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Retail Sales Representative

2 months ago

Simpsonville, South Carolina, United States Strategis Companies, LLC Full time

Location: Shoppes of the Bluegrass

JOB TITLE: Sales Associate

IMMEDIATE MANAGER: Store Manager

DIRECT REPORTS: 0

DIRECT REPORTS TITLES: N/A

JOB CLASSIFICATION: Non - Exempt

BUDGET RESPONSIBILITY: N/A

OBJECTIVE

As a Sales Associate, your primary role will be to uphold exceptional customer service in alignment with company standards, meet personal sales targets, foster teamwork, maintain merchandising excellence, and protect company assets.

KEY RESPONSIBILITIES

  • Welcome and engage every customer, demonstrating comprehensive product knowledge and delivering outstanding customer service.
  • Stay informed about all promotions and marketing initiatives.
  • Support in store layout changes, merchandising, display upkeep, and cleanliness.
  • Assist with inventory processing and restocking while monitoring sales floor inventory.
  • Facilitate price adjustments within the department.
  • Operate a computerized point of sale system for transactions, including accurate sales entry, payment processing, and managing refunds and exchanges.
  • Reconcile daily sales figures and prepare deposits along with end-of-day reports for management review.
  • Utilize a thorough understanding of all retail merchandise, including pricing, special product details, and stock locations.
  • Accurately handle all merchandise receipt procedures, including inspection, tagging, stocking, and display management, while reporting any damages or discrepancies to management.
  • Maintain an appealing store environment by organizing merchandise and ensuring high visual presentation standards.

YOU ARE

  • Retail Savvy: You grasp the nuances of working in a luxury retail setting and understand its clientele.
  • Goal Oriented: You are dedicated to achieving daily, monthly, and yearly sales objectives.
  • Positive Attitude: You consistently exhibit a welcoming demeanor towards customers and colleagues.
  • Brand Knowledgeable: You possess in-depth knowledge of our brand, including all fits and styles.
  • Fashion Forward: You stay updated on trends and can provide styling advice to customers.

REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES

  • High School Diploma
  • Must be over 18 years of age
  • Minimum of 6 months of retail sales experience
  • Ability to read, count, and write to accurately complete all documentation
  • Ability to operate all necessary equipment for the job, including standing, stooping, lifting up to 11 kilograms, and climbing a ladder