpsonville, Kentucky, United States Banana Republic Full time

    Job Summary:Banana Republic is seeking a highly skilled and motivated Assistant Manager to join our team. As a key member of our store leadership, you will be responsible for driving sales and delivering results through a customer-centric mindset.Key Responsibilities:Recruit, hire, and develop highly productive Brand Associate and Expert teams.Own assigned...

  • Sales Manager

    2 weeks ago

    Simpsonville, South Carolina, United States ISI Elite Training Simpsonville Full time

    Job OverviewWe are seeking a dynamic and enthusiastic individual to join our team as a Sales Manager. This role is perfect for those who are outgoing and possess a strong customer service orientation.Key Responsibilities:Engage with customers and provide exceptional service.Collaborate with team members to achieve sales goals.Demonstrate a passion for...

  • Assistant Store Manager

    3 months ago

    Simpsonville, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Sales Associate

    3 months ago

    Simpsonville, United States Strategis Companies, LLC Full time

    Location: **Shoppes of the Bluegrass** **JOB TITLE: Sales Associate** **IMMEDIATE MANAGER: Store Manager** **DIRECT REPORTS: 0** **DIRECT REPORTS TITLES: N/A** **JOB CLASSIFICATION: Non - Exempt** **BUDGET RESPONSIBILITY: N/A** **THE PURPOSE** As a **Sales Associate**, you will maintain outstanding customer service as per company standards, achieve...

  • Assistant Property Manager

    3 months ago

    Simpsonville, United States CubeSmart Full time

    Overview: At CubeSmart, our culture makes the difference. When we say its whats inside that counts, we are saying you count Responsibilities: What CubeSmart Self Storage offers: Weekly Pay - Putting money in your pocket more often Excellent Schedule Most shifts end at 6:00 p.m. and Sundays off* Competitive Hourly Pay & Bonus Paid Time Off Vacation, Sick, &...

  • Sales Associate

    3 days ago

    Simpsonville, South Carolina, United States Strategis Companies, LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Strategis Companies, LLC. As a Sales Associate, you will be responsible for providing exceptional customer service, achieving sales goals, and maintaining a high level of product knowledge.Key ResponsibilitiesGreet and acknowledge every customer, maintaining...

  • Sales Associate

    2 months ago

    Simpsonville, United States Rack Room Shoes Full time

    25468 Part Time Rack Room Shoes Job Description Summary Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and...

  • Sales Associate

    3 months ago

    Simpsonville, United States The Cookie Place Inc Full time

    Job DescriptionJob DescriptionJob Profile: Sales AssociateLocation: OperationsReports To: Store Manager/Assistant ManagerPosition PurposeAt Great American Cookies, the Sales Associare is an integral part of the day-to-day operations of their shift. The associate is tasked with scooping, rolling, baking and decorating cookies as well as creating a positive...

  • Assistant Store Manager

    3 months ago

    Simpsonville, United States Chico's FAS Full time

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented...

  • Sales Associate

    2 months ago

    Simpsonville, United States Rack Room Shoes Full time

    25468 Part Time Rack Room Shoes Job Description SummaryAdhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of...

  • Retail Sales Representative

    1 week ago

    Simpsonville, South Carolina, United States Strategis Companies, LLC Full time

    Location: Shoppes of the Bluegrass JOB TITLE: Sales Associate IMMEDIATE MANAGER: Store Manager DIRECT REPORTS: 0 DIRECT REPORTS TITLES: N/A JOB CLASSIFICATION: Non - Exempt BUDGET RESPONSIBILITY: N/A OBJECTIVE As a Sales Associate, your primary role will be to uphold exceptional customer service in alignment with company standards, meet personal sales...

  • Sales Team Lead

    1 week ago

    Simpsonville, South Carolina, United States MICHAEL KORS Full time

    About Michael KorsMichael Kors is a leading fashion brand that values creativity, innovation, and customer engagement. We are seeking a talented Sales Supervisor to join our team and contribute to our success.Job SummaryThe Sales Supervisor will be responsible for leading a team of sales associates to achieve sales goals, provide exceptional customer...

  • Sales Lead

    3 months ago

    Simpsonville, United States Chico's FAS Part time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Customer Service Sales Specialist

    1 week ago

    Simpsonville, South Carolina, United States Strategis Companies, LLC Full time

    Location: Shoppes of the Bluegrass JOB TITLE: Sales Associate IMMEDIATE MANAGER: Store Manager DIRECT REPORTS: 0 DIRECT REPORTS TITLES: N/A JOB CLASSIFICATION: Non - Exempt BUDGET RESPONSIBILITY: N/A OBJECTIVE As a Sales Associate, your primary responsibility will be to deliver exceptional customer service in alignment with company standards, meet personal...

  • Abercrombie & Fitch - Retail Assistant Manager

    2 weeks ago

    Simpsonville, Kentucky, United States Abercrombie and Fitch Co. Full time

    Position OverviewThe Retail Assistant Manager at Abercrombie & Fitch plays a crucial role in our dynamic retail environment. This full-time position is designed for individuals who are passionate about fashion and dedicated to providing exceptional customer experiences.About Abercrombie & Fitch Co.Abercrombie & Fitch Co. (NYSE: ANF) is a prominent global...

  • Insurance Sales Consultant

    1 week ago

    Simpsonville, South Carolina, United States Allstate - The Harpe Agency Full time

    Insurance Sales Consultant PositionThe Harpe Agency, part of Allstate, is on the lookout for a motivated and enthusiastic individual to enhance and develop client relationships. The perfect candidate will be adept at promoting services, evaluating client needs, and successfully closing sales with both current and prospective clients. This role is ideal for...

  • Insurance Sales Consultant

    1 week ago

    Simpsonville, South Carolina, United States Allstate - The Harpe Agency Full time

    Become an Insurance Sales ConsultantAllstate - The Harpe Agency is in search of a motivated and enthusiastic individual to foster and enhance client relationships. The perfect candidate will be adept at marketing strategies, evaluating client needs, and successfully closing sales with both current and prospective clients. This role is ideal for someone who...

  • Seasonal Sales Associate

    1 day ago

    Simpsonville, Kentucky, United States Tapestry Full time

    Job Title: Seasonal Sales AssociateJob Summary: We are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Tapestry. As a Seasonal Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key Responsibilities:Provide...

  • Seasonal Sales Associate

    2 weeks ago

    Simpsonville, Kentucky, United States Calvin Klein Full time

    Part-Time Temporary Sales Associate - (CALVIN KLEIN)Position OverviewAs a Sales Associate, you will serve as a vital representative of our brand, fostering meaningful connections with customers. Your role is to consistently surpass expectations, deliver outstanding service, and exhibit enthusiasm for our products.Key ResponsibilitiesCustomer...

  • Assistant Manager

    3 days ago

    Simpsonville, South Carolina, United States Soar Restaurants Full time

    Job Summary: We are seeking a highly motivated and experienced Assistant Manager to join our team at Soar Restaurants. As an Assistant Manager, you will play a key role in leading and managing the drive-in's operations and employees during an assigned shift.Key Responsibilities:Leadership and Management: Train, manage, direct, coach, lead, and assign...