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Client Care Coordinator

2 months ago

Laguna Niguel, United States The McGuire Team of REMAX Full time

Are you passionate about connecting with others, providing exceptional service, and making a meaningful impact on people's lives? Do you excel in a fast-paced, dynamic work environment? If so, you might be the perfect fit for the Client Care Coordinator position on our prestigious team Join the #13 RE/MAX team in the United States and #56 globally, and seize the opportunity to advance your career with one of Orange County's leading real estate groups. This position not only offers the chance to be an integral part of our team but also provides a pathway to grow within our company and transition into an agent. If you're excited by this opportunity and eager to contribute to our success, we encourage you to apply. Let's achieve greatness together Responsibilities: Inspections and Property Maintenance: • Meeting with vendors to gather estimates and coordinate repairs • Attending appointments such as termite/roof inspections, final walk-throughs, and assisting with home inspections while noting any concerns • Preparing properties for photography appointments and showings, including attending photography sessions in the evenings Client and Administrative Support: • Communicating with clients as needed and supporting department heads with administrative tasks • Coordinating client gifts for contingency removal and closings, as well as arranging and hosting past client and community events • Assisting with donation drives, event setups, and preparing Home Anniversary cards/gifts for delivery Marketing and Social Media Assistance: • Helping prepare and produce videos for social media content, including open houses, staging processes, and quarterly marketing campaigns • Managing the inventory of marketing materials such as supplies, signs, lock boxes, and open house items Operational and Logistical Tasks: • Running errands, including checking vacant properties and running supply errands • Keeping the lead database updated post-closing escrow on properties Qualifications: • Must have a valid Real Estate License • High school graduate, G.E.D. recipient, or equivalent • Display strong communication skills, active listening skills, and personal skills • Experience working in a customer-oriented atmosphere Compensation: $20 hourly

• Inspections and Property Maintenance: • Meeting with vendors to gather estimates and coordinate repairs • Attending appointments such as termite/roof inspections, final walk-throughs, and assisting with home inspections while noting any concerns • Preparing properties for photography appointments and showings, including attending photography sessions in the eveningsClient and Administrative Support: • Communicating with clients as needed and supporting department heads with administrative tasks • Coordinating client gifts for contingency removal and closings, as well as arranging and hosting past client and community events • Assisting with donation drives, event setups, and preparing Home Anniversary cards/gifts for deliveryMarketing and Social Media Assistance: • Helping prepare and produce videos for social media content, including open houses, staging processes, and quarterly marketing campaigns • Managing the inventory of marketing materials such as supplies, signs, lock boxes, and open house itemsOperational and Logistical Tasks: • Running errands, including checking vacant properties and running supply errands • Keeping the lead database updated post-closing escrow on properties